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Moissanite CoReviews 4,577

4.8

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.8 stars from 4,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 2nd among Gems sites.

service
145
value
147
shipping
147
returns
140
quality
143
This company responds to reviews on average within 1 day

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7,152 reviews

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Cindy D.
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I have been wanting to order a new set of wedding rings for a long time. There are so many great choices to choose from on this site it really hard to narrow it down to my most favorite. Site is easy to use. Love the way they have the ring selections broke down in stone shape.

Date of experience: December 29, 2019
Snowhite I.
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Although it was a custom piece, it took forever to approve and make. All I wanted was a slight alteration. It came out beautifully but took a long time.

Date of experience: December 29, 2019
Donovan S.
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Each purchase has been easy & incredible!
December 29, 2019

Each purchase has been easy & incredible!

Date of experience: December 29, 2019
Kellie M.
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Amazing
December 28, 2019

Amazing. Love your diamonds

Date of experience: December 28, 2019
Elizabeth W.
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Experience was great
December 28, 2019

Experience was great

Date of experience: December 28, 2019
Brian L.
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Easy ordering and quick replies from the company
December 28, 2019

Easy ordering and quick replies from the company. Item received was not custom order agreed upon. Company was quick to accept return and fix custom order. Received the correct item before holiday.

Date of experience: December 28, 2019
M R.
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Stunning products, easy-to-use search feature, and the 360-degree views are great! The items are well-made and have lasted years (and are still going strong!)

Date of experience: December 27, 2019
CG M.
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I had an issue with the Stone being loose and losing a diamond but have not been reached by phone and not told how much it would cost to fix.

Date of experience: December 27, 2019
Paul M.
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Website was very easy to use
December 26, 2019

Website was very easy to use. Would be great if we could select the earring components separately. Right now it's a big list of rings in different configurations. Got a little nervous with the shipping date. The website status didn't provide a time of completion until much later in the process. If I'd known, I would've ordered earlier to ensure that production and shipping time wouldn't create arrival issues.

Date of experience: December 26, 2019
Amanda F.
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Absolutely amazing customer service
December 26, 2019

Absolutely amazing customer service. Working with Chris has been a delight.

Date of experience: December 26, 2019
Carterhaven P.
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Easy and highly detailed!
December 26, 2019

Easy and highly detailed! You have help on call and many pictures to help you. Alot of information is right there. I love that under the description of the rings gives you how long it takes for it to be made. You can also easily see even more detailed live images of the rings via youtube by typing in the item number. Only thing I would suggest is better live footage of these beautiful rings.I'm very impressed and happy to pick moissaniteco

Date of experience: December 26, 2019
Jessica J.
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Loved IT!
December 25, 2019

Loved IT!

Date of experience: December 25, 2019
Adam A.
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Quick and easy, great products
December 25, 2019

Quick and easy, great products

Date of experience: December 25, 2019
Vanessa A.
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I've always had a great experience with customer service. They are knowledgeable and prompt. I have been buying products from this site since 2010. I highly recommend them. They have good products at great prices and effective customer service.

Date of experience: December 25, 2019
Andy N.
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AWesome customer service
December 23, 2019

AWesome customer service

Date of experience: December 23, 2019
Sam A.
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Customer Service was great!
December 22, 2019

Customer Service was great!

Date of experience: December 22, 2019
Lucas C.
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Very simple and straightforward
December 20, 2019

Very simple and straightforward. The first ring delivered was flawed and had to be returned. The return process took several weeks and this forced me to cancel the plans I had made to propose. I did get the replacement ring and it was in perfect condition, so I just wish that in this case the company would have done more to get me a replacement ring faster, or compensate me for the inconvenience.

Date of experience: December 20, 2019
Bryce K.
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Easy order, great service
December 20, 2019

Easy order, great service

Date of experience: December 20, 2019
Jessica G.
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My engagement ring and custom wedding band are both beautiful! Always a great experience!

Date of experience: December 16, 2019
customer S.
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Customer service responded to a special order request very quickly. I decided to go with one of the available options, but it was nice knowing I had the ability to special order exactly what I wanted without any hassle. Website is easy to navigate and Pinterest account videos are super helpful in picking out items!

Date of experience: December 15, 2019