MovingHelpReviews 390

We were moving out of state on Sunday, they were suppose to arrive at 10am did not show up and then we kept calling them and they did not answer until 12pm. They gave us the lame excuse that people were canceling due to rain. It rains everyday in Florida. We had confirmed this appointment on Thursday and at 2 pm Stephanie finally tells us that they will be canceling and maybe we can rebook for Tuesday! Unprofessional! Do not using Mighty movers Hudson, Florida from the movinghelp.com website. Their phone number is *******469 good luck getting a hold of them!

I hired movers on 4/26/19, they said they'd be there at 10:00 but never showed up. Someone called me two hours later but, by then I had already loaded the truck myself. I cancelled the job thru movinghelp.com and they did not issue my refund for $100 as they state they will on their site. This service is terrible and will never use then again. I will tell anyone that will listen NOT to call this service! After much research and time wasted submitting online requests for a refund and waiting for livechat (what a joke) I was able to locate a phone number. Feel free to call *******811 and ask for Customer Service.

How many terrible reviews will it take? I should have actually read reviews about MovingHelp rather than trying to find reviews on the "moving company" that I hired through this site. I thought I hired my moving help through Uhaul. It turns out that they redirect you to MovingHelp, which does not require the businesses it advertises to be licensed or even actual companies. I will not write the name of the company I hired, because I've already received angry text messages from him about my review that I posted on MovingHelp.com. However, I will say that our move was less than satisfactory. The two men who came were unprofessional and caused damage to not only our furniture, but the apartment we were leaving as well. We felt so uncomfortable with their service that we decided to unload the furniture at our new house ourselves and not risk any more damage. After I wrote my review and the owner contacted me, I reached out to MovingHelp. They told me that once the move is scheduled, its basically out of their hands. They are not responsible for any of the "companies" that are hired through their site. Any disputes are to be settled between me and the mover. The live chat person was extremely insensitive and spewed pre-written lines about how MovingHelp claims no responsibility. I'm appalled that Uhaul would partner with a company like this

I hired a moving company called "Simple Moving Solutions" in Tulsa Oklahoma through MovingHelp.com. They never showed up and each time I called them they kept saying they are on the way. Last time I called the company to check on their arrival the owner "Justin" got an attitude with me and stated that "they come when they can" and I was to move my own thing if I didn't like this. After more than 2 hours of our agreed time I contacted MovingHelp and they told me to "cancel" the service. Once I "canceled" the service I wasnt able to leave a review on this company. Support stated since I canceled the service I am not allow to leave a review. I told support that the reason I canceled the service because the company I hired never showed up and users have a right to know these sort of things before they make a decision.

I saw this company through U-Haul then i was planning to take a look so i can schedule someone helping me move. Then I went to there website, I wanted to ask some questions through Live Chat. Then there's this person named Brian answered, I asked my question but was very clear about his answer. I was typing my question then he ended my chat, then i reopen it, this Brian again answered, and then ended the chat as soon as he said 'how can i help you'. Third time i reopen the live chat, another person answered and provided enough information to me. I complained about the Brian action said 'he ened my chat twice while i was typing and i was typing as soon as i opened the chat', the person told me 'Of course, what's wrong with that?" Thank you for your customer service, for sure i won't use this company anyway!

This company is terrible. I ordered a van through Uhaul and they contract with Moving Help. This is South Florida and every building will only allow contractors to do moves if they have some kind of moving insurance. MovingHelp KNOWS THIS but they contract with people who have NO INSURANCE! So you take the day off work, pay for a Uhaul, reserve elevator time with both buildings you're moving in and out of, and then someone shows up with no proof of insurance and the condo associations won't let them do the move. MH is completely aware of the fact that movers need insurance, but they don't care and won't help. Abigail in customer service could not have been less helpful or empathetic. I pity the people who work for these sleazy, scammy moving services companies. Thanks for adding tons of stress to an already extremely stressful time.

I paid for two movers through MovingHelp.com website for services with "Professional Services". One mover showed up 30 minutes late and after unpacking. After the move was complete, I discovered multiple items were damaged. As the two movers were done and ready to leave, one of the men asked me to log into the website so I can log the job as completed and rate them. I felt pressured, uncomfortable and confused. He guided me to login to "rate us a 5 star so we can stay on top." Being that I was exhausted and wanted them to leave, I did go through the ratings as a 5 star as he requested and watching over me.

After discovering all of my damages, I contacted MovingHelp, letting them know what happened and that I wanted to change my rating for Professional Services. They told me that all ratings are final and they cannot do anything for my bully tactic from the movers.

MovingHelp is a middle-man and does not hold to or stand by the services and companies they promote on their website. MovingHelp does not care what happens to you and your move after the "deal" is done.

Do not use MovingHelp.com, they are a worthless!

I hired 4 people to pack/unpack and move my furniture. Only 2 showed up and assured me more help was coming. They seemed to know what they were doing. They damaged an armoire, left clothes and item strewn in every room. They didnot turn off water to washer and it flooded the 2nd floor ceiling, which my landlord is holding me responsible. I put in a claim with Moving help, but they have not called to discuss, all I've gotten is back and forth emails. Now I will have a second claim for them to ignore. Take a look at my pictures below.

I was charged for a service I DID NOT receive! They took my credit info then informed me no one could help... but they still took my money! I called the movers and Uhaul... but either act like they knew what was going on. I will follow up with another phone call, but based on the reviews I am not expecting much! DO NOT USE THIS COMPANY!

I ordered this service through UHaul's App. I recieved a phone call from the mover giving them details about the move the night before. Day of the move, Im at the UHaul site ready to pick up the truck. I called the number of the mover 4 times, no answer, sent a text, received a reply stating "can we reschedule?" ON THE DAY and AT THE TIME I'm supposed to get the truck and meet the helpers. No forewarning at all. Moving Help.com wasnt much help. I waited on hold for 20 minutes only to finally get a person that made some incoherent noise, then hung up on me. Tried their chat feature which wasnt much better but at least I got a promise to refund my deposit (we'll see if I get it). So... my recommendation would be to NOT use AW (All Weather) Movers under any circumstances, be cautious using Moving Help. Its very difficult to get help if you need it. The first UHaul rep I talked to was outright nasty, disavowing any knowledge of the relationship between UHaul and Moving Help. Second person I spoke with from UHaul was helpful with rescheduling. I used (held my nose) Moving Help to reschedule using a different mover. Fingers crossed. To have a problem with providing the help you contracted for is one thing, not calling to discuss it, giving no forewarning is absolutely unacceptable. Again, my recommendation is to not use AW (All Weather) Movers, Silver Spring, MD under any circumstances.