About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Los Angeles Apparel
Under 5'10"
Reviews Summary
Modlily has a rating of 4.5 stars from 7,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
This was my first time ordering from ModLily and I couldn't be happier with the two bathing suit tops, two bathing suit bottoms and cover up I received. Much higher quality then I was expecting and everything fit perfectly. I will definitely be shopping from ModLily again. :D
When I saw my friends new bathers I was so impressed with the style. I then searched Modlily website and checked out all the great styles and colours. I ordered and received my new bathers in no time. Great sizing and fits perfectly. Have since ordered another pair.
Thx Modlily
Just so you know I placed a new order of 2 suits March 30 since I did not feel my first order was not going through. Also I did not confirm first order of one suit. My new order mm************** is the only one that should be correct and confirmed. Thank you
First time ordering from Modlily. Was alittle hesitant ordering clothes online, never know about the fit and the material. Was pleasantly surprised. The fit and material are great.
The price was also reasonable. The only downside is that it took almost 3 weeks to receive. Other than that, very satisfied!
I placed an order almost $100. I was trying to contact them through social media and email because they sent me order confirmation and that they took money out but never sent shipping information. I asked for a refund but they ignored my messages and eventually blocked me from their social media. Ver unprofessional. All they care about is taking peoples money. DO NOT SHOP HERE! THEY ARE SCAMMERS
Do not buy anything from Modlily. The items I received were cheaply made and one was even torn on the seams in front. I attempted to return them and after 8 requests, and a month, got no return information or ticket. I wrote a review on this site and then got a response from Modlily and a return ticket. I used that ticket to return the items and received a notice from PayPal that a refund was being processed. The original amount was $70. The refund was $53. When I looked into it I realized they used the conversion rate of China for US dollars in the return. If I sent $70 USMoney, I should have received $70 back. This is a scam. Don't make the mistake I did.
I purchased a suit for our Jamaica vacation in plenty of time, or so I thought! They said I would have the suit within 17 days. It came after 30. I open the bag and the suit looks nothing like the picture. I ordered a 3x because I heard they run small. I wear a 1x. They are not kidding! My 17 year old daughter fits (she's a size 12!)into it somewhat but the craftsmanship is cheap and the fabric paper-thin. Now I have to go and find a swimsuit and pay more money. I contacted their support about not receiving the item and they told me to wait longer! I have a dispute filed with paypal but am not expecting much. You get what you pay for I guess. I also probably wouldn't have bought if I knew it was coming from China.
Thank you for resending my order. I received it after you resent it. Not sure what happened to the first one. That was the first time that had happened, so I knew something was wrong. Hopefully it won't ever happen again.
I ordered 3 Christmas tops November 30th. It is now December 22nd and still no delivery.
I wanted to wear them for my last week at work before Christmas and here it is, Christmas week and they still have not arrived. Forget about tracking! It's China and they don't care.
I have cancelled my order and highly suggest that NO ONE ever order from this site.
I received the dresses I ordered 2 months after they took my payment. The quality of the fabric was HORRENDOUS! The sizing was completely inaccurate, and I looked into returning the items. It's more of a hassle than it's worth! I wasted $75 to get these terrible dresses! BEWARE!
Unable to get anyone to answer my questions. Emails keep coming back undeliverable. Buyer Beware. I will not order from this company again and I will encourage my friends and business associates to ignore this website.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
At first I was nervous about the delivery, but it came exactly within the date that I was given… I was also concerned about the sizing, I wish that there was an additional size if 6/8, that it didn't jump from 4/6 to 8/10. I opted to go to the bigger size as I don't like tight fitting suits, it's ok but would have been much happier with a 6/8, overall I am satisfied with the quality & it looked just like the picture
The dress looked AMAZING. The built in bra was not as sturdy as I expected and the srap over the shoulder was a bit long but a little time to fixed those right up. You couldn't even tell. Take a look... Loved the dress it just fell perfect.
I had ordered two swim suits ($60). I had to pay $9 for shipping it to me. I had to return these items because they were to big. First, I don't know any company that charges you to return anything back to them but Modlily does. They give you an option to print out their label (they charge you $10 to return something back to them) or to print out your own label and pay to have it shipped back. Well, I paid $10.50 at the post office to have it shipped back. But when they gave me my refund, they kept $20 of it! So even though I paid to have it retuned without using their label, they KEPT $20 of my money that they said was for me shipping it back to them. That makes zero sense. So basically I paid $60 for two swim suits but it cost me $30 to return it. This is a rip off and they should be ashamed of themselves.
I had ordered a jumpsuit online, which did not fit me well, may be because of the shape of my body. I needed to return it and get the refund.
I tried to do the process online, and I was not successful. Oviya was kind enough to take responsibility of the return process, and help
Me with it.
I was worried that the fringe in the front would be loose but it wasn't. The top fits fine but my breast do not totally fit in the cup. But it still worked out because the top has so much coverage below the breast line.
Modlily delivers! Fit, quality and price! I will always come back to purchase my bathing suits here🙂
Item purchased too small so I returned. Very easy process. Look forward to different size.
Thank you for a pleasant experience.
Over all experience was acceptable, will wait until I receive the other two suits to determine if I will order again.
I must give 5 stars to Modlily! Ordered various items and they were great for the price, and in fact better than I expected. The delivery time was well within the time stated. I'm pleaced with all the items I orded, quality, sizing and price. I will definitely order again from this site.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.