MovingHelp

As a moving professional for 20+ years, I signed up for movinghelp.com over a month ago as a service provider just to get a little extra work for some of my guys during the slower times of the month. I was told I would be reviewed and activated in 5 days. Well this is day 37. I have sent numerous emails to them and received 1 reply back. "We approve companies in the order they apply." Well, I advise anyone to use this service to stay away, there are other labor service sites available, you just need to look online. I was approved on another site in 4 days, and have already booked 7 jobs in the 4 days I've been live on the site. If you can't get anywhere with a company you're going to make money for, I'd stay away. Especially reading some of the customer reviews in the Dallas Metro Area. Nothing but trouble!

I used this site to find movers. They were absolutely terrible and halfway through the day, I found out the man i hired to move my stuff and drive my U-haul truck did not even have a driver's license. Apparently MovingHelp.com does not provide even the most basic vetting of people who offer services on their site. Stay away from this company, do your own research and hire people by word of mouth. My moving experience was terrible and at some point I thought I might have a stroke. Please spare yourself the stress and frustration.

I regret using this service as the movers were very unprofessional. Also getting help from these people takes forever and a day! I have had to contact them multiple times to get the refundable fee and every time I have had to wait at least 20-30 mins. I'm on the phone waiting to speak with someone now because they still haven't sent the refundable fee and I've been on hold for over 33 mins! This is ridiculous and why i decided to do this review! I was considering using them again in couple of weeks but don't want to go thru this experience again. I will be looking at other options. I suggest anyone considering using them do the same.

The movers have ZERO vetting. You want stoned, hung-over, sketchy as hell people in and around your home? Seeing everything you own? Knowing their way around? You are literally better off renting a van, going underneath the nearest inner city bridge, and scooping up a bunch of drug addicts to do the work. It would be cheaper, and at least you get to pick your own addicts. Movinghelp.com is completely awful. They need to be shut down.

I booked a moving company through this company, who merely acts as a go-between and offers no support or service of its own. You're better off finding random movers on Craigslist. Their movers are completely unaccountable for anything they break, and in my case, caused over $300 worth of damage to my items. I attempted to contact the moving company, who started ignoring my calls. So, I filed a dispute through MovingHelp, which was never responded to and simply marked as "unresolved". I was then told that was all I could do - the moving company and MovingHelp didn't have to respond to me at all. I have filed a claim with the Better Business Bureau and am considering small claims court, simply because these people should not be allowed to get away with screwing customers.

Highly disappointed that we engaged people through this site and they don't stand behind the people. We used: Professional Movers based on the ratings. Not only did they try to blame us for damage but they responded with Thank you for feedback. We packed the majority of the boxes and they came to do the furniture scheduled for 3 hours are took 5 and only finished because I moved everything to the main floor myself. The people who unpacked did a good job but likely caused some of the damage as well. The owner said he would show up and didn't.

THE BUSINESS ITSELF ACTS LIKE THEY ARE GOING OUT OF BUSINESS, THEY DONT FOLLOW UP AND I DONT BELIEVE THAT THEY ARE LOCATED IN AMERICA, JUST ANOTHER BUNCH OF PEOPLE WHO WANT SOMETHING FOR NOTHING.THEY ARE VERY HARD TO HAVE A CONVERSATION WITH. IF YOU WANT BETTER SERVICE WITH NO LANGUAGE BARRIER THEN TRY AN AMERICAN COMPANY WHERE THERE ARE LAWS TO REGULATE CERTAIN BUSINESS PRACTICES AND AVENUES TO RECOURSE IN CASE SOMETHING EXPENSIVE REALLY GETS DAMAGED

Scheduled a loading company through U Haul's website. Will never do that again. The loading company is Do It All Movers, Urbana, IL. Cheapest prices BUT as I found out I got nothing except utter dismay. Scheduled to load cubes for move to OK they were nearly 1 hour late and got lost. 2 guys in a pickup showed up and sat in the truck on their phones. I paid for 3 guys got 2 who wanted to argue what I reserved. At this point the "owner" told me they were leaving AND did. Called U Haul's # for hours until I got through and was told using their website was a courtesy for Movinghelp.com and promptly transferred me. I had to spend the rest of the day rescheduling loaders, hotels, freight co.

Movers contacted us 2 hours before the scheduled time and said they can't make it (some funny excuse that all cars of the three movers broke down), leaving us high and dry without help. Had to find local help at home depot as we had to move that day. MovingHelp had no intension to help us and just stated that they are not responsible for the movers. Now, almost two months later we still didn't get our money back. STAY AWAY.

Save yourself a headache. Purchased service from this company. They charged me in advance. I confirmed with the assigned movers. Day of the move they did not show up or answer calls or text. Customer support (HA, HA) does not recognize my account or that they booked the service even though they charged us for it and sent a confirmation number.
Find a reputable local mover and don't mess with this unorganized, unprofessional operation.

Todd Bishop

Movinghelp.com is nothing more than a middleman for a transaction process. The movers on this site are not screened, do not have to be insured, licensed, or have any type of background check performed. You get very sketchy people come and help you move, and often have no real moving skills at all. Movers will pressure you into giving them "5 stars" on the movinghelp.com review site, and will pressure you to submit review while they are still with you. Also, movinghelp does not guarantee anything between you and your movers. If something goes wrong and you are in disagreement with your movers, basically your screwed. Do yourself a favor and get real movers and skip guys who arrive to make quick cash, treat your stuff like garbage, and smell of weed.

Tried to schedule a move... got to the end of the process to enter credit card info. Did exactly what was required but the site said there was a mismatch of some kind and would not let me complete process. This is a card that I have used for 20 years with the same billing information. All they told me to do was check with my bank. Ridiculous when the problem is clearly with the website. It would at least help if it gave me a clue what it didn't like... but no. Tried 2 different cards with same results. Customer service was highly condescending and treated me like an idiot. I am a web-page designer and Software Engineer... I answered all what I knew would be their questions and their response was as though they did not EVEN read my email asking for help... NOT recommended. Process on-line is impossible.