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Moerie Beauty

How would you rate Moerie Beauty?
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New York
1 review
1 helpful vote
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Amazing products
January 2, 2022

I've been using Moérie's shampoo and conditioner for over a month now and I already ditched all my other hair products lol. I don't see the need to use anythign else and this has never happened before because I am always swiching to different lines. I have hair just past my shoulders, and this is the first time in my life that I look forward to wash days. Truly amazing products!

Date of experience: January 1, 2022
New York
1 review
0 helpful votes
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Big recommendation
February 16, 2022

I have just used this for the first time and I have to say that I'm really impressed so far. Now I am looking forward to trying the hair mask next time I wash my hair! Definitely recommmend, it helped to restore my damaged hair.

Date of experience: February 15, 2022
Illinois
1 review
1 helpful vote
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I was hesitant to buy it but I will say, these products are wonderful. I use the spray after washing my hair and it detangles the hair and makes it great to blow dry. I will have to order more shampoo and conditioner but I am loving the products so far!

Date of experience: April 13, 2022
Illinois
1 review
0 helpful votes
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Decent product
January 28, 2022

I am using my products for a month now, it's smells very nice and citrusy and the spray smells natural. I like it because it's not heavy on my hair and it makes my gair very soft. It is not a miracle product, but it is not bad as well!

Date of experience: January 28, 2022
New York
1 review
0 helpful votes
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Great results
January 16, 2022

I have been using these products for few weeks and I have blonde hair and hair extensions. My hair is fried and I can see that these products makes my hair soft again. I will not stop usign the products now because I definitely see the improvement!

Date of experience: January 15, 2022
New York
1 review
0 helpful votes
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Love all Moerie products
February 19, 2022

Love all Moerie products so far. It makes my hair thicker! I've got thin hair and the growth spray actually works since I have started noticing some new growth and my hair has become thicker! Unbelieveable! These products usually don't work, believe me, I tried everything. After seeing the results, I bought hair mask treatment and my hairs looks so healthy right now, I am obesessed!

Date of experience: February 19, 2022
Oklahoma
1 review
4 helpful votes
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Already received conformation and order number
January 25, 2023

Do not believe the 1 stars. More than likely their cards were declined. Already received confirmation. All of my friends use this. Can't beat it for the price and quality is unreal! Truly works.

Date of experience: January 24, 2023
Texas
1 review
8 helpful votes
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THEY MAKE IS IMPOSSIBLE TO GET OUT OF YOUR SUBSCRIPTION UNTIL YOU HAVE PAID FOR 2 ORDERS AND THEN THAT MAKE IT AS HARD AS POSSIBLE. YOU CANNOT CALL. EMAILS ARE RETURNED SEVERAL DAYS LATER. VERY POOR CUSTOMER SERVICE. I HAVE ONLY USED FOR A MONTH SO I CANNOT COMMENT ON THE PRODUCT.

Date of experience: September 6, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Kathy,

We’re truly sorry to hear about your experience with our subscription process. We understand how frustrating it can be, and we apologize for any inconvenience caused. To clarify, our subscription model is designed to help customers get the most out of our products, but we do strive to make the cancellation process clear and easy. If you haven’t been able to resolve your issue, please feel free to reach out to us via email at info@moerie.com, and we’ll assist you as quickly as possible.

We also appreciate your feedback on our customer service and will work to improve the response time moving forward.

Best regards,
The Moérie Team

Illinois
1 review
0 helpful votes
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I started using Moerie about 2 months ago and my hair is thicker and has grown long so quickly. Only in two months I noticed new growth and I can feel that my hair is thicker when I style it. Try it out, you would not be dissapointed!

Date of experience: January 27, 2022
Minnesota
1 review
0 helpful votes
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I got my order a 1.5 month ago and I already have two inches of growth. I am shocked! My hair is thicker and sooooo healthy, the smell of the shampoo, conditioner and the spray is very citrusy, I love it! I am super happy with these products!

Date of experience: April 23, 2023
California
1 review
0 helpful votes
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Very happy
September 10, 2023

The best l ever had thank you Moerie. I tried everything and I though this is another add for hair growth, but I was so desperate so thought I will guve it a go. And boy oh boy I was shocked. I think the growth spray is the best and it worked amazing on my hair. I am not sure about the shampoo and conditioner because it leaves my hair a bit dry. But so far, I am very happy.

Date of experience: September 9, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Violet,

Thank you so much for sharing your experience with us! We’re thrilled to hear that the growth spray worked wonders for your hair. We appreciate your feedback on the shampoo and conditioner as well. If your hair feels a bit dry, we suggest using the hair mask in combination with the shampoo and conditioner for added hydration.

