About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
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Product
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Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
Easy to navigate web site Found exactly what I wanted. Plenty of sizes and colors. Good selection. I will definitely order again
It has been hard to get the payment with credit card Visa ready. You have been very helpful. I like your products
Suits always fit perfect. Hold their form after washing and dye not for not fade. Materials is soft. Very comfortable. Love modlily
Very good! I had no problem with my last order. I am hoping this will be as easy and fast. Thank you!
This has been the best fitting bikini I've ever brought on line. Amazing quality and design as shown.just love this brand
I wish I could give zero stars. I placed an order with Modlily over a month ago, paying $75.96 for two bathing suits that were clearly advertised as arriving well before the date of an event I needed them for. Not only did the items fail to arrive on time, they still haven't arrived — six days past the expected delivery window. They did offer a new shipping date, 6-19, NOT HELPFUL!
What's worse? Modlily is now dragging their feet about issuing a refund. Instead of simply doing the right thing, they're trying to force me to accept a store credit — for a store I have zero intention of ever using again. I didn't get what I paid for, the event has come and gone, and now I'm stuck with a $75.96 charge and absolutely nothing to show for it.
This company is unreliable, deceptive, and unprofessional. If you value your money or your time, avoid Modlily at all costs. There are far more reputable retailers out there who actually respect their customers and stand behind their service.
Loved the suits I purchased. They were true to size and fit perfectly. Delivery took a while, but Modlily keep me apprised of the shipping details.
Lots to look at and explore, but too many emails.
The clothes take awhile to arrive so make sure you're not in a hurry.
It's not so easy to place an order. Should be easier
I probably would have ordered another item if it had been easier.
I ordered on 6 December for a Christmas gift. It was delivered on 6 January. Tracking showed 3 weeks in one area waiting to be picked up by the carrier. Several emails to customer service were answered the same way, they would contact the carrier, which was not USPS or UPS or FedEx
Easy & Quick. Shaped quickly very happy customer. Thank you for your beautiful items. Great summer pieces to mix & match.
Lovely dresses on here and so many to choose from very impressed will be looking for more things, especially for holiday.
Women's tops are better quality and prettier designs than offered in other catalogues. The longer delivery time is worth the wait.
I am an older woman. I love all the different styles and colors! This is my 1st time buying from you.
Fast easy online process, I love the new spring items, the buy 3 get one free is a great savings
I would recommend this to my friends and family
Ordered 2 swim suits, they both are what I expected. Very happy with them. If ordering again, I will make sure to give it two months to get products.
1st time ordering so far it has been a good experience. Definitely will order from them again. Liked the feel of the material and colors were true to the picture
Love all the bathing suits i bought in the last 2 years. Style, color, fit, and quality are top notch.
Your customer service is amazing. I have returned items for refund and exchange and all went great! Thanks so much!
Good clothes and product in all that I see the swim is beautiful. I would recommend this store to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members