Made me wait for 3 days my order was nit delivered and no refund. Dnt every order from this site they are fraud and make you feel you have done a biggest mistake to order from here. Just looting money from people
It was my first order from this particular online site that deals with the flowers, cakes and gifts. I ordered for a combo called "Teddy on Top (4464)" yesterday and the address that put there was my wife's office one. In the late evening of yesterday, I all of a sudden realized that that tomorrow is the off-day so she won't be coming to office, so I immediately contacted there customer care and they immediately changed my office address to my residential address for the delivery and I just got the delivery this morning. The combo of chocolates and teddy bear has really impressed her. Good experience with MyFlowerTree.com
I lost my money and not yet received the purchase item. Now they are telling the address is wrong. The delivery boy already call for asking the location after conformation long time no response. When I call back him they are telling the payment is net received. With out payment how they will ask for location. So this is number one fraud company. Guys do go for place order in this site.
Their USP is deficiency in service. Customer care staff poorly informed. They take delivery charges and give a stretch of 12 hours for delivery slot. If you want in time pay triple times delivery charges. And you go on waiting. They may deliver at the last minute of 12 hour slot and say we are as per schedule. Imagine the person to be felicitated for anvent with cake!? And can you imagine flowers being delivered at late night. What quality it will have. Very unreliable not worth your hard earned money. So give a pass to this non serious people.
1. Ordered two cakes one week ago for my sons birthday on 26.05.2021. At the Last minute at 3.30 PM on that auspicious day they have cancelled the order. But till 3 PM, they were giving confidence that delivery is on the way.
2. After cancellation, till now they have not refunded the money.
3. We cannot contact anyone nor get some responsible answers. All r auto call answers and no reply mail.
4. Even educated person like me, git dooped by this fraud company.
5. Humble request is never ever order and wate your money and spoil your occasion.
Completely fraudulent company and need to book a case on the e marketing company..
My friend had placed an order, as it was valentine's day and she wanted to surprise her mom. When tracking the order it'd say ready for delivery and it should reach before 9 PM, however, there'd be no sign of it, not even a call. So we decided to give it a day only to see the same message on the tracking page. Mind you, it's been 3 days now. We even tried calling but no one would take our call, very poor customer service. I wouldn't recommend anyone to use this website. Let's take them down together!
I never wanted to leave these kind of reviews but this fake company made me to do so. I am currently at Australia and I have ordered a delivery on Mother's Day to surprise my mom but it was postponed to 10th which i can understand because of covid situation in India but i waited with so much patience till today and the order hasn't been delivered till now on the other hand I am unable to call them as they didn't provided any number on their website. Absolute scammers and it's the most worst service i have came across till date. Please don't put yourself in my situation.
Extremely disappointed with the service. No timely delivery and No option to contact through phone or message, no timely response, no proper update about order status. Says same delivery but till next day no scene of delivery and above that no way to contact them. Won't go for it again. Had to choose one star as was must
If you have concerning issues with orders then do send them email they are more responsive therire, they will address them properly. And get your order delivered on time. Myflowertree really appreciate your team effort
I have ordered pink lilies from my flower tree my order id is ******* instead of pink lilies we have received white lilies and even they were dead received really bad quality. I haven't receive vase as well which i ordered too. I wasted my hard money and I have shared pics of those flowers as well. They given me pathetic service.
Paid 500rs extra so that my flowers can be delivered at the specific time and date but its been 2 days and even till now there is not sigh on any flowers.
The customer care person also is not answering.
Fake website pls dont order
Stay away from this company. They have no proper communication channel. My order supposed to be delivered on 20 th August but it hasn't been delivered so far. I called them multiple times but they are saying call the courier company. Courier company doesn't receive overseas call. What should i do now.? After check my order status it already been cancelled without even notify me. My sister was waiting for this order since 20th August.
