Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 8,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
So very happy with the tummy coverage swim suits I purchased! They are good quality! Well made! They arrived in the window of time promised. Great experience all around! I'd purchase more items in the future.
I bought 2 beautiful swimsuits that to my dismay were too small. I was so mad because they were awesome swim dresses. Needless to say, I had to return them. My return process went very well thanks to the caring customer service team. My money was refunded back to my credit card & everyone was so good about it. I would not hesitate to purchase again AFTER I lose some of this extra poundage!
I ordered three items on Nov. 29, and I was told the delivery window. They did not meet that window. When I called to chat online, they were extremely unhelpful. Just kept repeating what I already knew: "It's in the way to your address.". The tracking information was both inaccurate and useless. Saying it was in Carson, CA for three weeks. They blamed the shipper, but they picked the shipper. So don't count on your items being delivered when Modlily says they will be. They offered ZERO compensation. Not impressed.
I am a plus size person and it's difficult to find bathing suits that provide coverage, are comfortable and somewhat flattering. I was able to find several options that worked for me.
My only negative comments would be it costs $9.99 to return something, which in my case I had one $10 item I wanted to return, so that didn't make sense. Also, the fact that it took my order several weeks to arrive.
Excellent service, wonderful selection with good discounts and most always fast shipping. They also have very informative reviews, and should you encounter a problem with shipping, any errors whatsoever, or return inquiries, no problem as they are handled by an incredibly fantastic customer service
I've purchased many items from their site. They're of good quality. They fit according to their size guide which is always wonderful! I've worn them all several times and washed them in hot water and they are
Still holding up. The seams are sewn well and the items look beautiful, even after months of wear!
Since the items are coming out of China / Shanghai, they, as well as many other products have sometimes suffered delays due to shipping problems. They still do arrive and they're in great shape!
Very bad experience can't actually talk to anyone, y'all have taken over 70 something out of my account and what I did sent crack only getting half back. I have only ordered a swimsuit (top and bottom). I will never order from y'all again
I bought four bathing suits. The tops were all to small. I wanted to return one. I kept getting the run around from customer service. They said I would be receiving a shipping label by email. This happened three times. They never sent it.
I have purchased dresses and bathing suits from ModLily for the past 4 years. The quality has always great, true to size for US women, and the clothing has always been the same as represented in the photos. I have had to return a few items and have not had an issue with that either. Every time I wear a ModLily item I get compliments. I especially love how they design bathing suits for real women of all sizes!
I cannot write a positive review. I am very disappointed that I still have not received these items. My tracking doesn't even move. I've ordered items from other companies well after I placed this order and have received all of them. So, who knows if I'll even get the items. I'll wait one more week and then notify my credit card company if I do not receive the items. Needless to say, I won't order again.
Its good - filled with many offers you just won`t find anywhere else with the prices you cant find in any other store. But just care to do some review on the seller. Once in a while, I will check other websites and find they have better deals, but it is rare. Modlily is the way to go for getting consumer products for a fraction of the cost, and many clothes offer free shipping on their items.
I was trying to do a live chat as I had questions on my returns. The live chat only allowed can questions that came up so I could even ask a question I needed to ask. Then if you click on their questions that where predetermined they can canned answers. They was no live chat available. That is a bit frustrating and then I went online to get a phone number but no phone is available. What retail business doesn't have customer service support that you can call. I will not be placing another order. Amazon makes it so easy to shop online. I'm just going to continue shopping through them.
Good quality products. The customer server is helpful, and very professional. They deliver your product on time. All items true to size, great quality and beautiful style and comfort. I am in love with my purchase and I want more.
I'm extremely happy with the service of modlily.com. Really amazing product, GREAT customer service, fast delivery. They are friendly, understanding and always fix the issue. Just simply the best out there!
I loved this. It runs small but awesome and unique for me. Looks exactly like the picture. This purchase is definitely a hit to everyone. It fits great on me. I would recommend my friends to buy more from modlily.com.
Their designs fits me perfectly. I've bought several items from their site and no complaints at all. Everything was nicely packaged and promptly shipped. Here's a tip: sign up from FB and get coupons on special occasion and save money.
мне подходит, мне удобно, меня это устраивает, fast service, the goods arrive very quickly, there are no complaints, what you order is what you get, the things correspond to the photos provided on the site, it is very convenient for me, it really suits me, the cost of clothes at reasonable prices, I save a lot of time and do not go shopping, especially during the pandemic, I'm glad I found this site!
Two of the three tops were okay. Definitely a get what you pay for site. The light denim tunic was very disappointing but not worth the trouble for returning it. Buy a few to check it out before going crazy.
Very lovely and form fitting but classy dress. Hits right below the knees. Definitely recommend for my curvy girls looking for a nice date dress~ The delivery is fast so I can wear it on my friend's party. So nice
Same as what everyone else says! Garbage... save your money! When I wanted to return the item, they told me I would have to pay all the return and shipping fees TO CHINA?!?!?! And it says Easy Returns on their website!? BULL! Garbage and it takes FOREVER to arrive! Not worth even a half off the price they charge! Junk, garbage, sweat shop clothes! Avoid these scammers!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.