I bought two items totalling 96.73 and never used because they wont work on my minibike. I called and they were so polite said oh just click easy return button and print label and we will refund you. Well I did that then noticed yeah they will after charging me a third of my purchase price. Look at picture you will see. So I called and spoke to a lady there and she got rude saying I guess you didn't read return policy. I said I read easy returns so i didnt bother too and I explained if I order the parts right now the shipping is under 20.00 so why on refund are you charging me over 20.00. She said that's the rules. This place is a joke. Easy returns my butt. They are ripping people off! BEWARE!