Motocms lets you design and edit a template with their software and when you are done you can buy the edited template. After you purchase the template they send a link for you to download it. The problem is after you download the template and install it on your wesite, it is the unedited template! After you have paid them your username and password quit working and all the customer sevice emails and tickets go ignored. When you try to write a review on your experience it goes to the moderators who ignore it and it never gets posted! All the phone numbers for their so called customer service are for pre-purchase only and will not get you anywhere! I spent almost 2 weeks editing the template that i never recieved and have been scammed out of my money.
Sam had provided the solution very quickly and also explained each step very patiently.
Thank you so much Sam :). Hope everyone are as good as you in explaining
Thank you for your feedback. Sam will be happy to hear your kind words.
Very friendly and willing, He advised me with everything I needed and even more.My English is not the best, but he could understand everything I asked. Excellent attention and cordiality.
Thank you for your feedback. We are ready to help all our customers with any level of English knowledge.
Anything in MotoCMS is very very good, really fastest cms, best drag and drop features ever i see, best customer service ever, and of course affordable price, but some features missing in Moto CMS, and i hope added Major features very soon
Thank you. We always improve our products and add new features to our templates.
MotoCMS is easy to use and the support is excellent. It is great that we can access the administrator portal from anywhere, it makes really easy to keep things up-to-date.
Thank you for your feedback. We are happy that you find our product convenient as our developers work hard to make it easy in usage.
Late nights, early mornings... these guys have you covered. I can't imagine myself going back to wix or other platforms.
Thank you for your feedback. We work 24/7 to help our customers whenever they need it.
I had a great experience using help from Sam. My installation problems of landing page were solved in fast and correct way!
Sam was happy to help. You can always contact us if you have any other questions.
Extremely, quick, helpful and professional!
I was having a serious problem that I couldn't succeed to fix form several time! It was a pleasure, thank you very very much!
We appreciate your feedback. Our support team was happy to help you with this error.
I recived all the information that i need. Really good support. They was really fast o answer all my questions. Thanks for their value help.
We appreciate your feedback. We do our best to provide fast support to our customers
I had an error while saving changes and i have received a great support from moto cms, solved the problem quickly.
Thank you again!
We are grateful for your feedback. We do our best to help our customer with any question that they have.
As long as i have help from trusty experts of moto cms support team, i'm not afraid to create my own website. Thank you all.
Excellent customer service. Very helpful and informative with questions or problems. They help to make things easy and understandably.
Thank you for your feedback. We do our best to help our customers with any questions they have.
As a novice, Sam was patient in helping me through password reset and dashboard issues. You the man. SAM!
Sam is happy to hear such kind words. Thank you for your positive feedback.
Hello,
They are awesome!
They answer to solve for my questions quickly and exactly.
I like it.
Thank you.
Was able to communicate my issues through email and get them resolved, that's good service and communication!
All questions answered and explained... fantastic service!
Even sent a screenshot to help! Very quick and professional!
Your feedback is appreciated. Our team is ready to go above and beyond to help our customers.
I am amazed with the level of professionalism and knowledge provided by the Tech Support at MotoCMS. They are always willing to help me out.
We are grateful for your feedback and we here to help you anytime.
Excellent service, and fast response to question at any time. All templates are very professional and good looking, also easy to manage
We appreciate your feedback. Our developers team do their best to release new templates every day, so all our customers can find a needed template.
I am very pleased and amazed at the speed of response to any of my requests.
Great customer service equals great product!
You guys are the best! Your response have been always on time and to the oint with any issue that I may has had.
Keep up the exellent work!
Thank you. We are always working on improving our customer service.
Overview
MotoCMS has a rating of 3.3 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotoCMS most frequently mention and customer service. MotoCMS ranks 4th among Website Builder sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Unfortunately we do not provide chat and phone support as technical issues require some time to be resolved. Usually our support team provides you with changes from your demo account manually by e-mail or using our ticket system. We will be more than happy to transfer your demo changes if you provide us with your contact information, link to your demo template and hosting control panel login and password where you website is stored. You may e-mail this information over to nick.bergman@motocms.com or by submitting a ticket at http://support.cms-guide.com/hc/en-us/requests/new.