I ordered a cake from them to be delivered to my cousin for rakhi, obviously making a payment beforehand. They informed me that the cake would be delivered the next day. I kept waiting till 6pm and messaged them, they said it would be delivered by 9pm. That was the last response I got from them. It's been 3 days, they change the delivery date to the next day everyday. They don't have a contact number, they do not respond to their chats, they don't reply to emails or Facebook messages.
They have a page on Facebook where hundreds of people are posting frustrated comments every minute, they go and delete all negative comments every half an hour. I can't believe their nerve! Many people have complained to consumer forum, I'm doing it tomorrow. Don't order from them.