website thubmnail of My Brush Set
How would you rate My Brush Set?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
4 helpful votes
Follow Lani B.
Unfollow Lani B.
Send Message
Share Review
Report Review

Didn't receive order
March 14, 2020

Ordered an eyeshadow pallette, which didn't arrive. Emailed customer service and they said it was out of stock (it didn't today this on the website) and that they'd have it to me ASAP. When it finally arrived after months, it was the wrong one. The eyeshadow itself was chalky and barely pigmented at all. Customer service said they'd send me the right one, and after over a year they never did after emailing again and again during this period. Never received the right pallette and probably never will.

Date of experience: March 14, 2020
Canada
2 reviews
9 helpful votes
Follow manali j.
Unfollow manali j.
Send Message
Share Review
Report Review

I love marbles and that's the reason I was searching for a Marble Brush Set with really good quality. I am glad that I ordered it from My Makeup Brush Set. The Marble Brush Set not only looks very classy and elegant but it is also one of the finest quality brushes I have ever used. The brushes are so soft, I just love their quality and grip. I loved my brush set so much that I have also ordered their Classic Oval Brush set now.

Date of experience: December 12, 2018
Sweden
1 review
14 helpful votes
Follow Sophie C.
Unfollow Sophie C.
Send Message
Share Review
Report Review

Love my makeup brushes. They are better than what I expected. These have been one of my favorite brushes set, I have ever own. I have some brushes from Avon, and some from samplits. I would definitely recommend my makeup brushset as aunique brand and these are far better than those two brands.

Date of experience: April 13, 2019
New York
1 review
8 helpful votes
Follow J M.
Unfollow J M.
Send Message
Share Review
Report Review

SCAM!
February 1, 2020

I ordered a brush set on December 12th, package never came. I called USPS and they said they received the box but there was NOTHING in it. I contacted the company and they REFUSE to give me a refund because they claim they need my address again to send out a new shipment and since I didn't receive the shipment they can't refund me. I told them I do not want the brushes and to give me me refund. It makes NO sense. They have a fake number posted on their website to call and they take DAYS to email you back and it's always the same answer. Disgusting company.

Date of experience: February 1, 2020
Virginia
1 review
0 helpful votes
Follow Melissa G.
Unfollow Melissa G.
Send Message
Share Review
Report Review

Ordered on June 27th. Received tracking number July 2. It is now August 21 and still no items! Every time I email I get the same standard response. The tracking number reflects the label was printed but NOT shipped yet. The phone number on their site is not in service. SIMPLE solution- call FBI FRAUD UNIT and make a complaint. THEN call OIG (Office of Inspector General) and make a complaint. Then provide them the bank info so someone can trace where your payment went. The person that is taking this money fraudulently will be FOUND.
Do not buy from them

Date of experience: August 22, 2020
Utah
1 review
7 helpful votes
Follow Kara R.
Unfollow Kara R.
Send Message
Share Review
Report Review

I ordered a curling iron/straightner in one, I was provided with several "confirmation" emails and a "tracking number" I've yet to receive my curling iron. I contacted them, they told me they can't do anything about since the post office was in possession of it. Finally today I called the post office and gave them the tracking number I was provided, and guess what?! They never received ANYTHING to ship. This company is a SCAM! They STEAL your hard earned money!

Date of experience: March 24, 2020
Florida
1 review
0 helpful votes
Follow Brittany G.
Unfollow Brittany G.
Send Message
Share Review
Report Review

Scam.
June 3, 2019

I ordered for my make up brush set a few weeks ago. I received numerous emails confirming that my order had been shipped and delivered. I receive the email that my package had been delivered this Saturday before a long weekend, therefore I decided to wait a few days after I did not see the package in my mail to see if by any chance it had been delayed. Once I contacted my make up brush that I was told that I needed to contact the USPS, I followed all of the steps that were requested and I am continuously given the runaround. I was beyond excited for my order that I placed and I have been sincerely disappointed with the service I have received an indemnifying issue.

Date of experience: June 3, 2019
Canada
1 review
0 helpful votes
Follow A k.
Unfollow A k.
Send Message
Share Review
Report Review

Terrible
July 14, 2018

They sent me a cracked lid for my wax set and didnt even send the sticks with it they refuse to refund me unless I pay out of my own pocket to ship it back. On top of that Ive been waiting for almost two weeks for my sticks I will NEVER order from this garbage site again.

