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Moissanite Co

Overview

Moissanite Co has a rating of 4.9 stars from 4,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 55th among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
142

Instant Feedback

7,152 reviews
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laura F.
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First of all MoissaniteCo
August 19, 2016

First of all MoissaniteCo. Is the best company for shopping. The best selection ever! Customer service is amazing, if you have any issues...their on it to fix the problem! I personally will not shop anywhere but here. I own several pieces and when l wear them...compliments every single time! This is the best thing they ever dug up from mother earth! I love this company and Moissanite! Laura Ferrante

Date of experience: August 19, 2016
Nick J.
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Great Customer service!
March 12, 2016

Great Customer service! I Missed the delivery of my wife's wedding band 2 days before our wedding and they didn't hesitate to do everything in their power for me to be able to pick it up from UPS down to calling my UPS location and dealing with them on the situation. I was able to pick it up later that same evening!
Great Company, Great buying experience, Beautiful very high quality rings! I Plan on making purchases from them for a lifetime!

Date of experience: March 12, 2016
Victoria E.
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We were a little worried about purchasing this kind of item online, especially since we don't know anyone with a moissanite stone and didn't really know what to expect. Other than deciding which style to choose, every step of our purchase was MoissaniteCo was straightforward and simple. Our item was ready in the timeframe given, shipped quickly, and we have had no problems with it. The quality of the stone and setting is excellent. I wish I could say a little more, but to be honest I don't own much jewelry like this so have little to compare it to. However I would recommend this company and will definitely be back in the future if we are looking for similar items.

Date of experience: December 1, 2015
savila I.
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I was emailing the support team regularly, trying to narrow down my custom engagement ring options. They were very accommodating, and I just submitted the custom design fee. Let's hope they do as excellent job as I've heard they do.

Follow up - ring looks amazing. Now to find the right moment. Thanks.

Date of experience: December 1, 2017
Laurie M.
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I wish I would've known about Moissanite before I spent so much money on diamonds. This is my second purchase of many more to come! The purchases were so easy and delivery was fast! I highly recommend MoissaniteCo.com.

Date of experience: March 21, 2020
Steph L.
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Absolutely AMAZING!
June 29, 2016

Absolutely AMAZING! Thank you SO much for a beautiful product. My ring is more beautiful than any diamond I've ever seen in my life. I recommend your jewelry to everyone I know! I truly appreciated your customer service as well. Quick communication, incredibly fast shipping. My fiancé proposed to me the day he received the ring in the mail because he was so stunned by the quality and pure beauty of the ring. I cried when I saw how absolutely gorgeous my ring is! I'll admire it every single day for the rest of my life! You may be apprehensive about ordering an engagement ring online but, trust me, you'll be glad you did! Thanks again!

Date of experience: June 29, 2016
MrsK N.
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My husband was wanting a comfort fit style wedding band, and after doing some shopping around at some local jewelry stores, he figured out what size and width looked best on his hands. He decided that since he had such a wonderful experience purchasing my engagement ring ring, that he would order through moissaniteco.com to get his ring as well. When his ring arrived, the size, fit and quality exceeded his expectations! He wears his ring proudly, and because of the sleek design he never takes it off and rarely knows it's on! Thank you!

Date of experience: March 15, 2016
Josh T.
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I was scared about ordering online at first, but the delivery time and packaging was excellent. The product was perfect and my fiancé loves it! Anybody considering moissanite over a traditional diamond should definitely do it. Literally no one that has seen my fiancé's ring has been able to tell the difference, including the people I specifically told. Very pleased with my order!

Date of experience: May 23, 2018
Eileen L.
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Very beautiful ring but the FB that was received showed a strong yellowish tinge despite the upgrade. It is a beautiful gem nonetheless,and I thank moissanite Co for the speedy delivery. However size wise it was at least 3 sizes too big despite using an online size converter. However it was quickly fixed by a local trusted jeweler. Love it, highly recommended and looking forward to more purchases in the future!