Best regards,
The Moérie Team

Washington
1 review
3 helpful votes
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Makes her stiff no growth
November 15, 2023

No growth of hair with product shampoo awful says you can return but when I tried to cancel or return said I had to buy another one full price bc subscription

Date of experience: November 15, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Maryellen,

We’re truly sorry to hear that the product didn’t meet your expectations.

To clarify, when you purchase our products at a discounted rate, it’s part of a subscription model, which includes regular shipments. Our policy requires a minimum of one more shipment to cancel the subscription, which is mentioned in our terms and conditions.

However, if you’re still facing issues with canceling or need further assistance, please reach out to us directly at info@moerie.com, and we’ll be happy to assist you.

We appreciate your feedback and will continue to work on improving our service.

Best regards,
The Moérie Team

California
1 review
0 helpful votes
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My favorite shampoo
April 27, 2023

Love this shampoo and conditioner gives my fine straight hair volume without weighing it down. Noticed thicker hairline where it was thinning in the first couple of weeks.

Date of experience: April 25, 2023
Florida
1 review
0 helpful votes
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Great feeling
August 12, 2023

It's a great feeling to find something that works and makes you feel good about yourself. I've been using their shampoo and conditioner.

Date of experience: August 12, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Mariah,

We're so happy to hear that our shampoo and conditioner have made you feel great about yourself! It's always wonderful to find products that truly work for you. Thank you for sharing your experience with us!

Best regards,
The Moérie Team

Illinois
1 review
0 helpful votes
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We'll see how this goes. Only been using it for a couple days and my hair already feels fuller and softer. Looking forward to seeing what happens after I continue using.

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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Got this recommended by a friend. Smells great, cleans well, and leaves my scalp feeling clean. Fulfils my every need.

Date of experience: July 7, 2023
Ohio
1 review
2 helpful votes
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I've been using it for a short time, after washing hair 4 times they feel great! I really want to grow my hair and I am thrilled to see the results. Thank you!

Date of experience: April 1, 2023
New York
1 review
0 helpful votes
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Hair got thicker
February 18, 2022

My hair has grown longer and thicker since I started using these products. At first I was skeptical, but then I got surprised by the results. It is definitely worth it!

Date of experience: February 18, 2022
Ohio
1 review
0 helpful votes
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New baby hair
July 16, 2022

I have really thin and flat hair and I've always wanted to have bouncy curls, and even if I curl them they get straight and flat in few hours. I've been using moerie for 3mo and I really like it cuz it made my hair to have more volume and i have many new baby hair.

Date of experience: July 15, 2022
New York
1 review
5 helpful votes
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BUYER BEWARE
January 3, 2024

MOERIE BEAUTY
This is the worst company I've ever dealt with I Purchased their bundle at a discount it did nothing but dry my hair out and make it break.
I did not want the second shipment. I wanted to return it and they will not allow me because they contract forces you to at least get two shipments. I told him that I'm not happy with the product. It's drying out my hair and I want to return it, and they refuse to let me return it they billed my account again.
If this product did anything that it says it's supposed to do I would have no problem keeping it. But it doesn't my hair brittle and breakage and when I contact Samantha from this company. All she ever did was responded in several emails telling me how they will not accept my return even though I never even opened the box because they have to at least get two months of billing out of a person when they offer it at a special price… this company does not care about your hair. All cares about is your money and the products do not deliver long luxurious hair like they advertise.
I don't recommend ordering from here!

Date of experience: January 3, 2024
Silvia K. Moerie Beauty Rep
4 months ago

Dear Vera,

We’re truly sorry to hear about your experience and understand your frustration. It's never our intention to disappoint our customers, and we apologize for any inconvenience caused.

We understand that your hair did not respond well to our products, and we take this feedback seriously. While many customers see positive results, we know that everyone’s hair is different, and we sincerely regret that our products didn’t meet your expectations.

Regarding the return policy, we apologize if this caused confusion. As noted in our terms and conditions, returns are only accepted within the first 14 days for unopened products. We understand this might not have been clear, and we will work to improve the clarity of our communication.

Thank you for sharing your experience, and we hope to improve your perception of our company.

Best regards,
The Moérie Team

Overview

Moerie Beauty has a rating of 4.3 stars from 250 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moerie Beauty most frequently mention new growth, shampoo conditioner and amazing products. Moerie Beauty ranks 12th among Beauty Products sites.

service
74
value
88
shipping
100
returns
37
quality
103
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