About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
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Returns
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Product
Customer Service
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Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
Wonderful but look a long time to receive. All the shirts fit perfect and are true to size and color. They washed great. I do dry mine on the low setting. The service is great, and they keep you well informed.
I was trying to return some items but couldn't find the order number on the website. I chatted with Dharani and was able to return the items with no trouble. Very professional and easy. The clothes were nice, but I had ordered more than I needed and picked my favorites to keep. Thanks very much!
I bought this when prompted at checkout...it was such a low price, I didn't expect too much - boy was I wrong! It is a beautiful soft white, well fitted sweater, but not a bulky top...I can't wait to wear it out!
This store always offers great products. Great quality. Fair price. Although the orders arrive on time, they take too long. My wife loves the clothes. What more could I ask for.
Finally manage to place the order. Don't understand why my other credit cards used were not accepted. As long as I receive the merchandize its. Ok
It was a little hard to make the payment work system must of been down. After several attempts it finally went through. The circle stopped spinning.
Lots of choices 😁 t awhile to choose from all the beautiful bathing suits 😍😍 I love all of them 😍 Hope they look good on me though. Waiting for my orders to come in!? (
Good and easy shopping! Will return again when needed! Thanks for your service! Been sick and cannot shop!
I was offered a less-than-acceptable offer for returning two swimsuits that were too small. I never have a problem ordering a small because I am 5ft tall and only weigh 105 lbs; however the suits were way too tight for me. I was first offered less than half of what I had paid for them and to keep them; however, I am unable to wear them and simply wanted to return them. After being on the phone and talking to 3 different agents, I finally got emails to return the suits; however, I still have not heard about a refund.
I ordered, the product got here faster than I expected. Love it! Great fabric, we'll made. Very cute!
Great selection fair by pricing. The process was very easy. There were plenty of sizes available overall great
Just love the patterns and colors. Great for tummy coverage. Have bought 9 suits and I'm never disappointed.
Love Modlily. Being a curvy size 12-18, depending on the style, everything I order on this site fits!
Placed order for 3 tops several weeks before Christmas and am still waiting for it! Was told it would arrive 12/24/24 which would have worked as they are to be Christmas gifts! To date no show! Very disappointed!
These suits were absolutely beautiful but the tops didn't fit. My problem not the product. I was surprised as to how fast they were received. They also have great customer service.
I have never ordered from here before and hope I love both swim suits! I will be returning if not. I loved the way they looked on line so we shall see,
Easy transaction. First time ordering from her so I'm excited to get my new suits. The quality and selection is great. Lots to choose from
I had an hard time at first to place my order then it I finally figured it out with the help from chat! Thank you!
I had some trouble ordering one thing and not 4. I went to their instant chat and they got me in the. Right track. Quickly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members