MotorcycleCloseouts has a rating of 4.8 stars from 6,677 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
I saw the prices and thought there was no way this wasn't some sort of scam but my order arrived within a week and everything looks great, going to be a great Christmas!
I was surprised by the deals on this website. Definitely my go to now when I need new gear. Shipping was relatively quick and good customer service ensuring that I received my order.
Ordering was smooth and painless.
Shipment was prompt, though delivery was delayed. (Through no fault of the seller!)
Would absolutely buy from again!
All of my gear came at a timely manner and it is incredible quality. They changed the address for me too, excellent customer service. So excited to ride!
Site was great to navigate. Husband told me to check it out because he's been a customer for years. Got a new helmet and riding boots. Everything true to size and looking forward to using them!
I returned pants that had seams opening up. They were never worn and had all tags in tact. After a lot of hassle they eventually sent me a shipping label for the return. By the way the shipping was supper slow so now I had to buy pants locally for my trip. Weeks later they send me repaired pants back, I was supposed to be credited my money back. We never discussed anything else and now many weeks later they send me pants and won't send me a shipping label so I can return the unopened box. Completely unprofessional and childish responses from them.
Horrible customer service. Bought a helmet that didn't fit and had to pay $30 to ship back. Instead of refund they lured me into getting store credit so I wouldn't lose more money. Then I bought another helmet which came with the visor broken out of the box. Customer service took almost a week to respond and wanted to send me parts so I could fix the helmet myself. Ridiculous. And shipping was very slow.
LS2 Stream helmet fits perfect. Comfy, light weight. Passes DOT and meets ECE standards. Shipped fast. VERY HAPPY with this helmet and MC Closeouts. 250,000 miles under my belt since 1991. Presently riding modded Yamaha V-Star 950.
Do not request a refund or a size change, or else they will take back your returned item and completely ghost you! Buyer bewere it is a complete SCAM website
I was a little skeptical at first when I visited the website but took a shot and ordered a few jerseys. They arrived very quick and I was please with the quality.
I have received the products in a perfect condition, and they exceeded my expectations. I would definitely shop at here again.
I ordered a helmet at an exceptional price. Shipping was fast and received my order within 2 or 3 days. Very happy
Ordered Troy Lee Evel Knevel Jersey and gloves first, then ordered the matching helmet. Both shipments arrived very quickly and as described. Will definitely order again without hesitation.
This is the most unprofessional online store ever. I've been riding for 21 years and bought thousand of dollars in motorcycle gear and I never had such a bad experience. I ordered an AGV helmet size L. All my helmets are L including 2 AGV I had in the past. This particular model fits small so the L wont fit me. I contacted the customer service to exchange for an XL but they say it's out of stock for the next 5 weeks, so I asked for refund and they said for refund they charge 10% fee. I tried to explain that I just wanted the right size and they could not provide me, they didn't care either I wait 5 weeks or loose 10%. Do yourself a favor and buy from better stores such as Revzilla and Motorcycle Superstore
I ordered sport riding boots online. Nice looking boots and they fit ok, wish I had of bought 1 size smaller. They are comfortable and were a great price.
I needed to exchange a size down, they were easy to work with, the website did a credit for my new size. Delivery was quick, great shirt, great price.
I accidentally ordered the wrong part for my helmet. I emailed them and explained my mistake and they corrected my order with no problems.
I will definitely be ordering from MotorcycleCloseouts.com again.
Its what I ordered. With fast shipping. Will definitely order again soon
Ordered a bag for my Harley. It never came, then they said they had another one that would work. I didn't want that one so I complained to Pay pal. They sided in my favor and the company bounced the check to Pay pal.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!
Our return and refund policies have always been very clear on our website, and exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all.