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Mozilla Reviews Summary
The company, particularly known for its Firefox browser, enjoys a solid reputation among many users who appreciate its reliability, extensive add-ons, and adherence to web standards. Customers frequently express satisfaction with the browser's performance and user-friendliness. However, there are significant concerns regarding security, with reports of malware and installation issues that have led to distrust. Additionally, customer service experiences appear to be lacking, with complaints about unresponsive support channels. Overall, while the product quality garners positive feedback, security vulnerabilities and inadequate customer support are notable weaknesses that the company needs to address.
This summary is generated by AI, based on text from customer reviews
Constant update messages is worthless. When its updated, browser shuts down. It cause pc to run much memory and fan running. Media doesn't play well. Garbage browser that is a waste of time that doesn't improve much.
Fast and convenient browser. Many interesting functions and extensions to make your work as fast as possible
I love the products from Mozilla. I've been using Firefox for ages. Lots of add-ons and very stable.
I have Firefox for many years now. It works great and has a ton of add-on apps. It could do a little better handling logins/passwords, but other than that it's great.
Today was a real trip. Recently I have been hacked so many times through my current browser. I have had to send my computer back 4 times to the company I bought it from for repair. The computer is not even 6 months old. I am returning it again in 2 days. Today I went to this site to download Mozilla www.mozilla.org/en-US to use instead of the browser I am using now. I downloaded it and checked the certificate to see if it was a trusted verified site. I said it was so I opened the file and began to run it. Not even 1 minute into the install my anti-virus picked it up as a Tojan. It said that it was very dangerous and to abort the install. I did that and then ran a full scan with my virus scanner and it said that it was a malicious object it quarantine the files right away. It then began to continue the scan. After that was over I ran a full scan with Malwarebytes. That scan found 17 infected objects it then neutralized them. I restarted my computer and I hope all is well. The report from my anti-virus showed this file/ www.mozilla.org/en-US. My anti-virus showed in the report this malicious object/ 1_offer_5exe and PDM: Trojan. Win32, generic. I also called the number showing for there so called customer support at *******644 and was taken to an answering machine asking for me to leave my number and someone would call back, YEA RIGHT. I bet after they stole precious information by running a trace of my number as I am sure they though I was stupid enough to allow them to capture my number when calling, They are probably using this scam to secure identity and then commit theft. Who knows? Please beware of this link you may not have a anti-virus good enough to detect it. I hope this helps someone not go through a bad trip.
I don't think if there is any browser better than FireFox around the world. While there are many browsers which do not follow W3C standards completely, I have never found anything in contrast with those standards in FireFox.
I love their firefox browser! I use it most of the time. Probably 90% firefox, 10% Chrome. Seldom for IE though I'm using it right now just to check how it feels. :) But it seems like chrome is doing well also. I like chrome's speed but I'm already used to using firefox.
They also have Thunderbird I think but I don't use it. I'm contented with my mail on a browser.
The downloads are really easy, it gives you information on the browser, and it kind of kicks butt! Firefox is also really easy to use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members