On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Since 2016, our mission has been to design jewelry that is as powerful and meaningful as the ones who wear it.
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our p...
Moon Magic Reviews Summary
Moon Magic has a rating of 4.2 stars from 703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 6th among Custom Jewelry sites.
Instant Feedback
We monitor reviews for authenticity
Over the moon with this brand. Each one of the pieces I ordered are so much beautiful in person. The quality is worth it too! I got 2 Orion rings and a Moonstone Shamrock ring and it's safe to say they became my everyday rings!
I love my ring so much! Color is absolutely gorgeous and perfect! Thank you!
Hello Raven,
Thank you so much for your kind words! We're thrilled to hear that you love your ring and that the color is perfect for you. We appreciate your support!
Kind regards,
Moon Magic
I'm always stunned with the beauty of their rings. We have 2 full sets. They are so helpful with any questions you might have. They ship in beautiful packaging, providing adorable boxes and cleaning instructions.
Hello Karissa,
Thank you for your amazing review! We're so happy to hear you're enjoying your rings and full sets. It’s great to know that our customer service and packaging have made a positive impression. We truly appreciate your support and look forward to continuing to serve you!
Kind regards,
Moon Magic
Moon Magic has truly become my go-to for crystal jewelry. Not only are their pieces stunningly beautiful, but they also carry a powerful energy that I can feel every time I wear them. I use their crystals and jewelry to spiritually protect myself and to channel the frequency of each stone, and the quality is unmatched. I get compliments on my pieces all the time, and I wouldn't buy my crystal jewelry from anywhere else. I'm so grateful for the day I discovered Moon Magic
Hello Alicia,
Thank you so much for your kind words! We’re thrilled to hear that our jewelry has made such a positive impact for you. It’s wonderful that you can feel the energy of each piece and use it for spiritual protection. Your support means the world to us, and we're so grateful to have you as a part of the Moon Magic family!
Kind regards,
Moon Magic
English
I bought two identical rings from Moon Magic and I am very happy with the delivery. Everything went smoothly, shipping and customs fees were completely covered by Moon Magic, which was a pleasant surprise. The rings are beautiful to look at, lightweight - I can hardly feel them on my hand - and they look very high quality. I believe they will last with me for a long time! And it's definitely not my last purchase at Moon Magic, they have really beautiful things that fit my magical style.
Czech
Koupila jsem si dva stejné prsteny od značky Moon Magic a jsem velice spokojená s doručením zboží. Vše proběhlo bez komplikací, poštovné i celní poplatky hradila kompletně firma Moon Magic, což mě mile překvapilo. Prsteny jsou krásné na pohled, lehké - na ruce je skoro necítím - a vypadají velmi kvalitně. Věřím, že se mnou vydrží dlouho! A určitě to není poslední nákup na Moon Magic, mají opravdu krásné věci, které sedí mému magickému stylu.
Hello Nela,
Thank you so much for your wonderful review! We're thrilled to hear you're happy with your rings and that everything went smoothly with your order. We're excited to be part of your magical style, and we can't wait to welcome you back for your next purchase!
Kind regards,
Moon Magic
I've just received my Quartz ring in just under 2 weeks after ordering from Hong Kong. It is absolutely beautiful, I love it and it came in a really pretty box. I am about to place another order.
Hello Kaman,
Thank you so much for your wonderful feedback! We're thrilled you love your Quartz ring and that it arrived beautifully packaged. We can't wait for your next order!
Kind regards,
Moon Magic
My boyfriend chose moon magic to order from out of all the options because of how amazing their jewelry is! The ring is perfect! Doesn't tarnish, not bendable, not lose, and it's gorgeous! Since we are long distance and he couldn't actually give me the ring himself, they made it look perfect and special so when I opened it, it was almost as if he had wrapped it up for me. The cutest little ring box to hold it in too!
Hello Giana,
We’re so glad to hear that your boyfriend chose Moon Magic for such a special gift! It’s wonderful to know that the ring is everything you hoped for and more – we take great pride in the quality and attention to detail. We’re also thrilled that we could help make the experience feel personal, even from a distance. Thank you for sharing your heartwarming story, and we hope your ring continues to bring you joy!
