Monster Scooter Parts

Searching the internet for a pair of arm rest replacement pads. Price/ per pair ranged from $9.99 and up. I shared the link with my boss and the office manager who approved the purchase of one pair for $11.99. Monster sent only one armrest. I then revisited the site only to find the image of the pair had been removed and replaced by a pic. Of one single pad. It's going to cost more than the purchase price to return this useless item. What a waste of time and money.

The bolt that holds the clutch of the torque converter sheared off into the camshaft making the whole clutch explode parts in every direction... they've never heard of that and neither have I but you know who got stuck with buying new parts from GO power sports... me 9f course bc they didn't loose any money. Jay and Liz was only hired to give excuses and not keep customers around.

I bought a scooter cover from Monster Scooter and used it three times. I will attach pictures to show you what happened next. This cover was delivered to me the end of October so for nearly 100 dollars I got the use of it Nov. Dec and January in which time I used it on 3 occasions. Monster will do nothing about it. Said it carries a 30 day warranty. If your products don't last more than 30 days you shouldn't be selling them.

Shipped wrong part would not give me a return label to send back. So I had to spend more money to ship back because of there mistake. Very dissatisfied with this company will never order from there again. We have 3 Coleman mini bikes. So there loss.

Send a poor quality sea cover… It didn't fit the chair… It was so bad that I chose to leave the ripped cover on instead of the cover that they sent.
Customer service was terrible!
Charged me $35 to return a $65 item
Lesson learned!
Only order from Amazon!
Stay away from this scam of a company!

I paid the extra charge for faster shipping, not knowing I was less than fifty miles away from them. Due to their ridiculous choices my package has been sitting in the FedEx distribution center in my town for three days and won't be delivered for two more days. Monster Scooters says that's totally fine with them and that I should shut up and take it. When they were informed that I maintain more than a dozen minibikes for the neighborhood kids and that I would no longer buy parts from them if this wasn't rectified, they acted as though that would be no loss for them. I live in Colorado, and in this particular case, I'd rather see the tax money go to another state. Run as far away from these Clowns.

When the part arrived and it was the wrong part, I returned it and paid for return shipping. I also paid for $10.00 shipping to ship the item initially. Well, Liz had the audacity to tell me they wouldn't refund me the shipping I paid for because they shipped the item, LOLOL! YES you heard me correctly! Since they shipped the item for which I paid for the shipping, they are keeping my money because they shipped it. Scam artists. I hope they're all arrested one day! Shame on this company!

Ordered a new engine from them, once installed it ran for about 5 minutes then the electric starter burned up and the engine barely runs. Called for tech support and was told it's not there problem and that i have deal with it. Very disrespectful over the phone, would not recommend purchasing anything from these clowns EVER!

Not only do I not get a full refund back, I have to pay for my own shipping label to return it back to them. It's not worth it.

I purchased some parts for my Scooter.
The items were not as advertised and didn't fit the scooter.

When I tried to address that with customer service I was just given the run around and rude responses
Then finally advised the cost of the return label would be almost as much as the parts themselves.

A total scam of a seller.

I placed an order for wheel chair locks for an 8" caster Drive chair. The set of wheels they sent did not fit on the chair and when I called customer service the girl I spoke with was very rude when I called to see why they wanted to charge me not only for return shipping but a re-stock fee for their screw up. The girl in their customer service was one of the nastiest customer service people I have ever had the misfortune of speaking to. Stay away from this company, far, far away or at least lower your expectations for customer service. I am sure the wheel locks would have been fine if they were the correct ones.

I bought two items totalling 96.73 and never used because they wont work on my minibike. I called and they were so polite said oh just click easy return button and print label and we will refund you. Well I did that then noticed yeah they will after charging me a third of my purchase price. Look at picture you will see. So I called and spoke to a lady there and she got rude saying I guess you didn't read return policy. I said I read easy returns so i didnt bother too and I explained if I order the parts right now the shipping is under 20.00 so why on refund are you charging me over 20.00. She said that's the rules. This place is a joke. Easy returns my butt. They are ripping people off! BEWARE!

I am lodging a formal complaint against Monster Scooter Parts, operating under Alvey International, LLC, for engaging in deceptive trade practices and misrepresentation. It is crucial to expose their unethical behavior and warn other consumers about their misleading practices.

Monster Scooter Parts continues to operate under an expired tradename, "Monster Scooter Parts," in the state of Colorado. Additionally, they resell products manufactured by AlveyTech without providing essential information to consumers. They sell reusable cotton media filters that require pre-oiling before use, but deliberately fail to disclose this requirement or provide clear instructions. This intentional omission is designed to mislead customers into making uninformed decisions.

