• MyFlowerTree

MyFlowerTree

Overview

MyFlowerTree has a rating of 2.25 stars from 1,088 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyFlowerTree most frequently mention customer care, day delivery, and worst experience problems. MyFlowerTree ranks 229th among Flower Delivery sites.

  • Service
    418
  • Value
    410
  • Shipping
    407
  • Returns
    382
  • Quality
    383

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
29
198
See all photos

What reviewers want you to know

Positive highlights

  • My friend told me the chocolate cake was delightful!
  • They liked the photo frame and delivery was also at the right time.

Critical highlights

  • And they dont have customer care number which is working and also they dont call back.
  • Will never buy any gift again from myflower tree again
How would you rate MyFlowerTree?
Top Positive Review

“Cake was very tasty”

Amar G.
3/15/21

Good service and on-time delivery with free delivery I'll recommend this site for our friends circle.

Top Critical Review

“Worst service! Consistently late deliveries!”

Meghna B.
2/15/24

Horrible service! I stopped ordering from them long back. My cousin wasn't aware and ordered from them by mistake and order delivery was not completed on Feb 14th. It already passed occasion date and order still not received. Delivery associates constantly lying that they are unable to reach on phone number which is not possible as she received several other packages everyday. Horrible service! I would recommend them at all! 0/5 star would be my feedback!

Reviews (1,088)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (68) flower tree (53) chocolate cake (28) fraud company (28) photo frame (7) vanilla cake (11) delivery service (21)
Thumbnail of user meghnab1
2 reviews
0 helpful votes
February 15th, 2024

Horrible service! I stopped ordering from them long back. My cousin wasn't aware and ordered from them by mistake and order delivery was not completed on Feb 14th. It already passed occasion date and order still not received.
Delivery associates constantly lying that they are unable to reach on phone number which is not possible as she received several other packages everyday. Horrible service! I would recommend them at all! 0/5 star would be my feedback!

Tip for consumers:
I would recommend anyone to order from MyflowerTree.
Please use other services they are much better.

Products used:
flowers and cakes

Service
Value
Shipping
Returns
Quality
Thumbnail of user deepaa16
1 review
0 helpful votes
January 3rd, 2024

Cake and flowers combo was arranged for delivery on a birthday online through My Flower tree. The email from MFT suggested it is out for delivery. It was not delivered on the day. The next day another email comes which says as the specific flavour not available another flavour will be delivered. I tried to write to them. The support email bounces back. I think this may be a bogus company and I have been cheated. I tried calling them, the number does not work.

Tip for consumers:
Not delivered as advised. Next day email as change in flavour advised

Products used:
Cakes and flowers

Thumbnail of user skprwi
1 review
0 helpful votes
April 19th, 2024

I've ordered double bunch of roses (36 pcs) and gift card. Only 16 flowers delivered, packed in old newspaper! (at least they use fresh one I could read some news) and withouth the gift card. When I complained, they promised to transfer half the amount to my MTF wallet account, but after three months they still haven't done so. Below picture of flowers after 2 days...
I don't recomend this shop at all.

Thumbnail of user mohsina
3 reviews
6 helpful votes
April 15th, 2024

Ordered flowers for a friend's birthday in Pondicherry. Flowers were not delivered on the birthday day. Called them, they said there had been an accident, and they would deliver by 3 pm the following day. They failed to deliver. They said they would deliver the next day. Failed to deliver. Asked for a refund, they said that they could only give a credit note which can be used for future orders from them. So...no flowers, no refund. Useless. DON'T buy or do any business with this company, you will only be wasting your money.

Tip for consumers:
Can't say...because the product was never delivered

Products used:
Flowers

Service
Value
Shipping
Returns
Thumbnail of user shettyneeraj28
1 review
0 helpful votes
February 15th, 2024

This is so pathetic from My flower tree,they replaced my valentine's order Roses and Ferrero rocher choclate gift with 10 dried red roses,which is not worth 50 rs,while I paid 1650 rs for my order.I will definitely lodge my complaint on social media and Consumer court

Products used:
Flowers

Service
Value
Shipping
Returns
Quality
Thumbnail of user amitbajaj.81
1 review
0 helpful votes
February 15th, 2024

Ordered flowers for wife's birthday on 14th Feb, paid extra 150 rupees for Valentine's day rush, but did not get delivery. Cannot cancel the order, customer care number is not working. They are delivering flowers on 15th Feb. Delivery guy says If I don't accept delivery I wont get refund. Pathetic service. Thugs looting money.

