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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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My experience with ModLilly has been quite satisfying. From the selections, value, shipping to the comfort & fit of items. I also like the unusual designs available.
I just recieved the order that I return due to size error on my wife s part and we just reved the new order that fits like a glove.My wife is very satisfy and will be ordering again.Thanks for the honest good service.Clarisse
I have been mostly satisfied with my swimwear orders and will keep getting swimwear from here. The one time I had to send something back was because it didn't look good on me, so there was nothing wrong with the swimsuit. I will say that everything looks good on the models they use. Would be nice to see things on more regular shaped people.
Ordering was simple and product was of good quality and delivery was reasonable turnaround time.
I exchanged an item I didn't like. It was very easy. I was sent an email with a return shipping label. Picked an item I wanted instead and that was it.
Delivery was quite fast and the sizing of the dress was accurate
Excited to wear it! Fit so good.
Love the colors and the feeling of it
Both items were delivered very fast and I they were exactly how I saw them on the picture
I love the styles...but 3 items ran WAY too small...ordered XXL, one was so small I doubt it's even a XS. I purchased 3 times from you, each time 3 or 4 tops. I have one I love...2 are okay...rest will be going to charity.
So far I haven't received all of my order, so my rating is low.
I recently purchased several new tops from your company, in beautiful Spring colors. Never had so many compliments on what I was wearing and most of them were by absolute strangers...grocery store, doctors office, elevators, hallways. One stranger said that my clothes were exactly what she would wear, so I gladly gave her your name!
All items were what was expected and received in a timely manner.
Better than expected. It is very comfortable, feels more like shorts and a top. I will definitely order again
I ordered 4 shirts and it took a few months for delivery. I am very happy with the styles, colors and quality. The stripes matched on my pink and white shirt, the others are very well made.
Asking for a review and have yet to receive the dress.
Easy to order. Predicted delivery time accurate. All garments well made and fit to ordered size. Will order again.
I have ordered several causal shirts and was very pleased with the quality and fit of all of them. Allow time for delivery as it does take a week or so but does deliver per ETA. I ordered size large based on the sizing charts provided and the fit was great.
Svært at finde ud af hvordan man returnere en vare der ikke passer. Fandt hvertfald aldrig ud af det og måtte beholde det tøj som ikke passede.
I don't usually order clothes online. I was pleasantly surprised how this fits to size and is very comfortable. If I hadn't just bought a top I would have purchased another one.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.