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From the business
mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy Reviews Summary
mSpy has a rating of 3.8 stars from 2,276 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.
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Signed up, couldn't download the program. Charged me $53.00 more to "chat" with tech supported then no one showed up to chat. Never received any help. Asked for refund, company is refusing to give me my money back and refusing to give me a phone number to talk to anyone about it. Do not buy. It is not easy to install and actually impossible to install on some phones. False advertising that it is easy and that they will help you.
I noticed weird behavior with my keylogger, and got in touch with them, Karl Johnson gave me some tips on how to prevent such behavior, and done! Super fast response and it actually fixed the problem.
Experiência óptima na assistência técnica dada por Briana Molligan
Recebi grande ajuda no problema que estava enfrentando e fui muito bem atendido em todas as minhas demandas. Agradeço à Anna Newman.
The cs team has always come up with solution regardless of problem u have especially Mr.Rodney Haynes. He's really helpful and answer all questions promptly.
Had a technical problem and had to contact customer service. Anna Newman is a G and had me fixed up and on my way in no time and was a pleasure to deal with!
A phony website that they must support directed me to them saying all I need was an "email" No physical contact and immediate payment was required. When I attempted to get help they weren't able to support me.
Dear customer,
We apologize for the negative experience you had with our website and customer service. We strive to provide excellent customer service and support to all our users, and we regret that we were not able to meet your expectations in this regard.
We take your feedback seriously and will work to improve our processes to ensure better support and assistance for our customers. We understand the frustration you may have faced when seeking help and not receiving the support you needed.
If there is anything specific you would like to discuss or if you have any outstanding concerns that we can address, please reach out to our customer support team. We are committed to resolving any issues you may have and providing a satisfactory resolution. We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
Once again, we apologize for any inconvenience caused, and we appreciate you bringing this matter to our attention. We value your feedback and will use it to enhance our services and improve the overall customer experience.
Thank you for your understanding, and we hope to have the opportunity to assist you further.
Gran servicio y muy profesional por parte del técnico instalador Kris Redfield. Me ha ayudado muchísimo, ya que la instalación era realmente complicada.
The entire team is highly professional and always available to answer my calls. I plan to keep using mSpy in the future and recommend it to anyone who asks me
When my mother lost her husband at 61, she began experiencing memory lapses, leaving me uncertain of how to assist her. As a precaution, I keep a watchful eye on her GPS to ensure she doesn't get lost on the way home
Installing the app may require some patience, as it takes a while. In my case, I had to reach out to the support service. However, the wait is worth it as the app offers a vast array of features. I highly recommend it.
I monitor my wife's phone. She's unbelievable! Don't worry, she knows about it and doesn't seem to mind (thank goodness).
I had difficulties in configuring the Softwatre on my Mac.
Briana Molligan helped me with a profesional attitude
If you want to keep an eye on someone's online activity without them knowing, mSpy is the perfect solution. This software gives you access to everything happening on the target device - from messages and emails to photos and videos. Plus, it's completely stealthy, ensuring you won't get caught. Don't let anyone fool you, when you need to find out the truth, mSpy is the answer.
Every Saturday, my girlfriend disappears for two hours and leaves me wondering what in the world she could be up to. However, fear not my friends, for I have taken it upon myself to install an app that will hopefully reveal her secret activities. Let the games begin!
I found out that my boyfriend is cheating on me with my best friend. I hope that someday I can trust people again.
I highly recommend using a parenting control app to stay informed about what your child is seeing on their devices. Personally, I've found it to be an essential tool in monitoring my daughter's social media activity and ensuring that she's not exposed to anything she shouldn't be. It's a great way to stay connected with your child and ensure their safety in the digital world.
Let's talk about something taboo - I totally snuck an app onto my hubby's phone. Bad wife move? Maybe. Hilarious results? Definitely. Turns out, instead of sneaking around with another gal, he's just chillin' in the car after work, jamming out to tunes or reading a book. Who knew? This little adventure in espionage helped me to relax and trust him again. Bond ain't got nothing on me!
The app would not work on my phone the day I ordered it, multiple attempts were made and then as requested I canceled the subscription through the billing portal. One year later I just got charged $199 for an app I never was even able to download on my phone. Even though I had canceled the subscription. Absolutely amazing that this can happen. I hope this company refunds my money, or I will go to the better Business bureau. This is not okay
Dear customer,
We apologize for the inconvenience you've experienced with our app and the unexpected charge you received. We understand your frustration and assure you that we take these matters seriously.
We encourage you to reach out to our customer support team immediately to address this issue. Please provide them with all the necessary details, including your order information and cancellation confirmation. They will investigate the situation and work towards a resolution.
Our goal is to provide excellent customer service, and we value your satisfaction. We will do our best to resolve this matter and ensure that you are appropriately refunded if there has been an error.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused. We appreciate your patience, and we are committed to resolving this issue promptly.
If you have any further questions or concerns, please do not hesitate to contact our customer support team. They are here to assist you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.