Justin H.

I am lodging a formal complaint against Monster Scooter Parts, operating under Alvey International, LLC, for engaging in deceptive trade practices and misrepresentation. It is crucial to expose their unethical behavior and warn other consumers about their misleading practices.

Monster Scooter Parts continues to operate under an expired tradename, "Monster Scooter Parts," in the state of Colorado. Additionally, they resell products manufactured by AlveyTech without providing essential information to consumers. They sell reusable cotton media filters that require pre-oiling before use, but deliberately fail to disclose this requirement or provide clear instructions. This intentional omission is designed to mislead customers into making uninformed decisions.

I recently purchased six air filters from Monster Scooter Parts for my go-karts. Shockingly, after a mere 2-4 hours of use, these filters exhibited significant evidence of dust inhalation on the inside of the filter, velocity stack, and carburetor. Seeking assistance from Monster Scooter Parts proved futile, as they dismissed their responsibility, claiming to be "simply parts dealers" without the resources to offer installation guidance. Furthermore, they denied ever marketing the product as requiring pre-oiling or being reusable.

Alvey International, LLC, the parent company, misrepresents itself by denying its role as the manufacturer, despite being the actual manufacturer of the filters. This misrepresentation, coupled with their lack of accurate marketing, labeling, and product descriptions on their website, absolves them of any accountability for the damage caused by their filters. By deliberately withholding the requirement for pre-oiling and neglecting to provide proper installation instructions, they engage in deceptive practices that harm unsuspecting consumers.

It is imperative to bring attention to the fact that Monster Scooter Parts has garnered an abysmal reputation with the Better Business Bureau (BBB), where they hold an "F" rating. Numerous customers have shared their negative experiences, with an average rating of 1.22 out of 5 and 25 complaints closed within the past 3 years. This should serve as a warning to potential buyers who may fall victim to their deceptive tactics.

I encourage all consumers who have experienced similar issues with Monster Scooter Parts to report their grievances, as it is through collective action that we can hold companies accountable for their deceptive trade practices. Let us unite to protect our rights and prevent others from falling victim to this unscrupulous business.

Together, we can expose the truth and demand fairness, transparency, and ethical practices in the marketplace.

We are a host and listed our full-time short-term rental with Evolve. Evolve talks a high game, but fails to deliver in almost every way. Over the course of our listing our property with Evolve, nearly every single ticket opened was politely dismissive of our concerns. For example, six months ago I raised a list of 16 concerns with Evolve, and asked to speak to a manager to address. Evolve refused to connect me with a manager, however the gentleman I spoke to seemed to take interest. At that time we were considering cancelling, but were reassured they would work to address our concerns. As you can imagine, six months passed and not one of our concerns were addressed.

The final straw was during the months of April and May, Evolve failed to secure a reservation. I did my own investigation and found that Evolve was placing 3-night holds on our listing. I raised this matter via a ticket to Evolve, and was told the system was intelligent and would self-adjust. It took several back-and-forth emails for Evovle to finally admit that the system was in fact making an error and they corrected this to permit 2-night bookings (which was our minimum and request at sign-up - 3-night requirements were only to be applied to holiday weekends).

After we left Evolve, I setup new listings with another integrator and we had 3 Airbnb bookings in the first 48 hours!

I should note that I've CC'ed Brian, Evolve's CEO, on multiple concerns however not once has anyone with any management title reached out to me to address my concerns.

As a property owner, I couldn't possibly recommend Evolve to anyone else unless you are completely OK with lackluster rental performance and want an entirely hands-off experience. You are literally signing up with your competition.