MotoCMS

I am profoundly impressed by the customer service and how they called me less than 20 seconds after entering my phone number even if a small network problem hindered us from hearing each other correctly, they quickly offered to continue through the chat and correctly addressed all of my concerns.
As for the product, It is beautiful, fast and suits all of my eCommerce needs.
I am still in the trial period but I am already convinced it would be a good investment.

Purchased template a couple of days ago and tried getting it to work on a local VM but was unable to get it working. Always file/folder permissions problems ( even though permissions were set correctly). Moved it to 'live' server as instructed by support, but ran into some problems during installation ( initially sql related). Reached out to support again and they were able to help get it working rather quickly. I am now working with the template, learning the ins and outs of it. Hoping all goes well from here on out.

WOW is the first word that comes to mind.
My hosting provider completed an upgrade without telling me and Moto CMS came to the rescue to resolve the issue.
They upgraded my php version and completed other needed tasks to get me back up and running within an hour of me submitting my ticket.

They were so quick and kind when working on my issue.
These folks are world class!

They did not install a page block that was promised about 4 months after go-live. After the installation, we crashed. Their "fix" was to change our URLs and got rid of our SEO optimization. The change also made the website unstable with long load times. Multiple back and forth every time they would blame our hosting company. We would go back and they would show proof it was not on their side. The site crashed again in April and we were forced to move and redo our complete website with all content lost. Do NOT recommend this solution at all.

I am very impressed with the level of service that I received today (and, very grateful) to John Novac at MotoCMS, and his team. They got two of my websites back online within a couple of hours. They were offline because my hosting service provider upgraded their server and only PHP 5.6 and 7 were supported. They did everything from behind the scenes while I was at work. For my customer, I looked like a hero! After they finished the work, their email to me was detailed. John even provided screenshots of the upgrade and versions. Going forward, I am going to be recommending MotoCMS as the place to go for web products. This put them in a "golden status" in my mind. I will buy their products from now on. They support you long term. Thank you, John and Team. That's all for now. Al Chiang, Santa Clara, Ca

MotoCMS' online documentation is pretty sparse -- but they more than make up for that with their skilled chat agents. They've helped me several times with installation details, disabling a sticky header etc. And their interface makes it simple to get a good looking site up and running quickly. After building sites with WordPress and SquareSpace, I'm enjoying MotoCMS.

Excellent customer service. Very helpful and informative with questions or problems. They help to make things easy and understandably.

He / She is such a great guy! Please keep him / her in your team forever! H has fixed my Moto CMS template problem without a hussle! Thank you very much again!

I had an issue where links on my site were not working and MotoCMS support staff fixed the issue in absolutely no time! Also, I would like to say that I am excited to work with MotoCMS page builder which provides the best user experience. So easy so cool!

The agent that worked with me (Jay), was very helpful months after I made the purchase of a template, very knowledgable and was able to solve all my technical problems thru live chat.

Great value.

I love Moto CMS. Thank you to all the techs who assisted via chat and all the help they provided answering all my questions. This is a top notch company.

Really helpful and fast! Right on the problem and with a very pleasant attitude. Top level support! I am sure that I will use your services for a long time.

It was really amazing one year of experience with MotoCMS, the best support i even seen, answer in a minute all time of the day and know well what they are doing, thank you all for your help.
Thank you Tim Ross, Sam Clayton, Nick Bergman and Ron Coleman
Wish you all the best

All questions answered and explained... fantastic service!
Even sent a screenshot to help! Very quick and professional!

I had a great experience using help from Sam. My installation problems of landing page were solved in fast and correct way!

I needed some help with the installation and Colin was amazing. I would recommend Moto CMS to anyone. Great service, Great Template A+++

I used chat support for 3 times within 2 hours and they always helped very quickly and easy with screenshots and descriptions every dummy user can understand;-)

As a novice, Sam was patient in helping me through password reset and dashboard issues. You the man. SAM!

As usual, I stick with MotoCMS because of the super fast and helpful online chat support. All my questions are answered quickly, and unique alternatives I hadn't thought of usually come up. It's what customer service should be.

I am amazed with the level of professionalism and knowledge provided by the Tech Support at MotoCMS. They are always willing to help me out.

I would like to express my gratitude to the persons in charge, particularly to Thorvald who is one of the technical support team members, for their patience, understanding and satisfactory explanations.
Thanks guys working over there...

I was chatting for about an hour, the help was UNSURPASSED! The BEST I have EVER dealt with in the Web Development World. The Customer Service was PERFECT. Every tough question was answered and ALL my problems were SOLVED! I am SO HAPPY with MotoCMS. I will be a customer for LIFE so long as everything remains the same! WOW, WOW, WOW! Thank you!

Best,
Jeremy Dunn
Call of Duty

Um plataforma bem intuitiva e de fácil entendimento, estava sem ideia de como eu faria um site para eventos até porque a agente de eventos possui vários serviços, como o cliente abrange todo esse nicho tive que recorrer ao site para ter outra visão, gostei muito. Parabéns pelo trabalho.