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MyChargeBack
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MyChargeBackReviews 422

3.3
mychargeback.com

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MyChargeBack Reviews Summary

MyChargeBack exhibits a mixed reputation among customers, with notable strengths in the professionalism and support provided by some representatives, who have been described as knowledgeable and empathetic. Many clients appreciate the guidance offered during the recovery process, highlighting positive interactions that foster trust. However, significant concerns arise regarding inconsistent follow-up, communication lapses, and perceived ineffectiveness in case management, leading to feelings of abandonment among users. Overall, while the company shows potential in customer service, it must address its shortcomings in responsiveness and accountability to enhance client satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
29
value
27
quality
26

We monitor reviews for authenticity

Israel
1 review
0 helpful votes
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Fui estafado por Oro Trasero y afortunadamente di con MyChargeBack dónde soy muy bien atendido.

Date of experience: June 18, 2021
Reuben E. MyChargeBack Rep
over a year old

APZ: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.

Israel
1 review
5 helpful votes
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Thanks a lot to MyChargeBack in helping me to recover my money from ******. Highly appreciate profesionalism from your advisor named Yuliya in this process. She guide me very well step my step and at the end after about six months from my last transaction with ****** and nearly 4 months since I raised my case to MyChargeBack I got my money fully back. Highly recommended your good support

Date of experience: June 17, 2021
Reuben E. MyChargeBack Rep
over a year old

Mircea: Thank you for your review and for providing valuable feedback on our services.

Israel
1 review
0 helpful votes
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Since 12.2020 I have instructed MyChargeBack via Georg Rusche to recover my money (3750 via MasterCard + 6000 via Coinbase/Bitcoin). MyChargeBack seems serious to me.

As soon as my case closes, I will write a new conclusion here and adjust the stars.

Date of experience: June 16, 2021
Reuben E. MyChargeBack Rep
over a year old

Boris: Thank you for providing valuable feedback on our services so far. We are looking forward to a positive outcome in your case.

Israel
1 review
1 helpful vote
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I got a call from Rafael
June 16, 2021

I got a call from Rafael. He was very sympathetic to my case. At no point he preasured me to go ahead and deal through Mychargeback. In fact he left the decision entirely on to myself. He was forthcoming with all relevant information to help me with my case.

Date of experience: June 16, 2021
Reuben E. MyChargeBack Rep
over a year old

Vijay: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.

Israel
1 review
0 helpful votes
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I would like to thank Sam for his effort and honesty when talking to me about my case even though I am not dealing with him or his company. I have been bounced around like a ball through all of this and Sam is the first person who spoke any truth. Thank you Sam.

Date of experience: June 15, 2021
Reuben E. MyChargeBack Rep
over a year old

Donna: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.

Israel
1 review
0 helpful votes
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Sam K
June 15, 2021

Sam K. Has been very helpful in helping me in my endeavor in trying to assist me in accessing my coinbase account and I really appreciate the efforts. I recommend MyChargeBack services for anyone who needs them in the future.

Date of experience: June 15, 2021
Reuben E. MyChargeBack Rep
over a year old

Keith: Thank you for your review and for providing valuable feedback on our services.

Israel
1 review
0 helpful votes
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Very professional...
June 15, 2021

Very professional... break down everything and i understand everything... please be careful with investing your Money!#god bless thank you

Date of experience: June 15, 2021
Reuben E. MyChargeBack Rep
over a year old

De: Thank you for your review and for providing valuable feedback on our services.

Israel
1 review
1 helpful vote
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I am very happy and grateful with the help I received from your personnel, they were very professional.

Date of experience: June 14, 2021
Reuben E. MyChargeBack Rep
over a year old

Liz: Thank you for your review and for providing valuable feedback on our services.

Israel
1 review
1 helpful vote
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Mychargeback can help you if you got scammed. I was scammed by ******. This is serious stuff. Great people that want to put up a fight aginst scammers.

J

Date of experience: June 11, 2021
Reuben E. MyChargeBack Rep
over a year old

Joakim: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.

Israel
1 review
1 helpful vote
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Este escrito es para samuel fernandes un operador superior cinsero te dise altiro la verdad seve una empresa seria q es para ayudar las personas estafadas como yo seve q son serios y se preocupan de las personas para ayudar a recuperar sus dineros q con tanto esfuerzo les deseo alas personas q contraten este servicio lo mejor puedan recuperar sus aorros suerte bendiciones
Le doy 5 estrellas...

Date of experience: June 9, 2021
Reuben E. MyChargeBack Rep
over a year old

Johana: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.

