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ModlilyReviews 8,405

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
829
value
469
shipping
481
returns
386
quality
450
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District of Columbia
1 review
0 helpful votes
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PERFECT!
April 23, 2024

My experience with ModLilly has been quite satisfying. From the selections, value, shipping to the comfort & fit of items. I also like the unusual designs available.

Date of experience: April 23, 2024
Canada
1 review
0 helpful votes
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Great servuice
April 23, 2024

I just recieved the order that I return due to size error on my wife s part and we just reved the new order that fits like a glove.My wife is very satisfy and will be ordering again.Thanks for the honest good service.Clarisse

Date of experience: April 23, 2024
North Carolina
2 reviews
0 helpful votes
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Great swimwear
April 23, 2024

I have been mostly satisfied with my swimwear orders and will keep getting swimwear from here. The one time I had to send something back was because it didn't look good on me, so there was nothing wrong with the swimsuit. I will say that everything looks good on the models they use. Would be nice to see things on more regular shaped people.

Date of experience: April 23, 2024
Ohio
2 reviews
0 helpful votes
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Good experience
April 23, 2024

Ordering was simple and product was of good quality and delivery was reasonable turnaround time.

Date of experience: April 23, 2024
Wisconsin
1 review
0 helpful votes
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Excellent customer service
April 23, 2024

I exchanged an item I didn't like. It was very easy. I was sent an email with a return shipping label. Picked an item I wanted instead and that was it.

Date of experience: April 23, 2024
Australia
1 review
0 helpful votes
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I loved the dress
April 22, 2024

Delivery was quite fast and the sizing of the dress was accurate

Date of experience: April 22, 2024
Florida
2 reviews
0 helpful votes
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Very comfortable
April 22, 2024

Everything fits and looks great. The clothes are very comfortable.

Date of experience: April 22, 2024
Ohio
1 review
0 helpful votes
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Awesome
April 22, 2024

Excited to wear it! Fit so good.
Love the colors and the feeling of it

Date of experience: April 22, 2024
New York
1 review
0 helpful votes
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Both items were delivered very fast and I they were exactly how I saw them on the picture

Date of experience: April 22, 2024
New York
1 review
1 helpful vote
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I love the styles...but 3 items ran WAY too small...ordered XXL, one was so small I doubt it's even a XS. I purchased 3 times from you, each time 3 or 4 tops. I have one I love...2 are okay...rest will be going to charity.

Date of experience: April 21, 2024
South Carolina
1 review
0 helpful votes
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Haven't received yet
April 21, 2024

So far I haven't received all of my order, so my rating is low.

Date of experience: April 21, 2024
Kentucky
1 review
0 helpful votes
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Lots of compliments!
April 20, 2024

I recently purchased several new tops from your company, in beautiful Spring colors. Never had so many compliments on what I was wearing and most of them were by absolute strangers...grocery store, doctors office, elevators, hallways. One stranger said that my clothes were exactly what she would wear, so I gladly gave her your name!

Date of experience: April 20, 2024
Indiana
1 review
0 helpful votes
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Vacation 2024
April 20, 2024

All items were what was expected and received in a timely manner.

Date of experience: April 20, 2024
Virginia
1 review
0 helpful votes
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Love my new swimsuit
April 19, 2024

Better than expected. It is very comfortable, feels more like shorts and a top. I will definitely order again

Date of experience: April 19, 2024
Ohio
1 review
0 helpful votes
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Nice pretty shirts
April 19, 2024

I ordered 4 shirts and it took a few months for delivery. I am very happy with the styles, colors and quality. The stripes matched on my pink and white shirt, the others are very well made.

Date of experience: April 19, 2024
Tennessee
1 review
0 helpful votes
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Not yet arrived.
April 19, 2024

Asking for a review and have yet to receive the dress.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Easy to order. Predicted delivery time accurate. All garments well made and fit to ordered size. Will order again.

Date of experience: April 19, 2024
Colorado
1 review
0 helpful votes
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Shirts purchased from Modlily
April 19, 2024

I have ordered several causal shirts and was very pleased with the quality and fit of all of them. Allow time for delivery as it does take a week or so but does deliver per ETA. I ordered size large based on the sizing charts provided and the fit was great.

Date of experience: April 19, 2024
Denmark
1 review
0 helpful votes
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Returpolitik
April 19, 2024

Svært at finde ud af hvordan man returnere en vare der ikke passer. Fandt hvertfald aldrig ud af det og måtte beholde det tøj som ikke passede.

Date of experience: April 19, 2024
Georgia
1 review
0 helpful votes
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Fits great
April 19, 2024

I don't usually order clothes online. I was pleasantly surprised how this fits to size and is very comfortable. If I hadn't just bought a top I would have purchased another one.

Date of experience: April 19, 2024