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MonsterSteel Reviews Summary
MonsterSteel has a rating of 3.6 stars from 118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MonsterSteel most frequently mention customer service and fast delivery. MonsterSteel ranks 1st among Tattoo sites.
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Excellent artwork, spotlessly clean and very professional the level of Fine detail work Daz provides is exceptional. There are many tattooists available but only a few real tattoo artists out there, and Daz is very definatley the latter his skill at producing striking images with beautifully shading and gorgeously balanced coloring cant be beaten highly recommended
Good tattoo supplier for my studio so I'd rather recommend this website. I wish the customer service was better but it's not a problem for me because I don't need an advice, just need to process my order) 4/5
Ordered supplies July 2020, Emailed them, still no feedback, telephone goes straight to voicemail and no supplies yet... What is going on people?!?!?!?! Stop Playing with "My" money.
Ordered needles ten days ago, spent almost $90 and they haven't even processed the order, but were quick to take my money. Ordered through another distributor on a Sunday and the shipment showed on Tuesday. Customer service email doesn't answer and the phone number goes straight to voicemail.
I placed an order at the website, 3 days have passed and i still dont know if the items have been shipped or not (or if they will ever be) since ive got no answer from customer service or any email what so ever. Besides that i see they have a good inventory and very reasonable prices.
Ordered some ink and they apparently were out of stock but didn't say. All they would offer was store credit. However they have an excellent selection of supplies. They will continue go be my first choice tattoo supplier, however I'll be shopping around for another.
The shipment is arrive at the same manner which was mention at the time of purchase i like the service but when i order second the link was going on expiring date the product was retun but the time taken
Good service and fast delivery! I had no problems whatsoever, would recommend and will purchase again!
Still waiting for my plugs... two weeks later and I haven't recieved them. I was charged though, so I will be contacting my bank so they can investigate!
I made an order, and was charged. Items never received. I contacted them to request either the items or a refund. They said the case was escalated to management. Months later, no refund and I haven't received the items. I think this site is a scam.
My shipment arrived in a timely manner, I loved how I was able to see my shipment on an actual map! But everything is working fine, will definitely shop here again.
I ordered over 200 dollars worth of ink from monster steel. When it arrived it was all set to expire within a few months. The ink had sat for so long that it had degraded and was no longer usable for tattooing. The site did not say anything about an expiration date... they did nothing to correct this issue. I will never order from them again... if I could give less than a 1 star rating I would.
Devin,
We thank you for taking the time to leave us a review and expressing your concern with your order. Please be advise that we certainly did not intend for this to occur and we look forward to speaking you and having this matter resolved immediately. Please contact a customer relations team member for immediate assistance.
Lee Sevilla
Customer Relations Manager
1.800.630.9256
They offer quiet a nice selection and really fair prices. It's a great site. No doubt about it!
Hey Michael, thanks for the fantastic feedback. Customers such as yourself help as continue developing better experiences for our customers. So much has gone on with Monster Steel since you have left this message. Come see the new website and products we now carry! We are confident we have what you need.
Lee Sevilla
Customer Relations Manager
1.800.630.9256
Everything was legit a little bit disappointed because the dental bibs are a little smaller than I had thought so they don't cover my tray completely. The sterile bags are just a little shy from fitting my tools properly. A few of the gems that we purchased have fallen out of the setting and I have had a couple clients return to replace them. Other than that we sure did get a lot of stuff for their what we paid. Definitely would shop here again just need to be a little bit more selective on a couple of items that's all.
I have been purchasing leather cuffs from Monstersteel for over a year and I am always impressed with the quality of the leather and the prices are unbeatable. Highly recommended!
I have been running a tattoo shop for 15 years and at first I was taught that you had to buy each item from the best (and most expensive) company. I always research deals for things in my regular life, so eventually I found Monster Steel. For about 12 years I have saved money and earned points by shopping on their website. A few years later they started selling more than just basic piercing equipment and sold tattoo gear as well. For 10 years I have been buying everything for everyone from one place and saving everyone $.
Now I'm honestly wondering if I came upon a different/copy-cat site. It's got the same stuff but not the same prices/selection/points system/look/customer service.
Fast shipper, item arrived quickly. Will do business here again.
Good jewelry for remarkably low prices. Order arrived quickly. Great products and prices.
I been buying from them and even the cheap machines are great! I will recommend this store to anyone. Great products on great prices.
From the business
Full service tattoo supply and piercing piercing supply as well as wholesale belt buckles
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this matter to our attention. I would like to personally take the time to resolve your concerns and ensure this matter is handled accordingly. My name is Lee Sevilla and can be reached on my direct office line (561) 508-4306.