Tip for consumers:
Never buy any product or service from this site

Products used:
Did not receive the product

Service
Value
Shipping
Returns
Quality
Thumbnail of user manohart1
1 review
0 helpful votes
February 17th, 2024

I ordered gifts for valentine's day and they promised to deliver by Feb 14th 9 PM. But they delivered on 17th Feb. And there is no protact contact for cuatomer service. At the end of the day, everthing is $#*! bad. I dont recommend.

Tip for consumers:
Nothing

Products used:
Nothing

Service
Value
Shipping
Thumbnail of user gamare.saurabh
1 review
0 helpful votes
February 14th, 2024

Its a scam. They advertise and get your attention they never deliver your order so beware of this fraud.

Tip for consumers:
Please do not order or try to use this company it’s fake, they will get your order and never deliver, they don’t even give update of your orders.

Products used:
I ends up using nothing. They didn’t deliver the products

Service
Value
Shipping
Returns
Quality
Thumbnail of user gurus16
1 review
0 helpful votes
February 17th, 2024

THIS IS A SCAM AND A FRAUD SITE. ONCE ORDER TAKEN THEY DONT RESPOND AND DO NOT DELIVER. THEY ARE RUNNING SCAM. WORST/BAD WEBSITE. ORDER *******. STILL REFUND NOT DONE

Tip for consumers:
Pathetic website. No one is responding to the calls/mails. It is a fraud site. Close it.

Products used:
Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user nishantl2
1 review
0 helpful votes
February 14th, 2024

Placed order from Google, but seems like a total hOax. On basis of same day delivery committment, I placed an order only to find that there is no way to get in tocu wtih them, Phone doesnt work.
Site keeps showing as Order placed, ORder tracking shows - Out for Delivery, but there is nothing...
Wroing choice, Beware

Thumbnail of user swatis51
1 review
0 helpful votes
August 1st, 2020

Pathatic service by you guys. We have somthing else and you have deliver cheaper one and charged for higher one nice bussiness concept.
I will suggest to the ppl do not order from this site ever.

Thumbnail of user jigarpatel1971
1 review
2 helpful votes
June 20th, 2023

We ordered on 15-06-23 of the Birthdays Cake for the delivery requested on 18-06-2023, which was not delivered on the day and time.
Rather apologise they said they don't found the location and while we called them they said sorry for delay as it was Father's Day load and too much busy.
So finally I as a customer has to suffer and they were not understanding of the importance of the occasion.
Pathetic service

Tip for consumers:
So much Frustrated

Products used:
Birthday Cake

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinas745
1 review
0 helpful votes
May 10th, 2021

Worst Worst Service you can receive from any online shopping page they are not committed to what they say in my order history they told me that my order has been delivered even though my order hasn't been delivered to my house and when I asked them after waiting for like an hour they told me that my order wasn't processed out of lockdown OK that's fine I don't blame lockdown for their problems but they should not mention that my order has been delivered without informing me that your order has been delivered you to log down there there was no email nothing and now when I'm asking them for a refund because I paid and now they are not replying me to anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user heenas16
1 review
0 helpful votes
September 5th, 2020

I had ordered a plant covered with a jute bag with maa written on it. The order arrived very very late with no jute bag... just with a slip written 'man's ans the plant which was in a very very pathetic position. The flowers and plants are ordered to make someone feel special... it was really really upsetting. I would request not to order from this website

Thumbnail of user rayd147
2 reviews
0 helpful votes
February 15th, 2023

My friend had placed an order, as it was valentine's day and she wanted to surprise her mom. When tracking the order it'd say ready for delivery and it should reach before 9 PM, however, there'd be no sign of it, not even a call. So we decided to give it a day only to see the same message on the tracking page. Mind you, it's been 3 days now. We even tried calling but no one would take our call, very poor customer service. I wouldn't recommend anyone to use this website. Let's take them down together!

