Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
I enjoy modlily because their clothing line is beautiful.
I am very pleased with the product and how quickly it was delivered
Love it! True to size, chart is accurate. It is beautiful onVery flattering. Only tunic top, but can be worn over any bathing suit bottoms or shorts. I am so glad I ordered it. There was a slight delay in shipping, got it 2 days later than expected, but it was free shipping so no complaints. I recommend this bathing suit.
I had a great experience I like the tankini tops that I received. I don't like the dress and would like to return it.
It took a long time to receive my order.
Doubtful when ordering, bit the package came in good timing, I was happy. I'm not a small person, so I was surprised it fit well. The material is ok too. Will use them later this month. (3X)
Was very easy to order, arrived fast, fits great, looks awesome
Order arrived before the delivery dates which was great
I have ordered many bathing suits from modily. I like the service. Quality of the suits. Comfort and pricing is reasonable. Will be ordering from them again
I was very pleased with the response from Alice with regards to my purchase.
I wrote a review on a swim suit that was so so because of the way it fit my body type. It's a swim suit I can use but it won't be my favourite. After posting the review Modlily sent me an email explaining that I could return the product no problem or receive a 20% refund and keep it. That is some great customer service!
I ordered 2 size L swimsuits from Modlily in mid February. I've ordered from this company with success many times in the past. They always deliver quality products on time. This time was no exception. My swimsuits were delivered in 10 days. They fit perfectly, and I love them.
Ordered one top to see how it fit. It was perfect. I have already placed a second order.
I was looking for a specific style bathing suit and was excited to find a good selection of them on this site. Delivery was very fast. The suits fit true to size and the quality was good. I would order from this company again.
Lovely colour can't wait to wear it looks great husband said woo
Thankyou
Renee was very helpful with my exchange and quick responses. Thank you
I would definitely recommend you to everyone can't wait to order more
I placed an order for a beautiful purple and white striped bathing suit top I never received it I was given something else instead it was a piece of crap I returned it to you but I paid 2995 for it and I want a credit for that suit that I never got also I received a suit in the mail two days ago the picture that I ordered in your catalog showed it with a black skirt I looked and there's nowhere can you order that blacks so why would you show it if you don't sell it you sent me a top without any weight of my wearing it that is why I am so upset with you right now you need to live up to your abilities to produce what you show I want to either get this black skirt or return the top because it cannot be worn without a skirt yes I am upset I have spent a lot of money with you in the past four months please don't disappoint me anymore or you'll never see me order againwanda
True to size, very nice looking and fit great. Will buy again from this company
To be honest, I was skeptic shopping online with Modlily...It was my first time ordering and only bought one item to see how it will of proceed. Everyrhing was to my satisfaction! The quality, the true fit of the clothes, pricing, discounts code and delivery. The bathing suits are amazing! I would recommend this site 100%.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.