MRO Electric and Supply has a rating of 4 stars from 1,379 reviews, indicating that most customers are generally satisfied with their purchases. MRO Electric and Supply ranks 4th among Electronic Component sites.
MRO Electric has provided my electronic needs for the past couple years. Their products are quality and provide me with what I need. The customer service is amazing and the staff is great. I wouldn't shop anywhere else for my industrial electronics.
The item was delivered in a timely fashion. We THOUGHT we had a problem and customer service was very helpful. We ended up with a solution. The item is going into a panel so we are not sure how satisfied we are just yet The panel is still in production
Very responsive! We ordered a monitor for a machine down and required next day delivery. It was shipped out and delivered the very next day. The morning after we ordered this, I requested a tracking number, which I was provided within a matter of minutes.
Thank you!
Great company to work with, everyone I spoke to was extremely helpful in resolving our issue with a failed drive. We had originally bought a drive from a different company but it arrived DOA, so we contacted MRO and they had the drive in stock for an even better price. It was shipped out right away and we are now up and running! We'll be contacting MRO first for any future needs.
Excellent customer service and quick delivery. I was offered a refurbished motor at a significant discount over a new one. MRO was the only supplier I found that offered me a refurbished motor, the others including the manufacturer, only offered new. They will be my first choice when the need arises in the future.
Thank you MRO! We were desperate and losing production with our machine down and MRO was able to come through for us and get our machine back up and running. They even were able to walk us through the reinstallation of our drive, so we will be adding them to our preferred vendor list.
We requested a quote and received the quote in about 10 minutes.
It was late in the day and we had a machine down that needed to run. So we contacted Joe Kaminski and he made sure to get the part we needed sent out that afternoon for delivery the next morning.
We had an issue right when we installed and Joe answered our questions quickly and resolved the issue (switches needed to be reset on the power supply)
MRO Electric came to the rescue. We had a machine go down and they had the computer board we needed. The board was very reasonably priced and we received it the next day. The ordering process was quick and simple. It was a pleasure doing business with them!
I had a machine in a line down situation. Contacted you guys, received prompt friendly service and was able to get the part expedited to the plant. Went in without a hitch, had the machine back to production quickly. Thank you!
MRO electrical saved my day, we have an obsolete Modicon processor that is being replaced this month. As Murphy would have it, we lost an analog output card and an input card. I started searching the web, MRO had both cards in stock and shipped to my plant in Washington state by 7:30 am the following morning.
I needed the part ASAP and MRO Electric was right on it. I received the part the next day. I was packaged very nice not damage. The part worked perfect. No problems. Great supplier. I will definitely purchase from them again.
I appreciate the fact that even though I called late in the day, they were willing to make the extra effort to get the part I needed to me the next day. It worked perfect and got our machine running again.
We sent an item in for repair with MRO Electric. Joe K. Was very responsive. The repair was
Completed in a timely manner. The pricing was better than a competitor's, that we had
Used in the past. We will definitely use MRO again in the future!
I couldn't find the part I needed anywhere but clicked an ad to MRO Electric and it said "In Stock". I couldn't believe it! Anyway, I talked to Joe who gave me a quote and expedited shipping for what was a very reasonable price. Will definitely look to them in the future.
We had an emergency on a Saturday morning at our plant. I contacted MROElectric and they got back to me within the hour. They had everything we needed in stock and sent someone to their shop to pick and ship the products we needed on a Saturday for early Monday AM delivery. Everything was as described and arrived on time. Excellent Customer Service and support, thank you!
We are a distributor and this item was for resale, as far as I know the products received were acceptable or I would have had a complaint.
I was satisfied with the quote I received - received in a timely manner.
Asked for a price quote on PLC cards, received a quote later that same day with option of either new PLC cards or rebuilt with the prices for each. Ordered the rebuilt cards and standard delivery and received cards within three days. Installed cards and have had no issues.
As a first time customer with MRO I'm extremely pleased. My company has to buy or have Fanuc parts repaired fairly regularly, sometimes leaving a customer machine down and turn around time of the essence. Versus other Fanuc surplus suppliers I've dealt with their contact response time is excellent and they had everything I wanted ready to go on the shelf for exchange at a fair price. No more waiting 15 business for a repair I'm going to keep using MRO.
I bought a Yaskawa Drive for my aged Hitachi Lathe. I needed the drive shipped overnight. The transaction went smooth. We received it the next day, installed the drive, machine is back up and running making us product.
The was tremendous from the onset. The courtesy and professionalism unsurpassed, accuracy of ship, the packaging... the price and the follow up... TOP Tier!
We'll definitely do business again with you fine folks!