I was confused by the TryItNow site when I first ordered the package. Then, when I called IT Cosmetics directly to make changes to my order, they referred me to TryITNow. I had no idea it was a different fulfillment company. They are limited in what they carry. I've used the IT Cosmetics for a year and honestly am pretty happy with most of them. But, anything I want to use I can get from Sephora or from IT directly. I called and cancelled TryITNow--they did their best to convince me to stay, come back, change dates and I just kept saying "I need to cancel". Finally she gave up and said OK.