asked byon 3/8/19
Why did you open this fraud website to play with customer's emotions. We send give on special occasion to make the event special. And your website ruining this by not delivering order. Your delivery boy use to call recipient to make mid night delivery in the morning and not deliver all the items also send delivered message in mid night only. This is a very very big fraud what you people are doing. I have ordered two delivery 625484 and 628713 in which I have got one in morning at 8:40 and vase was not there other we still not getyet. Also your delivery boy did not delivered it some one else came to deliver it 7011580948. Unbelievable. I am not gonna leave this like this because I have tried every email phone number message chat to contact you but did not get any response. It's freaking awfully to have your kind of website on Google
I ordered a cake from them to be delivered to my cousin for rakhi, obviously making a payment beforehand. They informed me that the cake would be delivered the next day. I kept waiting till 6pm and messaged them, they said it would be delivered by 9pm. That was the last response I got from them. It's been 3 days, they change the delivery date to the next day everyday. They don't have a contact number, they do not respond to their chats, they don't reply to emails or Facebook messages.
They have a page on Facebook where hundreds of people are posting frustrated comments every minute, they go and delete all negative comments every half an hour. I can't believe their nerve! Many people have complained to consumer forum, I'm doing it tomorrow. Don't order from them.
Unprofessional, Unethical, Rude, Cheaters
I ordered a gift for my wife on woman's day (08-Mar-2019). The ordered was placed in the afternoon and the delivery was promised to be on the same day between 6PM to 9PM. I called the customer care number 011-45951000 at 5:30pm to ensure that order will be reaching on time as I was stuck in office work. First of all the customer care call answered after 15 minutes and the representative said that it will be delivered on priority as I requested for the same. There was no order delivery update even after 8:30pm. I was anxious as I was stuck in work and I believed these guys to deliver within the time so I called customer care again. I was placed on IVRS which repeated that Your is call on a queue and will be answered shortly'. I patiently waited for more than an hour as I was desperate but I received no response. At 10:13PM I received a call from 8722359558 and it was the delivery person from flower tree asking me the address so that he can start from his store to deliver the order. When I asked him why there is a delay? He responded very rudely saying that I am coming now and guide me to your address if you are interested. This happened after my endless wait and repeatedly calling customer care. These guys don'r understand the value of feelings and gifting. And surprisingly when I checked the order status it is showing as delivered. These guys are completely unprofessional, Unethical, Rude, Cheaters and don't know the meaning of customer satisfaction. I have decided to take the legal action against these guys and will try my level best to avoid others getting cheated like me. My Order ID: 476583.