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ModlilyReviews 8,381

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
821
value
469
shipping
480
returns
385
quality
450
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Very good service
February 24, 2023

I enjoy modlily because their clothing line is beautiful.

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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I am very pleased with the product and how quickly it was delivered

Date of experience: February 24, 2023
Massachusetts
1 review
0 helpful votes
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Yellow sunflower bathing suit
February 24, 2023

Love it! True to size, chart is accurate. It is beautiful onVery flattering. Only tunic top, but can be worn over any bathing suit bottoms or shorts. I am so glad I ordered it. There was a slight delay in shipping, got it 2 days later than expected, but it was free shipping so no complaints. I recommend this bathing suit.

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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Review
February 24, 2023

I had a great experience I like the tankini tops that I received. I don't like the dress and would like to return it.
It took a long time to receive my order.

Date of experience: February 24, 2023
California
3 reviews
0 helpful votes
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Fits
February 24, 2023

Doubtful when ordering, bit the package came in good timing, I was happy. I'm not a small person, so I was surprised it fit well. The material is ok too. Will use them later this month. (3X)

Date of experience: February 24, 2023
Washington
1 review
0 helpful votes
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Great clothes
February 24, 2023

Was very easy to order, arrived fast, fits great, looks awesome

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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Excellent
February 24, 2023

Order arrived before the delivery dates which was great

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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Satisfied customer
February 24, 2023

I have ordered many bathing suits from modily. I like the service. Quality of the suits. Comfort and pricing is reasonable. Will be ordering from them again

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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Re purchase of swimsuits
February 24, 2023

I was very pleased with the response from Alice with regards to my purchase.

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
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Very Proactive with Customer Service
February 24, 2023

I wrote a review on a swim suit that was so so because of the way it fit my body type. It's a swim suit I can use but it won't be my favourite. After posting the review Modlily sent me an email explaining that I could return the product no problem or receive a 20% refund and keep it. That is some great customer service!

Date of experience: February 24, 2023
Colorado
1 review
0 helpful votes
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Great Experience!
February 24, 2023

I ordered 2 size L swimsuits from Modlily in mid February. I've ordered from this company with success many times in the past. They always deliver quality products on time. This time was no exception. My swimsuits were delivered in 10 days. They fit perfectly, and I love them.

Date of experience: February 24, 2023
Michigan
1 review
0 helpful votes
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Purple Top
February 24, 2023

Ordered one top to see how it fit. It was perfect. I have already placed a second order.

Date of experience: February 24, 2023
Virginia
1 review
0 helpful votes
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Fast delivery and nice quality product
February 24, 2023

I was looking for a specific style bathing suit and was excited to find a good selection of them on this site. Delivery was very fast. The suits fit true to size and the quality was good. I would order from this company again.

Date of experience: February 24, 2023
Australia
1 review
0 helpful votes
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Swim skirt
February 24, 2023

Lovely colour can't wait to wear it looks great husband said woo
Thankyou

Date of experience: February 24, 2023
Illinois
1 review
0 helpful votes
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Renee From Customer Service
February 23, 2023

Renee was very helpful with my exchange and quick responses. Thank you

Date of experience: February 23, 2023
Michigan
1 review
0 helpful votes
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Just love it! Came fast!
February 23, 2023

I would definitely recommend you to everyone can't wait to order more

Date of experience: February 23, 2023
Nevada
1 review
0 helpful votes
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I placed an order for a beautiful purple and white striped bathing suit top I never received it I was given something else instead it was a piece of crap I returned it to you but I paid 2995 for it and I want a credit for that suit that I never got also I received a suit in the mail two days ago the picture that I ordered in your catalog showed it with a black skirt I looked and there's nowhere can you order that blacks so why would you show it if you don't sell it you sent me a top without any weight of my wearing it that is why I am so upset with you right now you need to live up to your abilities to produce what you show I want to either get this black skirt or return the top because it cannot be worn without a skirt yes I am upset I have spent a lot of money with you in the past four months please don't disappoint me anymore or you'll never see me order againwanda

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Good
February 23, 2023

Everything fits well and the right size and I am very happy with it

Date of experience: February 23, 2023
Michigan
1 review
0 helpful votes
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Items arrived on time
February 23, 2023

True to size, very nice looking and fit great. Will buy again from this company

Date of experience: February 23, 2023
Canada
1 review
3 helpful votes
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First time
February 23, 2023

To be honest, I was skeptic shopping online with Modlily...It was my first time ordering and only bought one item to see how it will of proceed. Everyrhing was to my satisfaction! The quality, the true fit of the clothes, pricing, discounts code and delivery. The bathing suits are amazing! I would recommend this site 100%.

Date of experience: February 23, 2023