Had a very bad experience with MFT. They have no control on the products delivered by their vendors. Had ordered cake / flowers for my wife's Birthday - and selected time slot. The products got delivered 3 hours delayed, the cake and flowers were not what i ordered. Rasmalai cake description says real rasmalai - but there was nothing except a dry sponge cake with butter cream in yellow. The flowers were wrong and wilted.
Any day better to go with the know brands like F&P.
They never responded to my mail. MONEY DOWN THE DRAIN.
They dont realize that its customers like us that keep them afloat and not the vendors.
I have order 1 rakhi with cake for Rs 764 and order no is *******. Order was for jaipur and it is not deliver yet.
They are playing with many of customers trust. I want my refund back with penalty.
They are not responding us.
Its my mistake that I didn't check the review about this website and I was in a hurry to send cake and flowers on an occasion of birthday. But they are non professional non reliable coz the delivery is still pending and its so embarrassing. There is no ‘Contact Us' and the chat option is ridiculous and they don't reply. They are the worst. PLS DO NOT ORDER from them.
Thank you so much to myflowertree for the excellent service you have provided me on last few orders. You have good communication skills and understanding of what customer needs. Excellent services! Thank you
I am very very impressed with the quality of gifts delivered for my love in lucknow. It was just so amazing. It was my gf's dream to get 100 roses bouquet on her bday and it got possible to do so only because of myflowertree//
Beautiful flowers and delicious cake
Wow what a beautiful flowers and delicious cake you guys have sent for me on my birthday. My friend ordered from the right place I will also use your service now. Great job.
I had ordered a cake on 3rd Oct, 2020 for my mom's birthday with a fixed slot delivery, the delivery executive first informed me about running late due to traffic and then without even delivering the cake, he marked it as delivered.
When I tried contacting the customer care, there was no response and even the delivery guy switched off his phone.
After a lot of failed attempts of reach out to customer service team, their chat bot replied saying that the cake is delivered and please a complaint if there is any issue regarding the order, and then i raised a complaint and till today there is no response from the complaint team.
The cake was delivered to me at 9PM(with a fixed delivery slot of 6PM) in a bad shape and bad manner.
This is the worst experience ever.
Very very disappointing with this website. I had ordered a champagne and a bouquet which was of 3300. They sent a cheap quality wine and bouquet was so cheap and I tried reaching them for 20 times but they didn't reply back. Never trust this site they mislead their customers.
Ordered a bouquet of fresh roses for my wife’s birthday. I tried My Flower Tree for the first time and liked its product and services. The flower bouquet delivered was fresh and the delivery was made on time. And this is what I needed, a timely delivery. It was a good experience with services from ‘My Flower Tree’. The collection of the bouquet they offered is extensive and has many services as well.
This photo cake was delivered on June 10 and it was very very tasty all thanks to Myflowertree. It was my last day of filming the theatror. I'm crying! I have people who are affectionate and kind to me. Love u all
I ordered cakes from your site around 2 3 times and i am giving a review now coz it was necessary. All the cake that I received from your site are very tasty. All my family and friends for whom i ordered the cakes are very pleased to eat your cake.
It was my third-time order from this online store. On yesterday, I purchased a photo cushion with a heart-shaped strawberry cake for my dear wife who has been residing in Gurgaon for the job ourpose. She has just received it today. They have just taken 10 hours to deliver the gift to her address. The quality of the gift combo is just perfect as she has informed me. Just a great experience with myflowertree as usual.
Out to make money. I had placed an order for carnations and they have delivered some cheap roses bouquet which is horrible, not worth the money I paid. Cheats.
Photo of Caria what I ordered and the roses is what they delivered.
Terrbile Terrible service.
Here's what I'd ordered- https://www.myflowertree.com/a-floral-surprise-for-dad--9321?cate=MTY1MQ==
And attached are the pictures of what was received. Completely different. Flowers died within hours of arriving, didn't even last a day.
The customer service lady argued for a while that why they wouldn't refund the order amount- because 'card was received' and said 'we sent fresh flowers'. Despite sharing pictures of what was received. I was shocked. They insisted that they wouldn't refund because it had been more than 24 hours. I had to explain that 24 hours or a week, didn't change the fact that I didn't get what I paid for. Finally agreed on getting wallet credit (no refund) for just vase and (maybe) card. Waiting.
Pathetic customer service. Seeing the shocking difference in quality, they should have refunded the whole order without arguing. Very petty!
I ordered anniversary gift for my wife in the morning, but till end of the day she didn't get it. The customer care person is so rude and unprofessional. Worst service. Never use again in future and never suggest anyone. Worst service. Never Use.
Thank you MyFlowerTree for making my date a success. I have ordered a red roses bouquet and a photo card for my girlfriend. The flowers were fresh and the card was also very lovely. My girlfriend liked both of my gifts.
I send flowers from your site to my wife at home. She got the flowers in just 2 hours. She is very happy to get it. She liked the color combination of flowers. Also flowers are very fresh. You site is good for sending flowers to home.
I was facing difficulty on ordering gifts for my mother as i wanted gifts on the same day. It was only MyFlowerTree that was providing gifts on the same day. SO, i ordered from their site. And they delivered it to my mom by the end of the day. Best delivery service from them.
I would like to share my experience. I would nt hv rated even one star.
I ordered my gift almost week bk.
But still no response no logistic details hence fore ur company ( My Flower Tree) proved ur fraud, cheater, fake
Kindly remove the website so other would nt order atleast in future.
There suppose to be Big Zero rating for this site, this company is there in market to cheat the customer. Apart from the flourish website nothing is there. This company suppose to rewarded with world worst customer service. I have order bouquet of Rs 1700 same not been delivered but cheating company says same has been delivered but they don't know whom they have deliver, might they have deliver my order to CEO of this company for this Valentine. Such a worst company. I have raise the compliant in consumer forum.
Answer: Yes, I have ordered Rakhi Set on 21st july, which was scheduled to deliver on 27th July, instead it is delivered on 10th August, moreover the rakhi set which I got was not the one which I ordered. Below are the photos I have already raised the concern to chat portal, but no one responded on that.
Answer: Very poor customer service. I tried more than 100 times in 2days but not a single response received
Answer: Why did you open this fraud website to play with customer's emotions. We send give on special occasion to make the event special. And your website ruining this by not delivering order. Your delivery boy use to call recipient to make mid night delivery in the morning and not deliver all the items also send delivered message in mid night only. This is a very very big fraud what you people are doing. I have ordered two delivery 625484 and 628713 in which I have got one in morning at 8:40 and vase was not there other we still not getyet. Also your delivery boy did not delivered it some one else came to deliver it 7011580948. Unbelievable. I am not gonna leave this like this because I have tried every email phone number message chat to contact you but did not get any response. It's freaking awfully to have your kind of website on Google
Answer: Found Online after searching on google. I won't recommend it further
MyFlowerTree has a rating of 2.7 stars from 1,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlowerTree most frequently mention customer care, day delivery and worst experience. MyFlowerTree ranks 4th among Flower Delivery sites.