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From the business
Since 2016, our mission has been to design jewelry that is as powerful and meaningful as the ones who wear it.
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our p...
Moon Magic Reviews Summary
Moon Magic has a rating of 4.2 stars from 703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 6th among Custom Jewelry sites.
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I love love love my most recent and past purchases with Moon Magic. I keep having to order more as my family and friend keep wanting mine. There is so much variety I can't possibly buy all I want to buy, but I am going to try. Great customer service too with that one return I had. Smooth, seamless, kind and efficient and fast service. Thank you!
Ordered a ring and two necklaces from this website and I must say I am impressed! Fast response from their team and fast delivery too!
Already told all my friends about them! <3
Hello Sam,
Thanks for leaving us such a wonderful review. We are very happy that you love your necklaces!
All the best,
Moon Magic
I couldn't be happier with their service. They helped me choose my mother's ring and she absolutely loved it. My emails were answered in a timely manner and the package was delivered on time.
Hello Mery,
We are glad to hear that you are happy with our services. Thank you very much for your recommendation and your feedback.
Kind regards,
Moon Magic
I have purchased 2 rings & 2 earrings from Moon Magic so far and I simply love my pieces! The quality is super and I am really happy with the help I received from their CS as I was not sure about the ring size. Will definitely order more in the future as I trust them and I get a quality which I expect and pay for!
Hello Emma,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Moon Magic! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Best regards,
Moon Magic
Very easy to order. The service was excellent. Jewelry was exactly as expected and it came in a beautiful box.
Hello Marlene,
We are happy that you enjoyed your experience. Thank you very much for your recommendation and your feedback.
All the best,
Moon Magic
I returned the two rings I bought and they claimed they only received one so withheld $55. I researched them online and found they have done this to other customers. Don't buy anything from them!
Hello Amy,
Thank you very much for sharing your experience. We are sorry but we can only confirm what arrived at our warehouse. These cases are very rare, and very often customers find the other item at their home. We are very sorry about your experience and for any inconvenience.
Best regards,
Moon Magic
All products are rated very highly on their website but it's hard to find reviews outside of theirs until I hit the Better Business Bureau website
JUST A WARNING: ALL SIGNS POINT TO A DISHONEST BUSINESS WITH INFERIOR PRODUCT.
Hello Donna,
As a company, we appreciate all the feedback that we receive from our customers, whether it's good or bad. We truly take all feedback into consideration and do our very best to make our customers overall Moon Magic experience better.
All our reviews on our website are real as well as the ones from the other websites. We are doing our best to satisfy every customer. Thank you for understanding.
All the best,
Moon Magic
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jazmine,
Thank you very much for your kind review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
All the best,
Moon Magic