My Cosmetics KitReviews 48

I was confused by the TryItNow site when I first ordered the package. Then, when I called IT Cosmetics directly to make changes to my order, they referred me to TryITNow. I had no idea it was a different fulfillment company. They are limited in what they carry. I've used the IT Cosmetics for a year and honestly am pretty happy with most of them. But, anything I want to use I can get from Sephora or from IT directly. I called and cancelled TryITNow--they did their best to convince me to stay, come back, change dates and I just kept saying "I need to cancel". Finally she gave up and said OK.

I ordered the product an received it within a week. The foundation was ok but they sent me concealer an setting powder 2 shades darker than me. I called to cancel the subscription the agent stated being the product hadn't shipped I would no longer receive any product an I was done with it. Well I go to check my mail an what do you know I have a bill from it cosmetics, I called an asked why an they said because they mailed me a second shipment but I had called an removed the credit card off my file lol like really believe I was pissed they told me the subscription had never been canceled an in order to refund my money I had to return the product, product I don't have smh other than that I'm out 161 dollars because I've been billed till march. Worse customer service ever an the product isn't that exciting for 161 dollars honestly it says it targets redness an neverdid it cover up any redness on me!

I've ordered from QVC and never had any trouble, but when I noticed I was charged again for the products I received only one month ago I called to cancel the automatic shipments. They stated shipments every 12 weeks, but this has only been one month and at pretty much the same amount as I paid the first time. I wanted to try IT's liquid foundation and thought this was a good way to try the product, but I was so wrong! I called to cancel the order, because that is your only option per their website, When you call they keep you on the phone talking in circles trying to get you to change your shipment date. They said they would give me a return address label, but took that option back when I would not agree to move my shipment date to June rather than cancel all together. I now have to return the products, on my dime, within 7 to 10 days of receipt or my account will not be credited. I will never order from them again!

Having bought It Cosmetics from QVC and really love the products, I don't know what possessed me to buy from the tryitnow site. After I received the first shipment, I got a new debit card and didn't update the info on the site. I just assumed they would not ship anything further. Not only did I get another shipment, I was invoiced without my consent to the tune of $161.00! Needless to say I called CS and asked for a return mailing label, which I was told they don't offer but eventually I got CS to send it. Upon receipt, I returned the items and today got an email asking for the $161.00. I will never again order products from the site unless its the actually itcosmetics.com or QVC. Great products - really crappy site.

Purchased, against my better judgement, the Try It Now set. BIG MISTAKE. Called to cancel the next shipment as I wasn't impressed with the product - certainly not worth the huge price tag. Was told that the next shipment had already gone out so I would have to pay for that too. Charged me for the following 5 months. I called every month and every month they told me "this is the last month you will be charged". Finally threatened to write a complaint so they "escalated" my call to a manager who gave me an address where I could send a complaint. Totally ridiculous. Listen to the little voice in your head that says not to sign up for their auto delivery. If you really like this product, there are many reputable shops you can purchase it at and get a full size bottle. I suggest you use one of those. This has been nothing but a very expensive nightmare and in my opinion a complete SCAM on unsuspecting people. Falsely advertised and misleading.

Wow! So glad I read all of the reviews first. The infomercial made me feel like it was such a good deal as I have used the IT under eye cover up and loved it, in the past. With all of the listed items you get in this deal, I felt like it was a steal at the offered rate. Clearly others thought the same thing only to be disappointed and charged for more than they realized. I will buy the IT products directly from Ulta, which is where I bought the under eye cover-up from in the past. No hassles there!

I really like the foundation and concealer, especially, although the other products are also good. I am a makeup artist and instructor, so am very observant with cosmetics. They make a good product, unfortunately, the online marketing is a little shady. I ordered the trial, expecting to pay $49, then got another shipment the next month, not expecting it. When I called to cancel, she told me that the regular price is $120, and my card will be charged monthly, until it is paid for. Buy it at Ulta, and save yourself the hassle.

I tried It Cosmetics because of good things a couple friends had told me about. I have very fair skin and have rosacea with some redness and blotchy spots. So if this would cover it easily I am all IN. I am very pleased with the result and it did a great job covering the red areas and evening out my skin. They talk about it looking "Flawless" and that is what mine now does. Plus the moisturizer and SPF 50 is so nice and my face is soft again.

I'm on the auto ship program and you choose how many items you want sent out. I received another lip stain which I already had and a mascara which I wanted to return. The customer service person was very nice. She spent time asking what I would like to try and she shared a lot of product information which helped in my choices. She sent out two products for me to try (free) and I will be returning two items and getting credit for those.

I'm sorry to hear others have not liked the product or it didn't give you the coverage you wanted. Call them, ask about others that could give you different coverage.
There are different "foundations" to try. I use the "Bye Bye Foundation Full Coverage Moisturizer" and the concealer for under the eyes, which you could use other places too.
I'm looking forward to trying new products in this line! * * * * * +

I purchased your product to try for 39.95. I didn't expect to get charged again for no product.
This really upsets me about ordering online. It's getting to the point that you don't know who is legit and whos not. I was happy with my first order, until I got charged again. And nothing was sent to me. I am not buying anything unless it is thru Paypal from now on.