I recently purchased six air filters from Monster Scooter Parts for my go-karts. Shockingly, after a mere 2-4 hours of use, these filters exhibited significant evidence of dust inhalation on the inside of the filter, velocity stack, and carburetor. Seeking assistance from Monster Scooter Parts proved futile, as they dismissed their responsibility, claiming to be "simply parts dealers" without the resources to offer installation guidance. Furthermore, they denied ever marketing the product as requiring pre-oiling or being reusable.

Alvey International, LLC, the parent company, misrepresents itself by denying its role as the manufacturer, despite being the actual manufacturer of the filters. This misrepresentation, coupled with their lack of accurate marketing, labeling, and product descriptions on their website, absolves them of any accountability for the damage caused by their filters. By deliberately withholding the requirement for pre-oiling and neglecting to provide proper installation instructions, they engage in deceptive practices that harm unsuspecting consumers.

It is imperative to bring attention to the fact that Monster Scooter Parts has garnered an abysmal reputation with the Better Business Bureau (BBB), where they hold an "F" rating. Numerous customers have shared their negative experiences, with an average rating of 1.22 out of 5 and 25 complaints closed within the past 3 years. This should serve as a warning to potential buyers who may fall victim to their deceptive tactics.

I encourage all consumers who have experienced similar issues with Monster Scooter Parts to report their grievances, as it is through collective action that we can hold companies accountable for their deceptive trade practices. Let us unite to protect our rights and prevent others from falling victim to this unscrupulous business.

Together, we can expose the truth and demand fairness, transparency, and ethical practices in the marketplace.

I found the specific scooter part that I needed after looking for weeks for it. Glad I found this site, you guys have good prices and reliable shipping!

You want something from them? You're not going to get it. See picture of below of all All the parts I received in the 4 months I waited.

I purchased a wheel assembly for an electric bike that has only 1 style of connector. They sent me a different style. They took 25% of the purchase price! This website is such a scam. Steer clear of it!

We used this company to try ti get a replacement battery for our son's dirt bike. Upon receipt of the battery, it was the incorrect size. There was nothing on the website to verify the correct product was being ordered. Then we drove to the store to return the battery (as we live in Colorado) and were told they don't accept returns at the store it has to be done online. So not only are we being charged a 10% restock fee, we also had to pay to ship the product back to the store. DO NOT PURCHASE FROM THIS COMPANY THEY SCAMMERS!

They sent me the wrong battery and when I went to return they charged me their free shipping charge plus 10% restock and then I had to pay shipping back to them Stay clear of this company

Their battery for my mobility scooter was significantly overpriced..

They sent me the wrong product, made me spend more than 1 hour and a half sending photos via email because the chat wasn't working, and continued to insist that it was the correct product, and after I told them several times that it wasn't the right product and send a photo showing the difference of the size, they finally apologized for the "CONFUSION" which was actually an MISTAKE, recurring as you can see in all these reviews. DO NOT BUY FROM THIS COMPANY! If it wasn't enough, making me waste more than an hour and a half of my day to resolve THEY MISTAKE, they want me to pay for return shipping and wait 3 weeks for a refund.
MY FIRST BAD REVIEW EVER, I HAVE NEVER HAD SUCH A BAD EXPERIENCE IN AN ONLINE SHOPPING.
DO NOT BUY FROM THIS COMPANY.
I WILL TAKE THE LOSSES BUT I WILL NOT PAY TO RETURN THEIR MISTAKE AND STILL WAIT UP TO 3 WEEKS TO GET MY MONEY BACK.

My part was ordered on 9/11/22. Finally re eived the CORRECT part on 12/15/22. Poor disabled man had to wait 3 months to get his scooter up and running. Company kept putting the blame on the manufacture "Golden technology" Very poor service will never order from monster again

I ordered the brake cable for my son's coleman ct100u mini bike. What I got was the throttle cable and they won't refund my money. They said coleman advertises this as brake cable, and it is impossible to be used as such..

From their chatbot: To find the right tires that fit properly, it's important to consider the Bead Width, which is the distance between the inner parts of the rim flange. If the rim is too wide or too narrow, the tire may not fit properly.

Bead width is not listed in descriptions of products on website

Customer service response when asking: All the details regarding our parts are available on our product pages. If you require additional information not listed, it may be due to limitations in the information provided to us or because certain details are proprietary to the manufacturer.

Horrible return policy with restocking fee and chargeback on shipping