Traffic School Online
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Traffic School Online

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Theresa W.
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I was not made aware of the total charge, which included hidden fees, such as a fee to NY DMV and a fee to have them send me my completion certificate, until after I registered.
I found it annoying and unnecessary to have to call and answer a secret question after almost every lesson in order to continue. Several of the lessons repeated the same exact videos over again. Overall, I did appreciate the entertaining aspect of the course.

Date of experience: June 5, 2015
Lacey F.
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The My Improv traffic school experience was overall great and fun all at the same time. My only issue was how each section made you wait a certain time length before you could proceed. Some of us read a little faster than others, though i do understand why you do it. Thank you

Date of experience: June 24, 2015
CAITLIN H.
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When signing up for this class it doesn't inform you of all the extra fees that go along with it clearly. Maybe it would be better for people if you explained that more accurately from the very beginning instead of waiting until after people have already purchased it. I definitely did not expect it to be an extra $15.00 and was a bit upset about it because I really didn't have the money at that time to spare and would've waited a few more weeks until I did it but by the time it actually broke down the charges it was too late and I had already paid for it. So just a suggestion to make it more clear exactly what you're paying for, how much, and why! Other than that...great class, great program, and super easy to navigate!

Date of experience: August 29, 2020
kim k.
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Improv Traffic course is informative and entertaining, the material is presented in a way that is easy to recall, if you pay reasonable attention while progressing through the course.

When I contacted the staff through e-mails, or chat my questions were answered in a timely manner. I did speak personally with one of the staff, she was knowledgeable regarding my question, and promptly addressed my concern.

Date of experience: July 13, 2017
Joe E.
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It was straight forward however I found the web page a little cumbersome due to it locking up and now allowing videos to play correctly or never loaded up. I actually learned quite a bit and acquired a new awareness of my surroundings and my style of driving. It's made me more proactive in trying to be a better driver. Thanks

Date of experience: October 30, 2019
irene H.
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Content was both worthwhile and entertaining
December 12, 2019

Content was both worthwhile and entertaining. The mix of video, text cartoons and jokes made it enjoyable rather than a "must-do" task. I liked that the timer was at the chapter level rather than timing each individual question like other online courses do.

Date of experience: December 12, 2019
Marilynn J.
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Talked to Ruth on the phone before signing up
September 29, 2020

Talked to Ruth on the phone before signing up. She was very helpful and friendly.
Material was well structured and easy to follow. I would have liked to go faster, but it is required to be a 5 hour course by the state.

Date of experience: September 29, 2020
Susan M.
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Although the information was good
May 7, 2018

Although the information was good. My insurance company ( geico) would not accept the course. I ended up having to choose from their list and paying for that class. The material was the same both courses.

Date of experience: May 7, 2018
noel B.
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Great course, very funny although an option to turn off added banter should be added. LOL (just kidding). Maybe add video of some of the situations to give viewers more detail of whats being discussed.

Date of experience: July 31, 2018
Bruce B.
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The data was extremely beneficial at reminding me of important steps I need to make when navigating our highways. I believe this was a great bargain and essentially helpful when applying these steps while driving.

Date of experience: October 21, 2019
MARCELLA C.
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I had a pretty positive experience with this company. They were upfront with the costs and had no hidden fees. My only criticism is that the sound was inconsistent and nearly nonexistent for some of the video portions. One question was based on the information in the video, so it would have been nice to have heard it.

Date of experience: February 27, 2020
Janet A.
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Nice drivers ed program
April 29, 2020

Nice drivers ed program. Helpful, however the sessions were too long by about 20 minutes each. There was plenty of time to read and comprehend all information and take the test without the additional time.

Date of experience: April 29, 2020
Denyse L.
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Even though I've been driving for over 40 years, I learned a great deal. I recommended purchase to many of my friends for themselves and for their children. Several have purchased and used your service.

Date of experience: December 14, 2015
Richard E.
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This is the second time that my son and I have used the Improv defensive driving course online. The information is presented in a very interesting manner, making what might be a dry and boring series of lectures into an amusing, yet highly informative experience. To be sure, we will use Improv in the future, and have recommended them to friends and family.

Date of experience: November 2, 2015
Jennifer D.
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Overall was great
September 18, 2016

Overall was great. Just wish I didn't spend 4$ on the audio as I prefer to read things and actually was more distracted by the audio. But that's my fault so I give 5 stars all around. I was able to do it over the course of 4 days which was great with my busy work schedule and two little boys at home.

Date of experience: September 18, 2016
Charles D.
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I would have rated your survey higher, but i never received a notice that improv had been approved for me to start my traffic school if it had not been for credit card statement. No phone calls, no emails, nothing! As expensive as this course is, it did not meet my expectations at all and i will not recommend it to anybody else!

Date of experience: September 27, 2016
Takesha P.
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This process was very simple
July 8, 2020

This process was very simple. Although it is taking some time for me to finish my quiz (my toddler has been keeping me super busy lately), I really enjoy the course, and I look forward to passing this week.

Date of experience: July 8, 2020
Satisfied S.
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Despite the fact that this is a defensive driving course and as such should be relatively boring; I actually enjoyed taking this online course. It was extremely amusing and I learned a lot more because of it. The jokes broke up the monotony, which allowed me to pay a lot more attention to the information and videos. I would definitely recommend this course to anyone that needs to take a defensive driving course. It is by far one of the most enjoyable, considering the subject. Thank you so much for such a great experience.

Date of experience: November 11, 2014
Charles R.
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Just started hope to remember all security questions. Great course. Liked being able to log in an out at my convenience. Made completing the test that much easier. Hope it doesn't happen again. You've designed a great course. Will definitely recommend to a friend in need.

Date of experience: May 23, 2019
TL G.
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I used the chat feature on the website and left my information twice but I never received a response. The timer kept resetting itself and it will not let you move to the next chapter until you've spent the required amount of time on that section.

Date of experience: March 1, 2015

Overview

Traffic School Online has a rating of 4.8 stars from 10,455 reviews, indicating that most customers are generally satisfied with their purchases. Traffic School Online ranks 55th among Driving Schools sites.

service
5
value
5
shipping
4
returns
2
quality
5

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139,135 reviews