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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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Alabama
1 review
0 helpful votes
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Staff is very helpful
April 16, 2022

Staff is very helpful however I feel like the product is misleading if you are using it with an iphone so do your homework before purchasing

Date of experience: April 16, 2022
India
1 review
0 helpful votes
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Briana Molligan
April 16, 2022

Both the agents on the chat are very helpful and talented... But a little delay in response time. Hope you guys improve it soon...

Date of experience: April 16, 2022
Philippines
1 review
0 helpful votes
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Great for parents
October 7, 2023

Very helpful especially for parents! I don't have to worry now where are my kids, I can track them easily using this app.

Date of experience: September 27, 2023
India
1 review
0 helpful votes
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Very helpful and knowledgeable
December 16, 2023

Eugene Butler he was very quick to understand my problem, solve the issue very quickly...and knowledgeable as well, deserves a raise.

Date of experience: December 16, 2023
Philippines
1 review
0 helpful votes
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Great app
October 7, 2023

I highly recommend this app for monitoring your kids social media activities. Its very convenient and easy to use. The app met all my expectations.

Date of experience: September 18, 2023
Arizona
1 review
4 helpful votes
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Good work!
December 6, 2020

Helpful. I have no idea how to use technology apparently and this person assisted me wonderfully. He stuck with it. He is great. Keep him on!

Date of experience: December 6, 2020
Oregon
1 review
0 helpful votes
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Mspy is cool
September 7, 2022

With its easy to use interface and great features, mspy is the best choice for anyone looking for a top quality spying solution!

Date of experience: September 7, 2022
Colorado
1 review
0 helpful votes
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Great Support
October 7, 2023

Anna Newman gave me great customer service and helped me with all my questions that needed to be answered in a timely manner!

Date of experience: August 29, 2023
Canada
1 review
3 helpful votes
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Horrible customer service. Software didn't work and are refusing to give me a refund! Absolutely ridiculous! Do not give this company your money!

Date of experience: July 21, 2020
Virginia
1 review
0 helpful votes
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Like this app
July 18, 2022

If you're looking for a top-notch monitoring app that will give you all the information you need, be sure to check out mSpy

Date of experience: July 18, 2022
GB
1 review
0 helpful votes
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App Blocking Is Handy
November 2, 2023

My son was spending way too much time on some apps. With mSpy, I can restrict access during homework time. So handy!

Date of experience: November 2, 2023
Spain
1 review
0 helpful votes
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It's really working. They do help 24/7. There were problems with the installation, but the Richard Fry from support service solves everything.

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
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Assential for teen parents
July 31, 2023

This app has helped me keep my teenage daughter safe by allowing me to monitor her social media accounts and text messages.

Date of experience: July 31, 2023
New Jersey
2 reviews
11 helpful votes
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Doesn't Work
August 25, 2015

MSpy's software does not work and they will not refund money. I would strongly suggest that you try a different product.

Date of experience: August 25, 2015
Sergey V. mSpy Rep
over a year old

Dear Eric,

Thank you for contacting us!

Please provide us with your order ID/email address so that we can check the status of your order.
I will do my best to assist you with your issue.

Unfortunately, it is not possible for us to locate your order and attend to your complaint without identifying your client information.

Looking forward to hearing from you soon.
Sincerely,
Margaret Lewis
CC Head

GB
1 review
0 helpful votes
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Web-Based Interface Is Convenient
May 8, 2024

I like that I can access mSpy's features from any web browser. No need to install apps on my devices and I can check in from any computer or phone.

Date of experience: April 28, 2024
Sweden
3 reviews
5 helpful votes
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Great app
September 20, 2018

Good app and nice bundle of features. My advise is to use mSpy instead of wasting money on low-quality apps

Date of experience: September 18, 2018
Germany
1 review
0 helpful votes
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A source of information
March 17, 2023

Mspy amazed me! It uncovered so much helpful information that, without it, I would've been totally in the dark about.

Date of experience: March 17, 2023
Australia
1 review
1 helpful vote
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They said it could be installed remotely but it's not true so I wanted a refund and they didn't give.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer, thank you for choosing mSpy!
Please accept our sincere apologies for these temporary inconveniences.

Please provide me with your customer ID so that I can check it further and offer an alternative for you.

Looking forward to hearing from you.

Missouri
1 review
0 helpful votes
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Helpful
September 30, 2023

Had to open a chat for an issue and Thomas York was super helpful. Customer service is great and fast.

Date of experience: September 29, 2023
GB
1 review
0 helpful votes
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Helpful support
July 31, 2023

The customer support team has been incredibly helpful, guiding me through the setup process and addressing any concerns I had.

Date of experience: July 31, 2023