Julia R.

I was scammed by MyPerfectResume.com. I signed up for a one time charge of $1.95 to update my resume, which they withdrew from my account on 12/28/23. Then on 1/16/24 a charge showed up for $23.95. I notified my bank. I wrote an email to My Perfect Resume at the contact email *******@myperfectresume.com with no response.

I then called the number that showed up on the withdrawal for a refund, *******348, and requested a confirmation of the cancellation of the account that I had already completed. This rep tells me he will cancel the account (which I'd already done) and gives me the same confirmation number that I had received in an email when I'd completed the cancellation. He continues to pitch non-stop offers they have, as I repeatedly tell him that I am not interested in anything but a refund. He tells me that he can refund 50% and I tell him no, as I never authorized this. He then puts me on hold, and returns to tell me that he has received authorization to refund the full $23.95, which I will receive in 7-14 days. Again, I notified my bank to disallow any further transactions from them. I filed a complaint with Consumer Protection https://www.consumerfinance.gov/complaint/ who will also take action.

In checking my banking today 1/20/24, a deposit of $11.98 (50%) was applied to my account. I called them again. I am put on hold, when the rep returns he states that the other $11.97 will be applied by my bank asap, as it is in the banks' hands. I have told the rep today to close the account and remove my card information. My bank has now notified me to close the card, which I have done.

What a tragedy that those of us searching for jobs and income, are scammed by outfits such as this. I thought that I had properly done my homework which I obviously did not. From here forward, in all that I do, I will complete a deeper investigation.