Date of experience: January 20, 2016
Carol C.
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Easy shopping, fast checkout
May 19, 2020

Easy shopping, fast checkout. Update: Now that I received my princess cut stud earrings and tennis bracelet I have to say I'm crazy in love with them! They are perfect and the stones are gorgeous. They're real sparklers and this is coming from someone who can spot a CZ a mile away. I compare them side by side with my own 1 ct diamond and they sparkle at all angles just like a diamond. I got the Forever One earrings they're similar to about.75 carat diamond. Perfect size for everyday. The tennis bracelet is Moissanite Co and is gorgeous. Will definitely be shopping again with Moissanite Co.

Date of experience: May 19, 2020
Mandy I.
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I contacted the company directly to have an engagement ring custom made. As a wedding photographer I see so many rings in a year that I was having a very hard time finding anything that was unique and more so something only I had locally. Chris worked with me to create the most stunning 2.2 pink moissanite ring. I get so many compliments on my ring, it's definitly a conversation piece! Will definitly be buying from them again.

Date of experience: November 27, 2015
Cheryl Q.
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I have purchased several pieces of jewelry from Mojssanite.co. They have always provided excellent customer service and excellent products.

My most recent purchase was a forever one hearts and arrows ring. I really love it. The forever one stone is so white with no hint of green or yellow yet it has awesome brilliance and fire. I know I will be back to purchase more in the future.

Date of experience: March 15, 2016
Dawn H.
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This is my third purchase between February and May. All three items have been more than I could have asked for.

The prices are affordable, the process is easy and delivery of a well designed piece of jewelry, prompt to my door!

Wow, I am already looking for my 4th item to purchase shortly, I know I will not be disappointed.

Thank you MCo
Mrs. D Haley (Bermuda)

Date of experience: June 24, 2016
Katrin Y.
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Everyone I spoke with at moissaniteco was so kind and responsive to my many questions when deciding a ring and I appreciate that. It's awesome how many options they have and that they can really work with you on designing the perfect ring. I got a wedding set and both the engagement ring and band are absolutely beautiful. Wow pictures barely do them justice. I'm really impressed with the moissanite stone in general also, man does it sparkle and shine!

Date of experience: April 27, 2018
Wes I.
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After watching many reviews and going through endless threads, we opted for a 1.5 cr. Forever Brilliant Moissanite stone. My wife is very happy, but for me, the stone left much to be desired.

Light doesn't seem to flow through mine as it does others, the sparkle is minimal and underwhelming at best. While the clarity is Flawless, the cut grade was terrible, and unfortunately the latter is what gives a stone its sparkle. The wife is left with a large stone that doesn't attract any attention, which she doesn't mind too much.

We stuck with it as we had very little time to mount it on a custom designed solitaire.
I wont ask for a replacement, but depending on the response I get from Moissanite, I'll decide if its worth it to buy more in the future.

Date of experience: November 12, 2015
Christopher H.
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We loved the engagement ring and can't wait to get the matching band!
We now have both for our ceremony (this Friday!) and could not be any happier! Amazing products, fantastic customer service. The best experience I could ask for. I have SO MANY people comment on her ring.

Date of experience: June 8, 2016
Carolyn N.
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I can't believe I didn't come here first
August 7, 2016

I can't believe I didn't come here first - there are people selling these Moissanite earrings online, but you can't trust the quality - then I found this site. Why not go to the source - the prices are better, more settings choices!

Date of experience: August 7, 2016
Dan I.
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My wife loves her ring and the customer service department was very accomidating when i could not figure out how to purchase the matching band after my initial purchase. They sent me an email with a link directly to the product page.

Date of experience: March 21, 2016
Monica N.
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I originally contacted m.com to see an example of a particular ring. The customer service representative actually sent me dozens of photos of the ring molds from the factory. Very helpful.

The wedding band I chose is sturdy and beautiful; the stones look no different than the real diamonds on my engagement ring, but I can feel a lot better about wearing guaranteed conflict-free gems!

Date of experience: December 2, 2015
Doug P.
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I am very satisfied with my shopping experience. My wife loves the ring! I reached out several times with questions. Craig and Elizabeth with customer service were excellent! Without a showroom to visit, though, it would be helpful if pictures of different stone sizes/shapes were available on the website when customizing a ring.

Date of experience: July 28, 2019