The shampoo and conditioner work well. My hair feels clean and soft after use. No complaints, would buy again.
That's my favorite product. I been using it for 3 years! I leave my scalp and hair clean and fresh... plus, my hair looks shinny.
My hair feels healthier than ever. It's less frizzy and more manageable, and I've noticed baby hairs sprouting up in places where it was thinning.
I've only been using it for a week, but my hair feels smoother and less frizzy. Looking forward to seeing longer-term results. So far, so good!
The ordering process was super simple, and I found everything I needed right away. Can't wait to try the products!
The ordering process was super simple, and I found everything I needed right away. Can't wait to try the products, the ingredients seem natural.
I've been using Moerie shampoo and conditioner for about two months now, and I'm honestly impressed with the results. My hair feels noticeably thicker, and I've started seeing some new growth. The shampoo and conditioner make my hair feel clean and fresh without it being stripped or greasy. I'm excited to keep using the products and see where my hair is in a few more months.
I decided to try Moerie after hearing about it from a few beauty bloggers. My hair has been feeling dry and lifeless for months, and I wanted something that could restore moisture. After using the Moerie shampoo and conditioner for a few weeks, I can honestly say my hair feels healthier. It's shinier, smoother, and more manageable. I'm not sure about growth yet, but I'll continue using it because I love the way it makes my hair feel.
I started noticing hair thinning and graying a few years ago. I've tried a lot of products but none seemed to help. So when I tried Moerie shampoo and hair serum I was amazed at how much thicker my hair looks. It's also more manageable, and the grays seem a bit softer.
I'm a long-time Moerie customer, and I can honestly say that my hair has never been healthier. After years of using chemical-laden products, I switched to Moerie for its natural ingredients, and I've never looked back. My hair feels so much stronger. I use the shampoo, conditioner, and serum, and my hair is growing back thicker than ever. Even some of my friends started using Moerie!
This is my second order, and I'm already seeing results. My hair feels stronger, and I'm shedding less. So excited to keep going!
My hair has become softer, shinier, and much more manageable. I especially love that my scalp feels so much cleaner and refreshed. I've had fewer hair fallouts, and my hair has grown visibly faster. These Moerie hair products truly do what they promise, and I'm so happy with my results. I will definitely continue using them and recommending them to friends.
I've been using the Moerie hair pills for a couple of months, along with the shampoo and conditioner. I haven't seen major growth yet, but my hair definitely feels healthier and looks shinier.
My hair feels stronger, and I'm shedding less, which is great. But I thought I'd see faster growth based on the reviews. Maybe I just need more time.
Amazing hair products. My hair feel stronger and heather. Recommend it.
I loved the hair quiz! It helped me pick the best products for my hair type. I can't wait to start my journey toward healthier, thicker hair.
I've been using Moerie shampoo, conditioner, and the hair mask for three months now, and the transformation in my hair is unbelievable. My once-dull and lifeless hair now has a beautiful shine, and it feels so soft to the touch. On top of that, my hair growth has been astonishing with several inches of new growth in just a few months.
Moerie is the worst company I have ever dealt with in my life. I'm not exaggerating. Their customer service is non-existent. When you try to cancel, they won't let you. I bought hair pills, the spray, and the shampoo and conditioner thinking it was a one-time order. Wrong. It trapped me into a subscription I didn't want and then did not have an option for me to cancel. It only gives you the pause option. It doesn't allow you to cancel. I went back and forth with the customer service via email, only to get templated responses that led me into another loop. They claimed that in order for me to cancel, I have to unpause the subscription and pay more money to cancel. They call it "paying the difference." I am not paying another cent to this awful scam company. And by the way, my hair did NOT grow. Nothing happened when I took the pills and used the shampoo and conditioner. So, not only does the product not work, but you are not allowed to stop using their product. Who does this? Seriously, stay away from this company. I LITERALLY HAD TO CHANGE OUT MY CREDIT CARD, BY ASKING MY CREDIT CARD TO ISSUE ME A NEW ONE WITH NEW NUMBERS SO THAT THIS AWFUL COMPANY DOESN'T KEEP CHARGING MY CREDIT CARD!
Absolutely worst product ever, my hair was healthy and strong and this product dried it out and weakened it, my hairdresser couldn't believe the damage it did to my hair, their customer service is terrible, they are so rude, they make it a subscription and keep charging you and will not cancel the subscription, it's all a scam
Have used this product few times now and I am absolutely in love how my hair feels! They have great customer service as well. There was a bit of a mix up with my order and it was solved less than 24 hours after contacting them. Very pleased and definitely recommend these products!
I've been using the products for around 4 months and notice an extreme change in my hair. It's stronger, it's longer, it falls out less, the breakage is damn near non-existent. I'm extremely happy with it.
Your products are amazing! I've been using the hair growth spray for hair shedding, your shampoo. Etc I've tried so many different products to prevent hair loss and nothing worked. Been using 2 months now and my hair has stopped falling out completely… I also have a ton of baby hairs growing in. Greatest product… thank you
Overview
The company enjoys a mixed reputation based on customer feedback. Many users praise the effectiveness of Moerie's hair products, citing improvements in hair texture, growth, and overall health, often attributing their positive experiences to the natural ingredients used. However, significant concerns arise regarding customer service, particularly related to subscription management and cancellation processes, which many find frustrating and opaque. Complaints about product ineffectiveness and poor communication further detract from the company's standing. Overall, while product quality appears strong for many, the customer service experience poses a notable challenge that could impact customer loyalty.
This summary is generated by AI, based on text from customer reviews
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kira,
We’re truly sorry to hear about your experience with our products and service. This is not the standard we strive for, and we deeply regret the issues you’ve encountered.
Hair health can vary significantly between individuals, and we recommend using our products as part of a full routine to maximize hydration and strengthen your hair. If dryness or other concerns occur, please feel free to contact us at info@moerie.com so we can provide tailored advice or address any unresolved issues.
Our subscription terms, including cancellation policies, are clearly outlined during the purchasing process to ensure transparency. However, we understand this might feel frustrating, and we’re here to help clarify or resolve any misunderstandings.
We value your feedback and are committed to improving both our products and customer service to better meet your needs.
Best regards,
The Moérie Team