I ordered a wedding dress a couple of weeks ago to be made to size for my daughter in law to be. It is absolutely perfect, fits beautifully and looks wonderful. Although the delivery delayed several days, customer service is very kind and gave me a discount coupon(Musesdress-TT). Every time i place order i can use it. I appreciate it. I think I will buy dress on this website
I wanted to inform you how much I greatly appreciate all of your assistance in helping to make my ordering process easy and painless. Your customer service skills are above and beyond what I have ever experienced. Because of your service skills, I will definitely utilize musesdress for future needs as well as highly recommend musesdress to others. Your kind attitudes and level of professionalism are not often found. Again, thanks so much for everything!
How can I post the dress back and get a refund. I bought a dress with correct measurements the dress came n was way to big and I've been emailing to resolve it I send numerous photos as they ask me too and now I'm being ignored.
Very bad and have ruined my day.
In July I bought two same dresses on musesdress. But one missed belt. We contacted customer service. They gave me two solution: partial compensation and then I need to buy it by myself, or they dispatch a new belt. At that moment I was worry about that I couldn't found one same. So they resent new one. I think it is much more expensive because they afforded the postage. Although it is their little mistake, customer service is good. I need to say the two dress is beautiful. If there were no the "forgotten belt", it would be perfect
I measured myself and ordered a dress based on the size guide. What arrived was a dress that did not fit - it was too small. I contacted customer support who asked me to send photos confirming they had sent the incorrect size. I sent several photos proving that the hips were coming out to almost 2 inches less than they were supposed to but to no avail. They claimed that I wasn't stretching the material out and therefore I was not getting an accurate measurement which was not true at all. I am appalled and their lack of good customer service and will not be buying from them again.
What a great dress, so well made, really surprized for the price of it, well done Musesdress. It arrived in plenty of times, the sizing is spot on. I will be ordering a lot more dresses from this company, Thank you to everyone who was involved in the making of my dress. Im so looking forward to my party, thanks again.
I was really amazed how quickly the dress arrived in time for my formal. The quality of the dress was excellent, with full lining and beautifully detailed beading, and was a perfect fit. The dress truly made me feel like a princess. Thank you.
I ordered a wedding dress, it's beautiful and it fits perfectly! It is just like the picture, the detail of the lace embroidery are amazing. The delivery is a little later, but it's OK. Thank you so much!
I got my dress today. This is my second order on your website and the dress looks as beautiful as shown in the picture. I really like the crystal design. And the split of the bottome is a bright spot of this. I'm planning to order another dress from your website again!
When i received the dress, i am amazed. It is so beautiful. But we noticed that the colour we chose is as picture but actually it is a little lighter. So we contacted to customer service and they said sorry for that. She explained me that the colour as picture our manufacturer couldn't find it and they made it according to colour in colour chart. And they compensated me some money. Although i was a little angry, we accepted it considering that we like the dress and the lighter colour is more beautiful. Anyway dress is wonderful.
This is the second dress I have purchased from this site. It is still come as schedule and almost perfect as the model. I think i will never need to buy dresses in real store, this website give me a such good quality and cheap dress and no need to cost time to looking for. So happy with it.
I am very pleased with the dress, however the buttons on the back are too big for loops and will need to be replaced. This is my second buy on musesdress. I'm pleased with their service and item.
This dress is absolutely amazing! It looks exactly like the picture and is extremely well made. It looks gorgeous thanks so much. I love it! Recommend your site to my friends.
I just got my dress and it looks even so much better than I could have imagined! I'm very happy and I'll definitely order again very soon. Thanks very much!
Hi ladies, my dress arrived very soon. It is the most beautiful dress I have seen, seriously! It is just packed very very well. The fabric is great quality. The dress fits perfectly. I could not imagine it being so nice. Much nicer than in the picture.
I am beyond happy with this dress, I was nervous about how it would fit and how the quality was and it's just what I was hoping for. The dress feels like a wedding dress and not a cheap prom dress its beautiful beautiful beautiful. I bought this dress blindly hoping for the best, I'm telling you, it was worth it, I can't wait to get married in it.
I am absolutely DELIGHTED with the dresses. They are amazingly made and look absolutely STUNNING! I have NO HESITATION in recommending this site to anyone as the dresses are absolutely top quality! Thank you so much and I will absolutely be buying every formal dress I ever need from your site. From the minute I placed the order for the material to receiving the dresses I am 100% satisfied. Your customer service is outstanding, never left a query unanswered and the dresses are beyond belief. I just love them. Thank you so much!
I bought two dresses from musesdress. Mupd548 is good, but the other one i am not love it. Poor quality beads. If you want to buy dress from muses, a simple style will be your best choice.
The dress is so beautiful. I am so pleased and happy to wear it on my birthday party.
Color perfect, the size suitable. And the cloth felt very soft. Will come back soon.
The dress we bought from musesdress is great! And fits well! Many thanks to the team for a beautiful dress. Well done!
Overview
MusesDress.co.uk has a rating of 3.7 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MusesDress.co.uk most frequently mention and customer service. MusesDress.co.uk ranks 482nd among Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members