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Moissanite CoReviews 4,586

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,586 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
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Nicole L.
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Easy to navigate and exceptional customer service by Elizabeth

Date of experience: January 11, 2020
Darren C.
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Prices are great and selection is good
January 11, 2020

Prices are great and selection is good. Service has been timely and I've received support immediately upon request.

Date of experience: January 11, 2020
Ryland J.
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Started off w/a chat sesh w/Neenla (sp?), which was super helpful! I was pointed in the right direction, was able to simply make my purchase. I was so pleased to find reward points on my acct from my one other purchase (which was over 11 years ago!) that I applied to my order. It was completed, shipped, and delivered expeditiously, making for a very special Christmas. Thanks for all your help, Mo&co.! God bless you all! :)

Date of experience: January 11, 2020
DJR Z.
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Easy shopping, easy to navigate and chat people were super helpful, as well!

Date of experience: January 11, 2020
Edwin A.
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Very intuitive website and great products!
January 10, 2020

Very intuitive website and great products!

Date of experience: January 10, 2020
marie j.
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The staff is so courteous and professional.I appreciate their patience with me.This is my 2nd purchase and i'll definitely be back for more.

Date of experience: January 10, 2020
Michelle C.
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...
January 9, 2020

Date of experience: January 9, 2020
Mario F.
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I love your customer and your pricing
January 8, 2020

I love your customer and your pricing. Unfortunately, I ordered something not thinking of the total CTW of the item. Overall, awesome customer service. A customer for life. Thank you

Date of experience: January 8, 2020
Gobi J.
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Very good service and my wife loves the ring
January 8, 2020

Very good service and my wife loves the ring.

Date of experience: January 8, 2020
Joanna C.
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Production time was longer than the specified time on website (said 10 biz days, took 13) and I had to contact customer support multiple times and kept being told it would probably ship soon. Despite this wrinkle, in the end they overnighted it at no cost to make sure it arrived on time, which I greatly appreciated. Haven't seen the ring yet (I'm dying over here waiting for the proposal!) But I'm sure it's absolutely stunning!

Date of experience: January 8, 2020
Marcea v.
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This is my second purchase with this company
January 7, 2020

This is my second purchase with this company. I love my ring so much.

Date of experience: January 7, 2020
matthew f.
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Easy and painless shopping experience
January 6, 2020

Easy and painless shopping experience.

Date of experience: January 6, 2020
JK E.
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The solitaire pear with plain milgrain band in platinum was just right for me. The solitaire has a beautiful 'fire' like sparkle and I liked the weight of the band, not too thin. The ring came very well packaged in blue box and large draw string leather-like bag. I am very satisfied because I was able to take my time selecting a style just right for me. And while my ring was being made it became on sale! So, I was able to call customer service and get a refund from the original price I paid! I will definitely be back for more<3

Date of experience: January 6, 2020
Brianna C.
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Chris and Craig have been absolutely fantastic
January 6, 2020

Chris and Craig have been absolutely fantastic. This is my second time ordering from them and it definitely won't be the last.

Date of experience: January 6, 2020
Naomi J.
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Great selection, but your website is difficult to navigate with no filters/sort options. I have visited your site many times but gave up because it took too long to try to find and compare similar products.

Date of experience: January 6, 2020
Andrius A.
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Great experience so far
January 6, 2020

Great experience so far. Website is easy to navigate and order placement is quick and simple.

Date of experience: January 6, 2020
Joseph C.
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Easy to use website
January 5, 2020

Easy to use website. Some descriptions should be updated with more detail.

Date of experience: January 5, 2020
Robert J.
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I've made 3 orders and have been very happy with each one of them. Beautiful jewelry

Date of experience: January 5, 2020
Brian C.
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Never get to actually speak with someone
January 5, 2020

Never get to actually speak with someone

Date of experience: January 5, 2020
Karen S.
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Very easy to place my special order.Great service.

Date of experience: January 4, 2020

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States