Please everyone if you are overseas customer pls don't use this company at all. They are using fake reviews to attract the customers
MyFlowerTree is another addition to the online e-commerce CHEATER group, They don't deliver gifts and bouquets on time as they advertise to deliver within 3 hours. They don't have any customer support where you can talk and discuss. I ordered one bouquet for a special occasion which supposed to be delivered within in 3 hours but it was get delivered next day after 24 hours. The delivery boy was so rude that he left the package on the ground and run away. I have given complaint online which is closed by saying that gift is delivered. What a customer service and support! Guys please don't buy any product, you will feel cheated!
Superb! Customer service help you for all aspects in a friendly way its like you talking with your friends
Of course my order had silly mistakes, we didnt get card with written mesg on it and no candles or knife, it must be included with delivery package if you said It'll be included. Overall its great.
Dont ever buy cake from them ordered one cake sent different cake no customer care responded, just they keep on sending some robotic messages and mails. Simply they take amount and ran away, these guys dont have amount so they are begging like this
Ordered flowers for my husbands bday. Paid extra for expedited delivery. Not only do they provide you with a number, but they don't do a call back also. Product did not come. No refund offered. If you want to make someone's day special, do NOT choose them.
Absolutely terrible experience with the services. The bouquet was damp and soaked in water due to the rainfall. The chocolates were not what I had ordered for. And if someone pays for the delivery to be on a particular day in a particular time slot, they expect that their money is not wasted. But in my case the delivery was made 2 days later. My thousand rupees were wasted and not to mention the no returns or no live tracking policy.
This Valentine's was very special for me as my girlfriend was leaving India for the job in the USA on that very day. All I wanted to do is bid her adieu with something nice and sweet, though I was heavy-hearted from my inside ( who likes this kind of moment? No one). I ordered the heart-shaped chocolate cake combo and teddy on 13th and I placed a special request for midnight delivery at her doorstep. They did an awesome job as she received it at 12'o clock midnight sharp. She was overwhelmed with joy and she got emotional too. Thanks, guys for making my day.
I ordered a cake and flowers to be delivered at specific time. It was mentioned on standard delivery that they will. Deliver the order. Between 5 to 8 pm
The delivered 10pm in the night when birthday was already over. Most pathetic part of that was the lack of communication. The live chat agent kept telling me it's in process it's out for deliver when I shouted they moved to deliver! The customer care number is not picking up the call.
They won't even tell me when it would be delivered!
Extremely disappointed, will never order from here again. Would like to tell everyone never choose this company. Very very bad service and worst experience so far. Look for other service providers
Best service ever received. You have experienced ppl to calm down customer anger after you order something and its get late on delivery. Just keep keep doin the gr8 work Myflowertree and wait for the Awesome orders In future.
Answer: Yes, I have ordered Rakhi Set on 21st july, which was scheduled to deliver on 27th July, instead it is delivered on 10th August, moreover the rakhi set which I got was not the one which I ordered. Below are the photos I have already raised the concern to chat portal, but no one responded on that.
Answer: Very poor customer service. I tried more than 100 times in 2days but not a single response received
Answer: Why did you open this fraud website to play with customer's emotions. We send give on special occasion to make the event special. And your website ruining this by not delivering order. Your delivery boy use to call recipient to make mid night delivery in the morning and not deliver all the items also send delivered message in mid night only. This is a very very big fraud what you people are doing. I have ordered two delivery 625484 and 628713 in which I have got one in morning at 8:40 and vase was not there other we still not getyet. Also your delivery boy did not delivered it some one else came to deliver it 7011580948. Unbelievable. I am not gonna leave this like this because I have tried every email phone number message chat to contact you but did not get any response. It's freaking awfully to have your kind of website on Google
Answer: Found Online after searching on google. I won't recommend it further
MyFlowerTree has a rating of 2.8 stars from 1,090 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlowerTree most frequently mention customer care, day delivery and worst experience. MyFlowerTree ranks 5th among Flower Delivery sites.