Marisa M.

New Jersey, United States

Marisa's Profile

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MyPerfectResume

Career Advice

“Total SCAM”

2/26/24

Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked for $2.95 for 14 day access to the resume templates then even offered to take a dollar off. NO mention of any further charges. Out of nowhere the other day they attempted 3 times to charge $23.95 or some amount like that. Thank goodness I have a card with a credit union and they blocked those charges. But now I have to wait for a new debit card thanks to this stupid site. Don't use it!

Tip for consumers:
Seeing legitimate reviews!! I looked up the site before purchase and it's been rated 4.6 stars for God knows what reason. Probably people leaving reviews BEFORE they get scammed because it was a very easy way to create a resume template. DO NOT USE THIS SITE!

Products used:
Online resume template for $1.95

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Thank you

Paola V. – MyPerfectResume Rep 2/13/24

Hello,

We are very sorry that you feel this way and are certainly prepared to change your experience with us. We would like to clarify any doubts.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. This information is provided to avoid misunderstanding before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team