On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Moissanite Co has a rating of 4.9 stars from 4,586 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
We monitor reviews for authenticity
Easy to navigate and exceptional customer service by Elizabeth
Prices are great and selection is good. Service has been timely and I've received support immediately upon request.
Started off w/a chat sesh w/Neenla (sp?), which was super helpful! I was pointed in the right direction, was able to simply make my purchase. I was so pleased to find reward points on my acct from my one other purchase (which was over 11 years ago!) that I applied to my order. It was completed, shipped, and delivered expeditiously, making for a very special Christmas. Thanks for all your help, Mo&co.! God bless you all! :)
Easy shopping, easy to navigate and chat people were super helpful, as well!
Very intuitive website and great products!
The staff is so courteous and professional.I appreciate their patience with me.This is my 2nd purchase and i'll definitely be back for more.
I love your customer and your pricing. Unfortunately, I ordered something not thinking of the total CTW of the item. Overall, awesome customer service. A customer for life. Thank you
Very good service and my wife loves the ring.
Production time was longer than the specified time on website (said 10 biz days, took 13) and I had to contact customer support multiple times and kept being told it would probably ship soon. Despite this wrinkle, in the end they overnighted it at no cost to make sure it arrived on time, which I greatly appreciated. Haven't seen the ring yet (I'm dying over here waiting for the proposal!) But I'm sure it's absolutely stunning!
This is my second purchase with this company. I love my ring so much.
Easy and painless shopping experience.
The solitaire pear with plain milgrain band in platinum was just right for me. The solitaire has a beautiful 'fire' like sparkle and I liked the weight of the band, not too thin. The ring came very well packaged in blue box and large draw string leather-like bag. I am very satisfied because I was able to take my time selecting a style just right for me. And while my ring was being made it became on sale! So, I was able to call customer service and get a refund from the original price I paid! I will definitely be back for more<3
Chris and Craig have been absolutely fantastic. This is my second time ordering from them and it definitely won't be the last.
Great selection, but your website is difficult to navigate with no filters/sort options. I have visited your site many times but gave up because it took too long to try to find and compare similar products.
Great experience so far. Website is easy to navigate and order placement is quick and simple.
Easy to use website. Some descriptions should be updated with more detail.
I've made 3 orders and have been very happy with each one of them. Beautiful jewelry
Never get to actually speak with someone
Very easy to place my special order.Great service.
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...