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ModlilyReviews 8,384

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
823
value
469
shipping
480
returns
385
quality
450
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Just the right size, really beautiful
January 31, 2023

Perfect size, fit very well. Did take as long as you said to received it..

Date of experience: January 31, 2023
Alabama
2 reviews
0 helpful votes
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Very satisfied customer
January 31, 2023

Being a first time customer I was a bit skeptical but when my order arrived I was very satisfied with my entire order & was actually surprised that my order arrived earlier than expected. The quality of the items I order was excellent and I will definately be ordering more items in the future.

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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White blouse
January 31, 2023

The white blouse arrived and was wrinkled. I tried it on and liked the way it fit. I washed it in cold water, put in the dryer on warm with a Bounce sheet. When it was dried, tried it on again and it had shrunk. I gave it away

Date of experience: January 31, 2023
North Carolina
1 review
0 helpful votes
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Tankinis
January 31, 2023

The tankinis I ordered arrived on time. They are true to size and very attractive. I am thrilled with them! Stylish, yet modest.

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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Great shopping
January 31, 2023

I enjoy shopping online and your clothes are very nice and so far my experience with what I have bought is great. Just wish they didn't take so long to ship

Date of experience: January 31, 2023
Indiana
1 review
0 helpful votes
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Delivery time
March 2, 2023

Delivery took way too long. Ordered in November and didn't receive until after the holidays.

Date of experience: January 31, 2023
Ireland
1 review
0 helpful votes
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Lovely quality
January 31, 2023

Very easy to order and sizes are good. Great selection. Delivery very quick

Date of experience: January 31, 2023
New York
1 review
0 helpful votes
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Clothes
March 2, 2023

It took a long time I did not think I was going to receive my order. The shirts are bigger then I thought they would be they are true to size I expected them to run small. Great material

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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Great experience
January 31, 2023

I was very hesitant to order online however I really liked the look of the swimwear so went ahead and placed my order. Other than the fact that it took over 2 weeks to receive my order I was very satisfied with the product. They were worth the wait!

Date of experience: January 31, 2023
North Carolina
1 review
0 helpful votes
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Clothes
January 31, 2023

I have been very happy with all my orders from Modlily. If I needed help or exchange they were very quick to.get back to me and give me answers that I have been very happy with. I enjoy shopping at MODLILY.

Date of experience: January 31, 2023
Australia
1 review
0 helpful votes
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Great products
January 31, 2023

I ordered 3 outfits loved them all. Lovely to wear

Date of experience: January 31, 2023
Australia
1 review
0 helpful votes
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Received in good time
January 31, 2023

This was my first purchase with Modlily. My swimwear came in nice packaging and arrived within 21 days.

Date of experience: January 31, 2023
Texas
1 review
1 helpful vote
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No return option
March 2, 2023

Dress to a long time to arrive after receive by date. The original listing stated it could be returned or exchanged. As soon as I checked out it said no returns. The dress was beautiful but I needed another size and unfortunately alterations would cost 4 times the dress expense. Since I couldn't return or exchange I was not happy with the listing and receipt not being consistent.

Date of experience: January 31, 2023
GB
1 review
0 helpful votes
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Customer experience
January 31, 2023

I can honestly say modily gives excellent service products are of a extremely high standard and delivery is prompt and on time I have shopped with international online company's before who are nowhere near as good

Date of experience: January 31, 2023
North Carolina
1 review
0 helpful votes
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It takes entirely too long to get what was ordered and comes in multiple deliveries. Also they say easy returns but 1 of my bathing suits I didn't like and they said I could exchange or return it. It been a month and still waiting on the last bathing suit I ordered.

Date of experience: January 30, 2023
Massachusetts
1 review
0 helpful votes
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Excellent
January 20, 2023

Very happy with it, comfy and just feels good and It's comfortable, fits well

Date of experience: January 20, 2023
Nebraska
1 review
0 helpful votes
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Warm
January 19, 2023

It all went well, very happy with it. Nice and warm for these winter days.

Date of experience: January 19, 2023
California
2 reviews
0 helpful votes
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Great
January 16, 2023

I have loved all the tops that I have gotten from modlily. I will continue to shop here

Date of experience: January 16, 2023
California
1 review
1 helpful vote
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Slow shipping
February 13, 2023

My order of Dec 3rd was received in January. Not acceptable. The 3 items for Christmas wear were pretty, but material was not as expected. The company will no doubt delete this post as they deleted my facebook comment.

Date of experience: January 14, 2023
GB
1 review
0 helpful votes
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Stunning!. Is the only word
January 13, 2023

I will be buying from ModLily again in the future as the garments i have already bought are fantastic.lovely soft feel to the tops like velvet. Thank you

Date of experience: January 13, 2023