Good job guys! Now I have a gorgeous lounge in my living room. Would definitely recommend to my friends & family.
I'I was truly disappointed with my hire experience.
I arrived at the garage at 12.40 and tried to pick up my hire ute. The staff struggled to complete the hire as the ute had not been unlocked on their system and they were unable to release the key to me. After 30 minutes and a phone call to moveyourself.com.au, they were able to give me the keys. I then went to get the ute started but it wouldnt go. I then walked back to the garage and they called them again as you they neglected to remotely enable the vehicle.
Finally, I managed to leave with the ute, 45 minutes after I'd first entered the garage.
If that wasnt bad enough, I checked the refund of deposit in my bank to find there was not a full refund. I assume this is because they thought I did 156kms when in actual fact, I did 92.8 kms. When i entered the car, the previous hire had 63.5 kms and as part of the remote enabling, I suspect they have added the two together.
The whole experience was been poor. Even the independent garage staff said moveyourself were a totally disorganised company.
Tried to resolve the complaint with a guy called Xavier Bontemps at moveyourself.com.au. It was the worst customer service I've received in years. He asked ME to call HIM to discuss it! He couldnt have been less interested if he'd tried.
Avoid, avoid, avoid.
All pretty easy. Just a few hold ups at the 7 eleven with them helping other customers. Overall the experience to hire a trailer is pretty simple
I tried to book a trailer but this site is so confusing that I couldnt do it. I ended up booking at trailerrentals.com.au..
No problems, very happy. A straightforward trailer hire, and we upgraded to a larger one, which was no problem.
Fantastic service.
Simple and flexible to use
Would recommend to others needing a trailer for a reasonable price
Good trailer
Good access
Good service
I would use this company again. I found it easy to navigate the website and the costs we're competitive.
The only issue was the machine location as it is a moneygram machine no signage for move yourself had to ask attendant but was only issue.
Easy to book online and pick up plus you get a saving for booking online Pick up was easy and return
The trailer was in good condition. The entire hire experience was easy
Waiting in service station for about 40mins as the computer was out of service and when tried to call the number I was hung up on.
Faultless. Trailer towed very well.
Will Hire Again
Total experience quite good but the older person not familiar with screen purchase can find anxious.
I made an order online but was mistake about the date, called support and they resolved issue for me, thanks.
Easy to order and pay. I use them every time I need a trailer.
Great trailers, great web site to book, has an emergency number to ring.
Easy online booking system, really easy to use.
Really happy with service
Quick and easy experience, good rate, handy equipment.
Overview
Move Yourself has a rating of 3.9 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Move Yourself most frequently mention and book online. Move Yourself ranks 9th among Moving Service sites.
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- Cavan, SA, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members