Kind regards,
Moon Magic
The Raw Crystal Ring – Flow Black Obsidian is absolutely stunning, even more so in person! I discovered this website while scrolling through Facebook and was immediately drawn to their beautiful collection. Each piece carries a deep, meaningful sentiment, making it truly special. I was lucky enough to receive this ring as a Valentine's Day gift, and I'm completely obsessed! The craftsmanship is incredible, and I can't wait to add more pieces to my collection.
Hello Katie,
Thank you so much for sharing your wonderful feedback! We’re so happy to hear that you love the Raw Crystal Ring – Flow Black Obsidian, and it’s even more meaningful as a Valentine’s Day gift. We truly appreciate your kind words about our collection and craftsmanship, and we can’t wait to help you add more beautiful pieces to your collection in the future!
Kind regards,
Moon Magic
The birthday necklaces make a beautiful gift, and the packaging is perfect. I had a question about shipping, and customer service replied right away. My experience with Moon Magic has been very positive.
Hello Sara,
Thank you for your wonderful review! We’re so happy to hear that the birthday necklace made a beautiful gift and that our packaging met your expectations. It’s also great to know that our customer service was able to assist you promptly. We’re thrilled your experience with Moon Magic has been positive, and we look forward to serving you again!
Kind regards,
Moon Magic
We ordered a ring for my girlfriend and it turned out to be too big for her, then we were able to send it in and exchange it for a smaller size. Now the ring was too small for her. Again we were advised and we were able to order a third ring and now it fit perfectly. All this process from Spain and with the help of Bernadeta. I never write comments about a company's service but MoonMagic's customer service is so outstanding that I had no choice but to do it. Highly recommended. And the rings are awesome!
Hello Daniel,
Thank you so much for sharing your experience! We're so glad to hear that Bernadeta was able to assist you through the exchange process and that the perfect ring was found. We truly appreciate your kind words about our customer service, and it means a lot that you took the time to share your feedback. We're thrilled you're happy with the rings and that they were worth the wait! We hope to serve you again in the future.
Kind regards,
Moon Magic
I have 7 Moon Magic jewelry pieces now, and I don't intend on stopping my collection! The jewelry is such high quality at a great price point that doesn't break the bank, but at the same time isn't cheap jewelry. Also love the different gemstones and the breakdown of their meanings. I tend to buy my pieces based on what benefit they will bring when I wear them. Love my moonstone pieces to enhance my intuition! I get so many compliments on my jewelry. Definitely a repeat customer
Hello Chelsea,
Thank you so much for your amazing review! We’re thrilled to hear that you’re enjoying your Moon Magic collection and the quality of our jewelry. It’s wonderful that the gemstones are helping you in such meaningful ways, and we’re honored to be part of your journey. We can’t wait to see you continue adding to your collection and are so grateful for your continued support!
Kind regards,
Moon Magic
I'm really happy with my new ring featuring a black obsidian stone. It's elegant, sleek, and comfortable to wear. The design is simple but stylish, and the stone looks beautiful. Highly recommend!
Hello Veronika,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your new black obsidian ring. It sounds like the perfect combination of elegance and comfort! We truly appreciate your recommendation!
Kind regards,
Moon Magic
I love my jewelry from Moon Magic! This would be my 4th time purchasing something from them. I give 4 stars because the times i have bought something i've noticed over time it does tarnish especially when you get them wet, it DOESNT leave my skin green but the color does fade and ends up looking rusty if you don't take care of it. Now that i am aware of that i plan on taking care of this ring i recently bought because it's so beautiful! I would hate to see it tarnish so quickly. I would recommend this store to anyone, all the pieces are super beautiful
Hello Elizabeth,
Thank you for your thoughtful review and for being a loyal customer! We’re so glad you love your jewelry from Moon Magic. We completely understand your concern about tarnishing, and we appreciate your feedback. To keep your pieces looking their best, we recommend avoiding exposure to water, lotions, or perfumes, as this can help maintain their shine longer. We’re thrilled that you’re taking extra care with your new ring, and we hope it continues to bring you joy! Thank you for recommending us—we’re looking forward to your next purchase!
