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MyBuilder

How would you rate MyBuilder?
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GB
1 review
0 helpful votes
Follow Jane K.
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This is a fabulous website. It takes all the hassle out of having jobs done on the house, and it's free! I've had plastering, plumbing, electric and flooring jobs done and
Even someone to block off my chimney! You post a job and get a list of local tradesman, then you shortlist the best ones from their customer ratings. Then you get quotes from them and choose who you want. I'm really pleased with the work I've had done and have always paid v reasonable prices.
Miss Kendle

Date of experience: May 24, 2014
GB
1 review
2 helpful votes
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Very good site..
April 30, 2020

I recently found someone on the site to dispose of my garden rubbish.
There were a few on there for me to choose from.
I felt at ease because the company had been checked out beforehand so I knew he was trustworthy.
He was punctual and pleasant, although he didnt sweep up afterwards.
I would certainly use MyBuilder.com again if I need a trades person.

Date of experience: April 30, 2020
Hong Kong
1 review
14 helpful votes
Follow Kp L.
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Very disappointed that i expressed my concerns and reported the company i used on this website. They seemed not to care about who uses this site as long as they can make money from the builders. The sites main priority is to make money and that lets any builders join (cowboys). To improve they need to allow pictures to attached for feedback on the builders. I got proof of how bad this building company is and how they left me with a huge amount of money to spend to put things right. All mybuilder did was to point me in the direction of going through the legal system which will just cost me more money.

Date of experience: September 30, 2015
MyBuilder S. MyBuilder Rep
over a year old

Hi Kp,

Thanks for your feedback and I'm very sorry to hear of your experience with a tradesman. I would however disagree with your claim that our priority is to make money. We certainly don't let anyone join the site, as our decline rate for new tradesmen currently sites at around 40% of all applicants in an attempt to ensure only quality tradesmen join.

Our priority is to ensure that homeowners have a better experience of tradesmen and that poor tradesmen are held accountable for their work. I hope that you have left feedback for builder who completed your job as this will help to inform future customers and help them make better decisions when they come to choose who to hire.

I'm sorry again for your experience, if you'd like to get back in touch with us we will do our best to help.

Kind regards,

Ben@ MyBuilder

GB
1 review
0 helpful votes
Follow gillian n.
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I use mybuilder.com quite regularly. I find it a great way to find local, reliable and competitive tradesmen, all with reviews and feedback. The best feature I think is the fact that you dont get bombarded with phone calls, its all done on your terms. Initially the interested tradesmen email you and then you select the ones you want to deal with whether its 2 or 3. Doing this lets you know that the prices are competitive and you arent getting ripped off. Every job ive done so far on my house has been with the help of mybuilder.com.

Date of experience: October 15, 2013
GB
1 review
3 helpful votes
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Job done!
February 25, 2019

After Storm Erik devastated my fence I contacted MyBuilder and through them, T&N home improvements of Skipton, who responded promptly and offered advice before we settled on the type of fencing needed. They turned up on time and completed the job to my satisfaction, including carrying out other minor tasks as part of the job voluntarily. Excellent service,

Date of experience: February 25, 2019
GB
1 review
0 helpful votes
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I highly recommend My Builder to find good, reliable and honest tradesmen. I have had three out of three positive results by using My Builder. The site is very easy to navigate and all the information you need to make a good decision is at your fingertips, extra help is offered offline if needed.

Date of experience: August 10, 2015
GB
1 review
0 helpful votes
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Steve was very quick to respond to our email. He was punctual and did a great job laying our sun room floor. He was a skilled and tidy workman who cleared up any mess made.
We would highly recommend Steve for you tiling needs.

J. Kelly

Date of experience: September 18, 2021
GB
1 review
5 helpful votes
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Scam
September 6, 2019

My builder is a scam if your a trader trying to win work it cost just for the customer to say thanks but no thanks it's a joke and there's only one man earning any money here void this scanky web site. It's a con and can't carry on

Date of experience: September 6, 2019
GB
1 review
0 helpful votes
Follow Debbie S.
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Needed a plumber so put out a request, within half an hour I had 3 text me. I chose one who gave me a price over the phone, turned up when he said he would (which was a weekend as requested) did the job and cleaned up after himself. Would deffo recommend this site and will deffo be using it again

Date of experience: August 25, 2020
GB
2 reviews
0 helpful votes
Follow amy b.
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I have used this site several times, I am a young women and have moved area in the last few years so I struggle to find reliable work men that wont take the mickey with their prices. This is a good tool to find quality work. I would emphasise this is tool and you do still have to do the normal 3 quotes etc but its a hell of a lot simpler if your busy to use this site.

