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Erik E.

Contributor Level

Total Points
80

1 Review by Erik

  • Monster Scooter Parts

12/26/23

They sent me the wrong product, made me spend more than 1 hour and a half sending photos via email because the chat wasn't working, and continued to insist that it was the correct product, and after I told them several times that it wasn't the right product and send a photo showing the difference of the size, they finally apologized for the "CONFUSION" which was actually an MISTAKE, recurring as you can see in all these reviews. DO NOT BUY FROM THIS COMPANY! If it wasn't enough, making me waste more than an hour and a half of my day to resolve THEY MISTAKE, they want me to pay for return shipping and wait 3 weeks for a refund.
MY FIRST BAD REVIEW EVER, I HAVE NEVER HAD SUCH A BAD EXPERIENCE IN AN ONLINE SHOPPING.
DO NOT BUY FROM THIS COMPANY.
I WILL TAKE THE LOSSES BUT I WILL NOT PAY TO RETURN THEIR MISTAKE AND STILL WAIT UP TO 3 WEEKS TO GET MY MONEY BACK.

Tip for consumers:
Bad Company and terrible costumer service!!!!

Service
Value
Shipping
Returns
Quality

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