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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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Canada
1 review
0 helpful votes
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Embracing the digital world
February 9, 2025

Without this service, I would feel anxious about my children's online activities. Now, I confidently engage in the digital world alongside them.

Date of experience: January 30, 2025
Netherlands
1 review
0 helpful votes
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The value of parental supervision
January 5, 2025

With this service, I feel a sense of closeness to my children, even when they are out on their own. I even discovered how my son made friends with some of his classmates, all thanks to mSpy. This insight has allowed me to encourage positive friendships and foster a supportive environment at home.

Date of experience: December 26, 2024
Canada
1 review
0 helpful votes
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Fostering responsibility
February 19, 2025

This service promotes responsible online behavior, helping children develop healthy digital habits that will serve them well in the future.

Date of experience: February 9, 2025
Sergey V. mSpy Rep
2 months ago

Dear Joanne,
We’re so glad the service is helping you guide your kids toward healthier online habits. We’re here to support you every step of the way!

GB
1 review
1 helpful vote
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Awful company. It's basically a scam. The discounts you see are lies. The adverts and FAQs are lies. Their website even lies about their review score from sitejabber. Hidden fees everywhere, took the money immediately and was 3 times the amount at the start. They don't tell you about the no refund policy. The have a billing support team and refund form but their refund policy basically writes everything out as a legitimate reason except if the service doesn't work and they can't fix it - but having read some other reviews, even then they don't give a refund or a token refund. It's a disgusting company that needs to be looked into by authorities and ombudsman's for lying to customers.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Sergey V. mSpy Rep
6 months ago

Dear Valued Customer,

We sincerely apologize for the negative experience you've had. We take all feedback very seriously and want to assure you that it is never our intention to cause frustration or distress.

Regarding the charges, please note that any additional amounts deducted might be due to optional services or features that were selected during the purchase process. However, we understand how this could be frustrating and would like to help clarify or rectify any unintended charges.

Our goal is to maintain transparency and provide the best possible service, so we truly regret if this was not your experience. We would greatly appreciate it if you could provide us with your account details via a private message or email at support@mspy.com, so we can investigate your case further and ensure this issue is resolved promptly.

Thank you for bringing this to our attention. We hope to have the opportunity to make things right for you.

Canada
1 review
0 helpful votes
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Encouraging healthy habits
January 30, 2025

Setting screen time limits has been crucial for my children's development, encouraging them to participate in physical activities and real-world interactions.

Date of experience: January 20, 2025
Spain
1 review
0 helpful votes
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Managing screen time effectively
January 20, 2025

This app has opened my eyes to my children's online habits and helps me manage and limit their screen time, encouraging a well-rounded lifestyle beyond digital activities.

Date of experience: January 10, 2025
Sergey V. mSpy Rep
2 months ago

Dear Affiano,
We’re glad the app is helping you stay on top of your kids’ online habits and promoting a healthy balance in their lives. We’re here to support you!

GB
1 review
0 helpful votes
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Maintaining close relationships
February 17, 2025

This tool helps ensure that children stay out of trouble while allowing for a close parent-child relationship based on trust and safety.

Date of experience: February 7, 2025
Canada
1 review
0 helpful votes
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Constant awareness
November 9, 2024

My child could be anywhere in the world, but thanks to this service, I can always feel reassured about their safety. As a proactive mom, I am grateful for this tech that keeps me informed.

Date of experience: October 30, 2024
New Jersey
2 reviews
0 helpful votes
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Daily insights into children's lives
January 3, 2025

I used to be anxious about my children's safety when they played outside. The world can be unpredictable, and as a parent, it's natural to worry. However, with the capabilities of mSpy, I can now feel at ease when they go for a stroll. The real-time location tracking feature is a game-changer; I can quickly check where they are and ensure they're safe, which alleviates a lot of my worries.

Date of experience: December 24, 2024
GB
1 review
0 helpful votes
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Exceptional customer support
February 16, 2025

The customer support team is responsive and helpful, making the overall experience smooth and stress-free.

