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Moissanite CoReviews 4,577

4.8

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.8 stars from 4,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 2nd among Gems sites.

service
145
value
147
shipping
147
returns
140
quality
143
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7,152 reviews

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Kenneth M.
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Overall, the ring is beautiful
December 11, 2019

Overall, the ring is beautiful. There are some issues with the ring that need to be repaired. With the wedding in less than 4 weeks, we will wait until afterward to send it for repairs. The issues are with the prongs that hold the small stones in place.

Date of experience: December 11, 2019
Christopher C.
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Site is very easy to navigate
December 11, 2019

Site is very easy to navigate.

Date of experience: December 11, 2019
Happycustomeragain Q.
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Second time ordering from here and wouldn't order anywhere else!

Date of experience: December 9, 2019
Deborah O.
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Very easy site to navigate, thanks for the ring sizer!

Ring far exceeded my expectations, the sparkle is amazing.

Date of experience: December 9, 2019
Alexandria L.
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Very thorough in responses
December 8, 2019

Very thorough in responses. I have felt that you were very accomodating to my needs and requests.

Date of experience: December 8, 2019
Adam F.
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Site was easy to navigate, shop and buy from
December 7, 2019

Site was easy to navigate, shop and buy from. Smooth service and ordering. So far an extremely relaxed and pleasant experience! Can't wait to see it!
Update! It came in and the ring was perfect! Better than I anticipated. I will be making future purchases.

Date of experience: December 7, 2019
Ryan G.
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Thanks for sending the custom order links, the engagement ring I ordered in the spring was a huge success, she loved it! She was a big fan of the wedding band I ordered in the fall and the custom pendant I ordered is a Christmas gift so she won't get it for a bit but it's spectacular. Love the alexandrite colors!

Date of experience: December 7, 2019
Sharyn K.
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I asked a question before ordering and received a rely almost immediately.

Date of experience: December 7, 2019
matthew f.
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Website is out dated
December 7, 2019

Website is out dated

Date of experience: December 7, 2019
Nina W.
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Although international, transaction was perfect
December 6, 2019

Although international, transaction was perfect

Date of experience: December 6, 2019
Washington
1 review
19 helpful votes
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Exquisite!
December 6, 2019

After 32 years of marriage, I was ready for my dream ring: a large 3 stone emerald cut. I'd researched various diamond companies and was so disappointed that my dream ring would cost about $19,000 dollars! After weeks of research, I stumbled upon moissanite... The Moissanite Company impressed me with the detail of their site, educating me on moissanite and other gems. I also found my dream ring amongst hundreds of beautiful patterns... And it was a price we could afford, just a little over $2,000!

Date of experience: December 6, 2019
Sherry I.
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I have had a great experience using Moissaniteco previously and now. My fiancé and I had ordered a Moissanite engagement ring while I was still living in the US, and I loved it so much I wanted to order a matching wedding band from them as well. Both products are beautiful, and I can't wait to wear my wedding band!

The products they sell are outstanding and the customer service is excellent.

I had an issue with the international customs clearance and the customer service response was incredibly prompt and resolved my issue ASAP.

I can't recommend them enough!

Date of experience: December 5, 2019
Shell Y.
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I haven't received my ring yet, so I can only speak to the shopping experience, which was easy.

Date of experience: December 5, 2019
LINDA S.
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Very nice jewelry, I was very happy with the price and quality.

Date of experience: December 5, 2019
Brian X.
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Customer service was great on responding
December 4, 2019

Customer service was great on responding. I had a specific plan on my engagement and they made every single thing happen on time. The ring was beyond perfect. So glad we chose to go this route than to spend $10,000+ on what looks exactly the same!

Date of experience: December 4, 2019
MyLee Q.
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Craig has been working so diligently and having patience with me throughout the entire process. I have been back and forth for almost 2 years but couldn't make a decision pregnant but am so excited to finally have my ring!

Date of experience: December 4, 2019
K B.
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My new jewellery is absolutely breathtaking and luxurious. I feel like royalty wearing this stunner! The website is easy to navigate, lots of beautiful selections. Emails to customer service are answered promptly with helpful and friendly associates.

Date of experience: December 4, 2019
Derek E.
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Website is very easy to use and detailed
December 4, 2019

Website is very easy to use and detailed.

Date of experience: December 4, 2019
Linda L.
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Easy, fast
December 4, 2019

Easy, fast.

Date of experience: December 4, 2019
Kim H.
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Customer service has been helpful
December 3, 2019

Customer service has been helpful. Website is well designed. I received the order quickly. The ring was beautiful but the stone set too high for me. I returned it and they credited my account promptly. I will definitely buy again for the company.

Date of experience: December 3, 2019