Kind regards,
Moon Magic
I bought the Flow Black Obsidian Ring set and I must say, this jewelry is so beautiful in every way! The packaging, the self care tips, the gorgeous inlays and designs of the jewelry really speak something powerful to the brand. I use mine as my wedding ring set and I've gotten so many compliments on them! Definitely try Moon Magic out. Looking forward to my next purchase!
Hello Courtney,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re loving your Flow Black Obsidian Ring set and that it’s become such a special part of your wedding set. It’s amazing to know that the packaging, designs, and care tips have made such an impact. Your compliments mean a lot to us, and we can’t wait to have you back for your next purchase!
Kind regards,
Moon Magic
First i order earrings the tip was sadly broken by shipment. I contact them en they send me imedialy New earrings. So happy with them. Thank you for good service. I love my earrings.
Hello Heidi,
Thank you for sharing your experience! We're so sorry the earrings were damaged during shipment, but we're thrilled to hear that our team could quickly send you a replacement. We're so happy you're enjoying your new earrings and appreciate your kind words about our service!
Kind regards,
Moon Magic
I received the Crush on You ring for my birthday, and I couldn't be more in love! This ring is perfect for everyday wear—delicate yet eye-catching, with just the right amount of sparkle. The combination of ruby and garnet set in sterling silver creates a rich, vibrant look that feels both elegant and meaningful. The heart-shaped stones add a beautiful touch of femininity, making it a piece that feels romantic yet versatile enough to wear with anything. If you're looking for a ring that's timeless, charming, and effortlessly wearable, this one is a must-have!
Hello Elizabeth,
Thank you for your lovely review! We’re so happy to hear that you love the Crush on You ring and that it’s the perfect mix of elegance and charm. We truly appreciate your feedback and are glad it made your birthday special! Let us know if you ever need anything else.
Kind regards,
Moon Magic
I've been purchasing from Moon Magic for years and have loved everything I've received. I had a very small issue with one item and Inna and the Quality Control team were able to help me out very fast and kindly. Thank you!
Hello Sam,
Thank you so much for your continued support! We're so glad to hear you've loved everything you've received and that the team was able to assist you quickly and kindly. We truly appreciate your trust in us, and we're here whenever you need us!
Kind regards,
Moon Magic
My husband purchased a moonstone ring for from Moon Magic, for me as a surprise Christmas gift. It was meant as a replacement for the engagement ring that our toddler at the time,unfortunately, misplaced 6 years ago. This ring can't replace the original memory of the engagement and first years of marriage, but it means so much more than that now Thank you, Moon Magic, for making such beautiful and meaningful pieces. I'm looking forward to adding to my collection over the years 🥰
Hello Kristi,
Thank you so much for sharing such a heartfelt story with us! We are deeply honored that our moonstone ring holds such a special place in your heart. It’s beautiful to hear how it has become a meaningful symbol in your life. We’re thrilled to be part of your journey and can’t wait to help you add to your collection over the years!
Kind regards,
Moon Magic
I love my new ring. It's a compliment to and body or outfit. Moon magic is great to work with!
Hello there,
Thank you so much for your kind words! We're thrilled you love your new ring—it's amazing to hear that it complements both body and outfit.
Kind regards,
Moon Magic
Beautiful jewelry that means a lot and you can feel the magic the second you put it on
Hello Stefani,
Thank you so much for your kind words! We're thrilled to hear that you love the jewelry and feel the magic when you wear it. Your support means the world to us!
Kind regards,
Moon Magic
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Renata,
Thank you so much for your amazing feedback! We're thrilled you love the Orion rings and Moonstone Shamrock ring—it's wonderful to hear they've become your everyday pieces. We're so happy you're enjoying both the beauty and quality!
Kind regards,
Moon Magic