MotoSport

So after making my payment on PayPal. (Waiting for my new debit card in the mail.) They didn't think they should add my email account linked to PayPal to keep track of payment. They also will not reach out to you letting you know it payment processed or failed. I received a email saying items are taking longer due to back order. Not know which items are on back order called them to only find out my card declined (which was closed due to fraud) they sent me a invoice for paypal. And than tell me they don't see my payment. Finally they find it. So now my parts are 2 days behind. Employees here are terrible, don't care about the customer. Better off buying one part from deal. And just cut out the middle man.

Used website to order petcock. Turned out what was recommended was wrong. Customer service blamed me although other parts for the same bike were correct. Had to pay to return them they refunded only 80% of purchase cost. I regret buying from them and will find someone else.

I've gotten the wrong items and they treated me as if it were my fault or that I was wrong. Three separate times I've ordered something that said was in stock only to find out several weeks later that it was back ordered and they would let me know when it shipped. I can get anything the have from eBay within three days so being that I race every weekend I need these parts asap. At one point they shipped me something and it had been so long my credit card rejected it and they asked me to re pay for it. If you need what you are trying to purchase from them I would shop elsewhere.

Bait and switch. Ordered a specific set of tires and was sent a similar (but different pair). I tried to reach out after I saw the receipt but was told they were already "in processing for shipping." They thought it was better to send them out and have me pay to send them back. I was even willing to keep the tires if they at least worked with me on the set I wanted and was told the "deal I already got should be good enough."

For a site that purports to support Veteran groups...they just cost this outreach program a big chunk of its quarterly budget for no real reason. Never again.

I have placed several orders with Motosport selecting overnight shipping option making sure all items were in stock. Each time I have not received my order overnight. I spoke with Hannah a customer service rep and she was rude and very unhelpful.

I ordered a combo brake/clutch lever, and only received the brake lever. They argued that the price was for only one lever, even though it was twice the price of the two separate levers. I had to reorder a clutch lever separately and I've been fighting for a month to get refunded the missing one in the first order.
Really bad customer service, avoid

Purchased tires for my 1976 CB750 a few years back and had them shipped to my mechanic for installation. Getting the bike ready for the season and noticed some cracking in the front tire. I was able to locate the date code marked as 02/12. These tires were already over 13 years and sold as NEW. Granted I didn't pick it up nor did my installer. When I contacted Moto, they said they don't check date codes and you get what you get. It is common for them to sell old tires.

I cancelled my order because a week after I placed the order it still said they are waiting on inventory to process my order. Why let me place the order if they do not have the inventory? Motosports emailed saying they value my opinion but yet they denied my review for their website. I did not know it was ok to only publish good reviews?

I tried on boots at a couple of local shops. I ordered them from Moto Sport and they didn't fit like the ones at the store. When I called they were nice and said to return them no problem. I waited a month and didn't get the credit. I called and they said they would only give store credit. I didn't see spending 320.00 any time soon and asked to refund my card. They flat said no I would have to spend the money to get it back. Rocky Mountain ATV is the way to go. Don't get ripped, avoid Moto Sport at all costs.

I was searching thru the plethora of places to order wheel spacers for my yz 250. The ONLY reason I chose Motosports.com is because their estimated delivery date was 2 days away from purchase date whereas all others were 4 days out. I ordered the more expensive part ONLY because i needed them. As 8/7 comes around they still haven't shipped. I emailed customer support and two days later, nothing. I finally had to order from RMATV and pay for overnight shipping because Motosport finally gave me a tracking update for over a week away. So instead of 2 day shipping, it was 9 day shipping. LIARS! I understand things happen and the 2 day shipping was an ETA but this is a straight up lie and false ad. I paid $8 for shipping and now have to pay another $8 to return not to mention the $32 overnight fee from a more reputable company. Motorsport will never earn my money and it seems like this is the case with most customers.

Every order i placed with motosport got screwed up, from inaccurate availability, to incomplete orders, to orders missing hardware & items. Customer support never once responded back to me about any of these issues, and moderated every review i left for products i received that were miss-shipped, missing entirely, or inaccurately listed as compatible for my bike. I strongly urge potential customers to look elsewhere for their motorcycle needs

I will not order items from MotoSport company again, as the company only keeps positive reviews, and took down twice my review of their team's negligence with my small order.

Instead I will post on Google Forums and other locations, as MotoSport deleted the review. This is dishonest. Even Amazon allows customers to leave honest reviews when their shipments do not arrive.

Motosport did not mail the item, nor respond
Your company at MotoSport never delivered this pair of gloves to me. I ordered it on May 4,2023. Followed up several times. No one from your customer service responded, even after my May 22,2023 email. I will likely not order from you again. What horrible customer service. As of May 26,2023, the item is "lost in transit" but only did I contact and post the review did they bother to review the order.

Three-weeks and no delivery. If this is happening to me, I'm sure other customers with more expensive items and orders can only imagine the negligence.

I have been a Motosports customer for going on 3 years. We have a competitive Mid East Hare Scramble race team in 3 divisions that we are legitimate contenders for wins every race week. Motosports is a integral part of my being able to keep my grandkid's bikes competitive. Louie Louchart "Louchart Family Racing"

I have spent thousands across multiple orders with motosport. Everything always arrives just the way it should be. Had I ordered the wrong part they would send me the right one with fast shipping. If I've ever had an issue with a part they're happy to swap out or send out a new one. I've never gotten better customer service elsewhere and they will continue to have my business as well as those I recommend to them.

This company does everything exceptionally well. Great selection of products, great prices, great shipping - all the good core elements. PLUS, any time I have a question or concern and speak with a representative, I have a great experience. They are polite, friendly, helpful and understanding. They always go the extra mile (or extra lap ;) to help me get a resolution. I'm now a satisfied and dedicated customer. Great job at Motosport.

Easy navigating website, great product selection with competitive pricing, as well as free shipping at a low purchase limit. I have made several purchases from there over 8 years and always receive product quickly and never had to return anything.

First couple of transactions were relatively smooth, but when I ordered a gasket during the holiday season they used such a ghetto off-brand delivery service that it's a week overdue. I contacted them today and told them that the only way they'll keep my business is if they overnight me the part. Their barely literate chat agent kept regurgitating the company line, which is that they won't send out a replacement unless it's officially lost for a certain amount of time. So - not only are they crap on the shipping front, they don't really give a toss about keeping customers. I will not be using them again, and I strongly recommend you all stay away. Let's send a message that unless they step up their delivery system, we will not be buying from them.

Get a e mail from them order now delivered before christmas.check the site. Ordered three items. Youth goggles and two pair of gloves.all in stock. Couple hours later received the email your items are ready to ship. Great.two days later the day they are supposed to be delivered I get another email saying your order has shipped scheduled to arrive on December 28th what a rip off. My poor grandchildren. They should eat them for false advertisements I'll never buy from them again.

Order a ton of parts for my sons YZ 125. Said free 2 day shipping on all orders over $79. So i ordered a new top end, chain and sprockets, and plastic kit. All relatively normal things any decent shop would have on hand and it said they had them when i ordered. No after the order they sent a Chain and (1) sprocket (took a week). And then no expected delivery date for other parts because it has a WAITING ON INVENTORY tag on them. Tried to Email no answer. Tried to Call no help. I WOULD STAY AWAY FROM THIS SITE AT ALL COST. You would be better off ordering on amazon.