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I placed an order for wheel chair locks for an 8" caster Drive chair. The set of wheels they sent did not fit on the chair and when I called customer service the girl I spoke with was very rude when I called to see why they wanted to charge me not only for return shipping but a re-stock fee for their screw up. The girl in their customer service was one of the nastiest customer service people I have ever had the misfortune of speaking to. Stay away from this company, far, far away or at least lower your expectations for customer service. I am sure the wheel locks would have been fine if they were the correct ones.
Tip for consumers:
Be very careful when ordering. Call, speak to a human, get their name and make them commit to selling you the correct part.
Products used:
Still looking for a reputable company to sell me a quality product
Cause it showed up on m facebook page
This is very easy to do and send much laughter and joy to many
Jeff M.'s review of Monster Scooter Parts earned 3 Very Helpful votes
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