Date of experience: February 5, 2025
Canada
1 review
0 helpful votes
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Monitoring for cyberbullying prevention
December 30, 2024

I can easily access my children's text messages, allowing me to understand who they are communicating with and what kinds of conversations they are having. This transparency has opened up lines of communication between us; they know I'm looking out for their safety and well-being. I was astonished at how quickly I could locate my children's whereabouts, which is truly comforting! The peace of mind that comes with knowing their location is invaluable.

Date of experience: December 20, 2024
Spain
1 review
0 helpful votes
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Transforming conversations with kids
December 29, 2024

The daily updates I receive on my children's activities help me stay connected and informed about their lives. I thought I had a good grasp of what my children were doing online, but mSpy has revealed many critical issues I was unaware of. For instance, I learned about some negative influences in their online circles that I needed to address immediately. Interacting with the experts at the service has been incredibly supportive for me, as they are always available to assist with any questions or concerns I have.

Date of experience: December 19, 2024
Canada
1 review
0 helpful votes
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Embracing co-parenting with technology
December 29, 2024

I previously thought that teenagers were adept at protecting themselves online, but now I realize that they need supervision. MSpy has become an essential tool in my parenting journey, and I am truly thankful for this resource! All my friends have started using mSpy; it's truly a game-changer in the realm of parenting. We often share tips and experiences, making the process of keeping our kids safe a communal effort.

Date of experience: December 19, 2024
GB
1 review
0 helpful votes
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Essential family tool
January 25, 2025

This indispensable tool helps parents effectively monitor their children's online safety and whereabouts, enabling informed decision-making without intrusiveness.

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Managing screen time effectively
December 27, 2024

As a parent, I've always been deeply invested in the well-being and safety of my children, particularly in this digital age where technology plays such a significant role in their lives. I can now effectively manage the amount of time my kids spend online, which is crucial for fostering healthy habits. It has become increasingly important to strike a balance between screen time and other activities, and with mSpy, I feel empowered to do just that.

Date of experience: December 17, 2024
Spain
1 review
0 helpful votes
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Navigating modern parenting challenges
December 27, 2024

My husband and I use mSpy to maintain a unified approach regarding our children's activities; it's a fantastic resource for parents! We share insights and observations based on the data we gather from the app, which helps us make informed decisions together. I was taken aback by how much time my son was dedicating to watching videos online; now I can keep an eye on it and encourage him to balance his interests with other hobbies.

Date of experience: December 17, 2024
GB
1 review
0 helpful votes
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Absolutely Brilliant!
January 14, 2025

After looking online we decided to use MSPY. I am so glad we did. Easy to install and provides such piece of mind. 100% recommended. David Cooper from support was excellent.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2025
Sergey V. mSpy Rep
3 months ago

Dear Customer,

Thank you for your positive feedback! We’re delighted to hear that you found mSpy easy to install and that it provides you with peace of mind. We also appreciate your kind words about our support team.

However, we noticed that you rated us with 1 star. If this was unintentional, we would greatly appreciate it if you could update your rating to reflect your experience. If there’s anything we can improve to make your experience even better, please let us know—we’re always happy to help!

Netherlands
1 review
0 helpful votes
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Peace of mind for parents
December 27, 2024

Overall, the app has helped me teach my children the importance of being cautious with their personal information online, and I can now confidently send my children out for a walk, knowing I can always track their location. I'm amazed at how mSpy has transformed our family dynamics, enabling us to discuss important topics more openly. The children no longer feel anxious when I ask about their online activities; they understand that I'm simply looking out for their safety.

Date of experience: December 17, 2024
Canada
1 review
0 helpful votes
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User-friendly experience
January 23, 2025

The app's intuitive interface makes it easy to monitor my children's online activities with just a few clicks, keeping me informed and engaged in their digital lives.

Date of experience: January 13, 2025
Spain
1 review
0 helpful votes
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Preventing negative influences
December 28, 2024

With mSpy, I was able to identify that my daughter was interacting with someone who wasn't a good influence on her, just in time. I was grateful for the opportunity to intervene and have an honest conversation about her online friendships. Our family is now more harmonious because we all know we can keep track of each other's activities, fostering trust and open dialogue.

Date of experience: December 18, 2024