Several years ago I purchased a bag online in Germany. The only way to pay was through Moneybookers Ltd. We ended up sending the bag back and requested our money back, one would expect that to work automatically. I called Moneybookers several times. The last time they requested a copy of my passport !, can you imagine Amazon doing that? Needless to say Moneybookers still has my money.
Payment for a laptop battery from 'Laptopbatterystore.co.uk' (whatever you do don't use, see comments on this site). I had virtually given up getting my money back but decided to contact Moneybookers. They replied immediately that they would look into the matter and a few days later replied stating they would refund the money which they did a couple of days later.
Excellent service well done (They are changing their name to Skrill)
Stay away from moneybookers.com !!! This web site state that they are the same like paypal.com and some other financial services on the Internet but they are in fact a big time scam!!! They say that they are legitimate and all but once you have your money sent over thats it. They do not gurantee you that they are responsible for it at all. So lets say you want to spend it, oooooooops sorry you can not! You have a limit of $50 within every 90 days. And lets say you want to have it back, oooooooops sorry can't have the money back. So your money will be sitting there on there website. And if you read carefully it will state that the figures there are not the real money but that it represents the curency which you deposited to their account. So in other words its nothing more then some numbers on the website. Plus on top of everything they charge ridiculous ammount for sending the money over... When you try talking to their customer service you will not get anywhere as they will repond 5 days later with we are sorry for deleyed response, but we can not do anything for you at the moment! What a crap service!!!
USE PAYPAL.COM much better service.
Customer Questions & Answers
Votes Thanks for voting!
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business