Move Yourself

When you install new software and mess up the trailer locations with another site is not the hirer's fault and to be spoken to the way we were and made to wait over 1.5 hours at site to hire item was a disgrace and then to pay full price no discount no apology nothing. Happy to say other companies will be getting my future business. Thank you

It was an easy process to book and pick up the trailer although feedback worth considering would be to allow an extra 10-15 minutes per booking so the service station staff can have the connectors and shackles ready to go.

Customers lose the 10 minutes setting the trailer up and with a 4 hour booking every minute counts

Very easy to make booking online... picking up and returning trailer was very easy at kiosk... very happy with trailer which was in good condition and clean... only negative point with trailer was the slippery ramp... was dangerous and needs to have some sort of anti slip material put on it

The attendant at Shell was unhelpful and instead of explaining what need to be done, she rudely exclaimed that I had to login to collect the trailer at the side. Then when my husband went to collect the trailer connection she was rude to him too.

The socket on the trailer was damaged and I had to do a ad hoc repair. The service starion guy was v sympathetic and helpful and the call centre took charge of the problem when I reported the problem the next day but I still spent a couple of hours rewiring the trailer at midnight.

Hired furniture trailer. It was big and spacious and perfect for our move. Good time have minimal interaction with service reps. And there were plenty of locations to choose from (Melbourne)Would hire again.

Hiring was easy over the internet and so cheap!
Picked up trailer from petrol station with no worries and the service attendant even gave me extra bits that I needed like the d-shackle and plugs:)
Thanks again

1. Easy/simple online booking;
2. Convenient locations for pickup and return;
3. Thoughtful idea of providing Installation video for first time user on booking page;

Super easy to hire and use. It was affordable and there were no hassles during the hiring. We got back a little bit late and it didn't just automatically charge us for being 15 minutes late. The ramp was also very helpful for getting heavy items on and off

Fast, friendly, very helpful service by staff and the trailer bay is easy to access for hitch up or drop off. Leads and shackles are provided by staff too. All up, great success

Hi and good morning, all in all my experience with your company was a not to stressful process, however when you book online you fill out all your information then you get to the pick up site you scan your licence then you have to fill it all out again what is the scanner for just looks important but does nothing? Thanks and regards Dave

I made a mistake with my license number the person on the phone talked me through the problem and stayed on the phone till it was all clear much appreciated thanks

Easy and exactly what was described. Trailer handbrake lever was missing, only thing wrong with the whole experience

Positive apart from the age of the float could do with more regular maintenance that's my opinion the side door needed to be tied shut

Good process, booked online, picked up from 7-11, easy system. Bit expensive for a cheap 6x4 trailer. Did the job but I would probably use more often if it were better value for money.

An efficient and easy process picking up and returning the trailer. Trailer was in excellent working condition. Highly recommended! Happy to use again!

Simple to book online, making it quick to finalise in shop. Had one small problem connecting and the servo guy came out and helped me fix it.

Wold recommend to all my friends and family. From pickup to delivery at my new address the service has been a premium and very professional. Thank you