Israel
1 review
0 helpful votes
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Se notó realmente interesado en mí problema, el mismo no tiene solución pero es tema aparte. Me asesoro de manera correcta

Date of experience: June 9, 2021
Reuben E. MyChargeBack Rep
over a year old

Wally: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.

Israel
1 review
0 helpful votes
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Raffi gave me a call a day after I contacted MyChargeBack. I explained to him the situation and he kindly gave me some useful tips about how to contacting the bank. Thank you!

Date of experience: June 9, 2021
Reuben E. MyChargeBack Rep
over a year old

Alex: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.

South Africa
1 review
0 helpful votes
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My overall experience
June 9, 2021

A friendly and accommodating service from start to finish. Greatly appreciated and thank you!

Date of experience: June 9, 2021
Reuben E. MyChargeBack Rep
over a year old

Disebo: Thank you for your review and for providing valuable feedback on our services.

Israel
1 review
0 helpful votes
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Exclusive Customer Service
Help provided loads of value
Analyze Detect and Solve
They will resolve your chargeback problems and are truly honest

Date of experience: June 8, 2021
Reuben E. MyChargeBack Rep
over a year old

Rob: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.

Israel
1 review
0 helpful votes
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Bin SEHR ZUFRIEDEN
June 7, 2021

Bin SEHR ZUFRIEDEN.
Herr Georg Rusche ist ein toller Mensch. Vielen Dank!

Date of experience: June 7, 2021
Reuben E. MyChargeBack Rep
over a year old

Brigitte: Thank you for choosing MyChargeBack and for your feedback. We look forward to working with you and helping you achieve a positive outcome in your complex dispute case.

Israel
1 review
1 helpful vote
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I can only say that these guys are great they helped me get my money back as advertised and were with me every step of the way.
Definitely recommend using them if you have had issues with scammers.

Date of experience: June 7, 2021
Reuben E. MyChargeBack Rep
over a year old

D. R.: Thank you for your review and for providing valuable feedback on our services.

Singapore
2 reviews
5 helpful votes
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Team was very professional and knowledgable. They also were very understanding about some of the shock and anxiety that one has after being scammed. Although I ultimately decided to proceed with a legal pathway to seek return of my money, my chargeback was very helpful in addressing some of my questions and concerns. They even checked back a month later to see how my case was going. If you don't plan on hiring lawyers, which can be expensive, my chargeback is a good option to try to get your money back.

Date of experience: June 1, 2021
Reuben E. MyChargeBack Rep
over a year old

Paul: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.

Sweden
1 review
0 helpful votes
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A quick and professional response with useful information and tips.

Date of experience: June 1, 2021
Reuben E. MyChargeBack Rep
over a year old

Claes: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.

Mississippi
1 review
0 helpful votes
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This service was very helpful, in not only helping me solve my problems and the issues I had from a Scam that I was involved in, but the representative went out of his way by giving me pointers on how to avoid future scams, as well as Alternative Remedies, according to how I wished to proceed.

Date of experience: May 31, 2021
Reuben E. MyChargeBack Rep
over a year old

Tommy: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.

Australia
6 reviews
66 helpful votes
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HHopeless
March 17, 2021

These useless bunch of no hopers wasted two years, going through the motions of trying to recover my lost funds. There efforts, like the company was and is an abject failure.

Date of experience: March 17, 2021
Reuben E. MyChargeBack Rep
over a year old

Edward: MyChargeBack made every effort to assist you in your complex payment dispute case through all legal means as stipulated in our contract, but unfortunately these sustained and significant efforts on your behalf were not successful. We share your frustration.

MyChargeBack has been featured in leading financial and consumer publications and recognized as a thought leader in dispute resolution and fund recovery consulting. We have been quoted in leading international and domestic publications on issues related to fund recovery including Fox News, CBC News, Consumer Affairs, BankRate.com and CreditCards.com. To date, MyChargeBack has retrieved more than $20 Million for individual clients in more than 100 countries by working with more than 800 banks internationally to recover funds.

From the business

MyChargeBack is a global financial services firm that assists individual consumers, as well as financial institutions, including fintechs and banks, with their complex transaction disputes.

Founded in 2016, MyChargeBack pioneered innovative strategies for pursuing chargebacks and other types of dispute resolution. Its proprietary technologies assist banks by reducing the time and cost that they have to invest in assessing, validating and processing the ever increasing number of these cases.

Today, MyChargeBack has broadened its portfolio by employing state-of-the-art technology to conduct forensic blockchain investigations that trace the path cryptocurrency takes from its point of origin to the exchange at which it was cashed out, as well as cyber intelligence reports about the recipients. MyChargeBack’s expertise and the reports we prepare for our clients are relied upon by courts, as well as police cybercrime units, and as a result, we have growing working relationships with ...


mychargeback.com
New York, NY