Date of experience: November 3, 2013
GB
1 review
0 helpful votes
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I had Jem Kemal/Carpenter repairing my son's cracked wooden door frame, the job was done to a very high standard of craftsmanship, also gave me good advice and informed me what he would do to repair the door, anyone wanting a Carpenter, I recommend you go online and book Jem, 'JKS Carpentry' thanks again Jem!

Date of experience: January 31, 2024
GB
1 review
2 helpful votes
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MyBuilder don't tell customers that they charge up to 5 shortlisted tradesmen a fee for the job that often none of them get.
The fees although set manually are ridiculous.
The limited amount of info given when posting a job is also ridiculous.
MyBuilder only cares that you pay them. Simple.

Date of experience: June 21, 2018
GB
1 review
2 helpful votes
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They still charge you for cancelled quotes and not tell you, there customer base are 90 percent Asians who are negative as soon as you phe them to book in, this is not a good way to find business as My builder control the leads you get from there end, quality builders keep well away!

Date of experience: May 28, 2017
GB
1 review
0 helpful votes
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Needed stonemason
September 2, 2020

My Builder site came up on Google. It was very easy to use and there were a number of stonemasons available.
Andy Cooper replied quickly and visited the next day. He did a fantastic job, was polite and efficient and finished cleanly and promptly. Very reasonable rates. I wouldn't have found him without My Builder.

Date of experience: September 2, 2020
GB
1 review
0 helpful votes
Follow Noel E.
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We've been using mybuilder for more than a year now and have found a range of tradesmen. The rating service is accurate and we've found a number of excellent people to help us restore our dilapidated old house. We've tried the competitor sites and still went for people we found on MB.com in the end. Very useful website!

Date of experience: July 2, 2014
GB
1 review
3 helpful votes
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Alexander Sharples (mobile: +44 7496 *******), who has a profile on mybuilder.com, came to my house to fix a shower / plumbing problem. He didnt fix the shower problem. Also since he completed the job, water leaked through the ceiling from the bathroom to the kitchen. Also water leaked from the boiler. There had never been any water leak in the house prior to Alexander's visit. Alexander wanted cash payment so I paid him £180 cash on the day of the sham job, at his request.

Two days after doing a sham job Alex told me he's too busy to come back to fix the shower and water leakages that he caused.

This caused me sleepless nights: financial loss, being ripped off by a rogue plumber, damage to my home caused by water leaks. Alexander had good reviews on mybuilder.com but i believe the reviews are fake as he doesn't have a clue about plumbing.

Please be careful when choosing tradesmen.

Date of experience: July 7, 2022
GB
1 review
0 helpful votes
Follow Simon R.
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After seeing good reviews for the MyBuilder website, we thought we would give it a go and post a job. The whole process is very simple and the good thing is that tradesmen approach you for the job. Selecting a tradesman is simple and you are able to look at their profiles and read the feedback that others have left before selecting who you want. After three successful separate jobs completed, we are more than happy with MyBuilder and will use them again!

Date of experience: April 29, 2014
GB
1 review
3 helpful votes
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I went through mybiulder as I thought that only good tradesmen would be recommended The work carried out was of an extremely low standard and left me in an awful mess. The builder will not reply to my request to have the work corrected or to even issue me with a Damp Course certificate of the work he carried out.If these are the type of traders that come recommended by yourselves you should be ashamed.

Date of experience: July 11, 2017
GB
1 review
0 helpful votes
Follow Fay M.
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Walter and his son of Cammy Decorators have just completed painting my deck and various other areas on the outside of my property and have done an amazing job under difficult circumstances weatherwise! I would not hesitate to recommend them to anyone looking for a 1st Class painting job. They were dependable and reliable and kept me informed every step of the way.

Date of experience: May 18, 2020
GB
1 review
0 helpful votes
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Rendering
July 15, 2020

I found using Mybuilder easy and handy when you don't know where to start. I was able to describe what I wanted with ease and they were able to supply several options quite quickly and easily. Once more giving a guide on what to look for and the price; I found invaluable. I will continue to use them in future.

Date of experience: July 15, 2020

Overview

MyBuilder has a rating of 2.4 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyBuilder most frequently mention customer service, shortlist fee and fake jobs. MyBuilder ranks 4th among Contractors sites.

service
63
value
56
shipping
17
returns
20
quality
46