Tip for consumers:
Please don't bother. Waste of time and money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user richam10
1 review
0 helpful votes
October 4th, 2020

I had ordered a cake on 3rd Oct, 2020 for my mom's birthday with a fixed slot delivery, the delivery executive first informed me about running late due to traffic and then without even delivering the cake, he marked it as delivered.
When I tried contacting the customer care, there was no response and even the delivery guy switched off his phone.
After a lot of failed attempts of reach out to customer service team, their chat bot replied saying that the cake is delivered and please a complaint if there is any issue regarding the order, and then i raised a complaint and till today there is no response from the complaint team.
The cake was delivered to me at 9PM(with a fixed delivery slot of 6PM) in a bad shape and bad manner.
This is the worst experience ever.

Thumbnail of user sanjayi3
1 review
1 helpful vote
February 18th, 2023
Verified purchase

Had ordered a bunch of flowers for my wife for 14 Feb as it engagement anniversary and I was out of station and these guys never delivered and no updates on my order status. The contact no given was not reachable. And the worst part on 18 Feb they call up my wife that they want to deliver the roses. Never ever trust them if you want to get your roses/cakes delivered on time

Thumbnail of user sakshamm1
1 review
0 helpful votes
May 11th, 2021

They provide the worst cake delivery service possible... NEVER ORDER from them. I repeat... NEVER!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shefalil3
1 review
0 helpful votes
July 31st, 2020

Worst experience of my life paid Rs 999 and this is a fraud service. They just need money nothing else. I hope they suffer a lot. My flower tree is the worst, don't make a mistake which I made.

Thumbnail of user pritibohra89
1 review
1 helpful vote
September 29th, 2023
Verified purchase

WORST WEBSITE EVER. And believe me, I have come across many a shady websites before but this one is something else. I had ordered for next day delivery for my loved one a beautiful birthday gift... it was in so bad condition.When I went to customer care, it was busy. When I tried their customer support chat, it was another nightmare.

They are cheating people left right and center. I have even considered in taking a legal way to shut down this company for good. MFT IS FRAUD

Tip for consumers:
Fraud

Products used:
Flower vase

Service
Value
Shipping
Returns
Quality
Thumbnail of user rockyy5
1 review
0 helpful votes
May 17th, 2021

Don't ever buy from this website. They spoiled my celebration plans & when I called on customer care, nobody responds.

Very disappointed

Products used:
Flowers

Service
Value
Shipping
Returns
Quality
Thumbnail of user drsonams
1 review
0 helpful votes
May 14th, 2021

The company is fake. It will charge you additionally for same day delivery, but the delivery of your business order is neither trackable an

Products used:
Mothers day gift

Thumbnail of user aaishan
1 review
0 helpful votes
August 15th, 2022

It's a fraud company. They collect money online and don't bother to deliver your product. The customer service line is no more than a fake call centre. They oy respond with sorry for inconvenience and now they are not even answering the call. I have provided my order id which was emailed by them with an expected date of delivery. Now they seem.to be just non existent when I try to contact them. Very bad experience

Tip for consumers:
It's a fraud site. Just don't trust them and don't order from them.

Service
Shipping
Thumbnail of user caif
1 review
0 helpful votes
January 4th, 2020

A scam company all out to cheat customers! They made up unbelievable stories that cannot proof what they deliver, where they deliver, who they deliver. They tell me items were delivered to the security guard and ask me to look for the security guard to get back. It was a gift to a friend in India. How could a customer look for the undelivered item herself? I truly believe if they cannot show any proof, they are scam company to cheat customers. There are signs of cheating when they cannot even show the picture of what they send. Normally an online gifts company will have proof of the finished product. Please do not order anything from them!

Tip for consumers:
Do not ever use this company website

Products used:
No product. I paid but they never deliver.

Thumbnail of user ohmygoditsgolu
1 review
1 helpful vote
July 25th, 2023

Worst app. First of all they didn't delivered order on said time and secondly they haven't refunded me since 50 days.Google shows such website at top. It was my mistake that I didn't read review.
Customer care person has no power in their hands. They will say one thing today and next thing tomorrow. My refund was approved on call but sent me no mail. At the end they even told me they will give me credits. But in the end they just said we have delivered so we can refund or redeliver

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From the business

Send Flowers Online with India? ۪s Leading Florist? MyFlowerTree. Delivery in 3 hours across India, Make Your Loved Ones Feel Special. Order Now!

Company Representative

Thumbnail of user myflowertreet1
MyFlowerTree T.
Typically does not respond to reviews

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