Date of experience: July 14, 2018
Texas
1 review
1 helpful vote
Follow Victoria M.
Unfollow Victoria M.
Send Message
Share Review
Report Review

Ordered a nail kit on 4/30/20, never received any product or tracking information on my order. Only about a 100 emails with discount codes and other product info. Now I need to contest with Discover to get my $ back. Automated answer to email is BS and does not say anything. They never respond after the first "auto" response. DO NOT ORDER ANYTHING FROM THESE PEOPLE!

Date of experience: June 24, 2020
Norway
1 review
2 helpful votes
Follow Amalie L.
Unfollow Amalie L.
Send Message
Share Review
Report Review

No answer
December 24, 2019

No tracking, no package, no answer. Im embarrassed to say I spent 100$ on products that's now gone. Check the internet before you buy. Would'nt recommend, I believe it's all a scam.

Date of experience: December 24, 2019
Sweden
1 review
0 helpful votes
Follow padma r.
Unfollow padma r.
Send Message
Share Review
Report Review

These are really cool and blend the product really well. I don't have to worry about storing them the brushes come with this really nice box. Overall it is a product worth your money!

Date of experience: May 2, 2019
Sweden
1 review
0 helpful votes
Follow Indrani H.
Unfollow Indrani H.
Send Message
Share Review
Report Review

Loved It!
April 29, 2019

Loved it! 100 out of 100 to product quality! All makeup lover out there, u must order these brushes.! Nice soft and cute brushes thank u MymakeupBrushset Blends very well

Date of experience: April 29, 2019
Connecticut
1 review
0 helpful votes
Follow KwamIa D.
Unfollow KwamIa D.
Send Message
Share Review
Report Review

Bull$#*! company
September 1, 2020

This company does not even deserve a star. I ordered on june 20th and its september nothing at all. This is crazy

Date of experience: September 1, 2020
Turkey
1 review
4 helpful votes
Follow Zoya M.
Unfollow Zoya M.
Send Message
Share Review
Report Review

Awesome Brushes
April 27, 2019

Very soft n handy loved it very much still not used all brushes but have used some brushes they are awesome m happy in this price soft n quality is not bad really love with this

Date of experience: April 25, 2019
India
3 reviews
14 helpful votes
Follow olivia s.
Unfollow olivia s.
Send Message
Share Review
Report Review

2nd Best brushes ever
April 22, 2019

It blends very well to soft in touch and I am so happy with this. You have to buy this if you are searching for Good Brush. Thank you my makeup Brushset

Date of experience: April 21, 2019
Sweden
1 review
1 helpful vote
Follow Bhavini B.
Unfollow Bhavini B.
Send Message
Share Review
Report Review

Worthy Product
April 29, 2019

Brushes are super soft and looks glamorous with black and golden colour combination. Brushes blends products very well and easily.
No regrets! For purchase
For others. Go for it!

Date of experience: April 29, 2019
New York
1 review
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Send Message
Share Review
Report Review

They suck.
April 19, 2023

They suck. Order never delivered and no response from them when I emailed about it. Will never do business with them again.

Date of experience: April 19, 2023
New York
1 review
1 helpful vote
Follow ANTONETTE M.
Unfollow ANTONETTE M.
Send Message
Share Review
Report Review

I ordered a wig grip band and two facial cleanser machine at the beginning of June, i tracked the package and spoke to USPS and they advised me that the company only created a label on June 12th and they do not even have the item. This is a total scam and i wish i had read the reviews before i ordered these things. SMDH The Better Business Bureau needs to get involved.

Date of experience: June 29, 2020
West Virginia
1 review
1 helpful vote
Follow Alexis F.
Unfollow Alexis F.
Send Message
Share Review
Report Review

Waste of money!
July 5, 2020

If 0 stars was an option I definitely would've chose it. I placed an order on May 12th and still haven't recieved anything even after contacting several times with no response. This site is a joke!

Date of experience: July 5, 2020
Sweden
1 review
0 helpful votes
Follow gurmeet k.
Unfollow gurmeet k.
Send Message
Share Review
Report Review

Wow. It's worth buying it. It's amazing.
They are so soft. Blends makeup so well. People who are into makeup. Please buy. You will not regret.
I love it

Date of experience: May 2, 2019

Overview

My Brush Set has a rating of 2.2 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with My Brush Set most frequently mention tracking number and customer service. My Brush Set ranks 116th among Cosmetics sites.

service
22
value
20
shipping
22
returns
21
quality
21