business logo of Moerie Beauty

Moerie BeautyReviews 264

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Moerie Beauty?
grey star
grey star
grey star
grey star
grey star

Moerie Beauty Reviews Summary

The company enjoys a mixed reputation based on customer feedback. Many users praise the effectiveness of Moerie's hair products, citing improvements in hair texture, growth, and overall health, often attributing their positive experiences to the natural ingredients used. However, significant concerns arise regarding customer service, particularly related to subscription management and cancellation processes, which many find frustrating and opaque. Complaints about product ineffectiveness and poor communication further detract from the company's standing. Overall, while product quality appears strong for many, the customer service experience poses a notable challenge that could impact customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
74
value
88
shipping
100
returns
37
quality
109

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Sophie D.
Unfollow Sophie D.
Share Review
Report Review

Works great
January 6, 2022

Works great! My hair is so soft! Only thing is that I have to use a lot of conditioner or mask to make my hair soft. But definitely recommend. Also, smells great!

Date of experience: January 6, 2022
New York
1 review
0 helpful votes
Follow Lucy G.
Unfollow Lucy G.
Share Review
Report Review

I think Moerie is one of the best products that I have ever use. The hair becomes shiny, soft, healthy. I use the shampoo, conditioner, mask and spray. Definitely recommend!

Date of experience: January 4, 2022
New York
1 review
1 helpful vote
Follow Clare M.
Unfollow Clare M.
Share Review
Report Review

Amazing products
January 2, 2022

I've been using Moérie's shampoo and conditioner for over a month now and I already ditched all my other hair products lol. I don't see the need to use anythign else and this has never happened before because I am always swiching to different lines. I have hair just past my shoulders, and this is the first time in my life that I look forward to wash days. Truly amazing products!

Date of experience: January 1, 2022