MovingHelp

I used this service, and they used tnt moving inc. I hired two people for $170 for 2 hours. A guy and girl showed up that were slow as molasses and very unprofessional. It took them the entire two hours just to load the truck... even though it was a one bedroom apartment. Then I had to pay them another $250 to finish the job, and they bailed on me. When I contacted MovingHelp they refused to take responsibility and told me to contact tnt... which just happened to be the guy who moved me. It was his business. They worked like two high school kids who didn't want to work. They refused to give me my money back, even though they left without completing the job! What is that? I was left high and dry and ripped off. I had to hire two guys the next day from another storage place... who btw were EXCELLENT! I'm out $250 for two people that were probably just off the streets, and then another $260 for the ones that actually DID the job (which were not through MovingHelp). This was all on top of the quoted total of $170. I cannot say anything but RUN AWAY from this company!

I was charged for a service I DID NOT receive! They took my credit info then informed me no one could help... but they still took my money! I called the movers and Uhaul... but either act like they knew what was going on. I will follow up with another phone call, but based on the reviews I am not expecting much! DO NOT USE THIS COMPANY!

I had hire MOVING ON DEMAND through this moving help.com, first of all movers never showed up, left multiple messages and never received a reply. Hired movers to show up in morning by 11:36am i called moving help.com and they said i had to keep on waiting. I waited called again, they said they would try to find someone else but might be more money, i didn't have a choice i had ended my lease that day i had to be out. They placed me on hold for 42min never returned i finally hung up. I called again they finally said they refunded me, i haven't seen a refund yet. I just called 5 minutes ago to speak to a manager and they hung up on me. I am on the line right now as i am typing this message to speck to a manager.

I used this service to hire movers through Uhaul. "All my kids moving" had great reviews on this site and so I hired them... It was terrible! They never even showed up! I went to Yelp to see they had only 1 star reviews, nothing better than 1 star. Clearly Movinghelp.com filters reviews or creates their own. DO NOT TRUST MOVINGHELP.COM or Uhaul. When my movers did not show up they referred me to another "5 star moving company" that was TERRIBLE... If my stuff makes it to the final destination I will be shocked. They didn't wrap stuff at all. I had to send a payment to the movers moms checking account when they were done, because they said they miscalculated mileage. Very shady! Because the movers looked and acted a bit dangerous I just sent the money to the "mom" on- line and chalked it up as a very bad experience. Please DO NOT USE THIS SERVICE and stay away from UHAUL. Use PODS instead.

Call the helpers direct. I made a reservation, and within 5 minutes the helpers called me to tell me there was a conflict in scheduling. I thought that was great. Unfortunately they were unable to meet the scheduled time due to a prior reservation. I'm good and appreciated the call. Went to UHaul, and cancelled the help. Still good. I contacted MovingHelp and they informed me that my money they had charged me for the entire job would be held in "escrow" for 3 to 7 days before it would be refunded. Huh? 7 days to get a 260 charge that I made in a nanosecond? That's our policy! I am told. No supervisors to talk to either. They would take my number and have supervisor call me. Guess what? Nope, no calls. What a scam. I ended up calling the apartment complex and they found me a couple young men that I will just pay cash. NOOOOOOOO customer service here. Was required to give one star, would prefer to give zero stars.

First, I could not click the "I accept terms" on their site. Tried multiple times after reseting and other browsers. I clicked and nothing happened. So I could not book online.
Then I contacted their live chat for help, you are not allowed to call anyone.
Attempt one I waited for a response for 2.5 hours with none.
Called Ubox/Uhaul who connected me with them.
Waited on hold for 40 minutes.
They gave me a phone number, it was a fax machine (or modem)
Ran errands, came back tried to book again. Same problem can't click box.
They had me clear my cookies and various other things. Still could not click the stupid box.
THEN they gave me a phone number so I could call.
I sat on hold for 25 minutes here where they tell me repeatedly how easy it is to do this all online and that I will be charged an $9.95 non refundable "CONVENIENCE FEE" for booking on the phone. SO CONVENIENT SITTING ON HOLD FOREVER. I have given up and refuse to use them. Infuriating waste of a day.

Dont use this service! They have people using "moving businesses" and they arent actual businesses. They tell you they dont charge you until after the move, they charge you that day. Its all fraudulent behavior. They never showed up and every number listed was either out of service or not correct... and movinghelp.com doesnt have a customer service phone # they only respond via email. Well, I WANT TO SPEAK TO A PHYSICAL PERSON!

This company is terrible. I ordered a van through Uhaul and they contract with Moving Help. This is South Florida and every building will only allow contractors to do moves if they have some kind of moving insurance. MovingHelp KNOWS THIS but they contract with people who have NO INSURANCE! So you take the day off work, pay for a Uhaul, reserve elevator time with both buildings you're moving in and out of, and then someone shows up with no proof of insurance and the condo associations won't let them do the move. MH is completely aware of the fact that movers need insurance, but they don't care and won't help. Abigail in customer service could not have been less helpful or empathetic. I pity the people who work for these sleazy, scammy moving services companies. Thanks for adding tons of stress to an already extremely stressful time.

Exceptional job. Could not have asked for a better group of movers. Very nice, very professional, extremely hard working and efficient. Packed the Uboxes perfectly.

I would definitely use your own movers. Basically they way it is set up is movinghelp.com is a middle man for the moving companies in your area. They (through Uhaul) facilitate you scheduling and paying for your moving job. Once the movers complete the task money you have paid to uhaul will be released to the movers. Im sure it works fine in most instances but in my case I couldn't get ahold of my moving company. Uhaul is no help as the moving services are through movinghelp.com. Problem is there is no phone customer service through movinghelp.com (there is an email but no phone customer service). If I did it again I would have just paid for my own movers and not bothered with movinghelp.com.

Simple. Don't trust them to show. They won't even call or text you back. They work in tandem with U-Haul in what must be a variety of ways, and all unscrupulous.

The most unorganized business I've ever been a part of. Randomly hold pay for 3 days, the application they have us use is archaic, it could be in a museum.

This is a review for Mike and Diego at BEST COAST MOVING. I selected them via the U-Haul website under MovingHelp.com. I'm so glad I did! There was a mistake on U-Haul's end about when my movers would meet me in Los Angeles driven down from Oakland. Mike fixed the issue right away and was able to come the very next morning to unload the U-Haul truck. Both Mike and Diego effortlessly unloaded the 15' truck in under 2 hours. They placed everything exactly where I needed it following my direction. I highly recommend BEST COAST MOVING for all your moving needs!

Not sure what's going on with this site. I never got a chance to do anything with them. I set up moving help from a company but never heard from them for over a week. With the move date coming up soon I decided to cancel that job and am supposedly getting a refund but I haven't seen it yet. I tried setting up a new company to help me move but now when I'm in MovingHelp's cart nothing is working on their page. The Delete/Edit job buttons don't do anything and the Confirm Order button doesn't do anything. There's no errors or messages popping up anywhere. This is consistent between all the browsers I've tried and closing/opening a new page doesn't help. And I can't get hold of anyone for help. They only have a live chat option, with emails just for comments about the site and no phone option. I waited for an hour and a half to chat with someone on Monday before ending the session and then the next day waited on chat for over 10 hours without getting any contact whatsoever. No update about wait time or anything. As far as I can tell they don't actually have anyone working there, just a bank set up to collect people's money. Hoping very much I'll finally see my refund show up since I clearly won't ever be able to speak to anyone if it doesn't go through. This site is shameful.