About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I ordered 4 bathing suits and they are top notch material. I accidentally ordered one suit in the wrong size but plan on exchanging it for the correct size. The others fit so well and they are the best material.
Love what I bought. Shipping was a bit slow but now a days most shipments are slow. Love the swimsuit I bought.
Very easy to use site. Love all the pictures of tops
Good quality and sent in a timely manner
Love the colours of your products
This review may not be completely fair as I have not purchased from them under this new name. But judging by the reviews and behavior I could al, post guarantee they are the same Hong Kong outfit disguising them as being from the UK or some other location and doing the exact same thing a number of other companies with very similar names have been doing that stole from me. Unbelievably good, but if they deliver anything to you it will be nothing like what you ordered (doll clothes nylon material), non existent customer support and no way to directly contact them or find out where the crap is coming from. Ads always look the same, different company name same endless complaints. We should all demand our money back from Google. They have been allowing this international company rip people off through their ads for years. Disgrace. I have stopped clicking on any Google ad. Cant trust them.
Ordered linen-felt like burlap. Finger went right through thin material. One XL item fits my size 8 daughter.
Ordered 3 day expedited delivery... got it in over three weeks!
Don't trust anything they say. Got a ticket number and we mail after email but did not reimburse me.
Terrible quality (word doesn't even belong here), NO quality, NO service.
Ordered on 4/13 and credit card charged that day.
Order SHIPPED 5/11 - almost one month later.
Website says 3-5 days processing. Should read 3-5 WEEKS.
I will follow up with another review if/when I get my orders.
Nervous about buying two swimsuits from this site, having bad experiences with other online stores.and was pleasantly surprised. Suits both fit perfectly and shipping was quick. I will definitely be ordering from them again.
I ordered and they took my money over 3 weeks ago. I have submitted 2 tickets, in which nobody has replied. Order says latest date for delivery would be today, 8-11-17. Still not here, tracking number doesn't tell you anything... Pretty certain I got ripped off too.
Excellent. Fast and prompt arrival given or take a couple of weeks but all goods, still faster than other company's that i have dealt with. Look forward to dealing with you also the items were a good fit.
Purchased three womens bathing suits. They arrived fairly quickly well packaged. The material of each is nice quality. Fit well. So far very pleased. Seem like they will last long time! Colors were all vibrant and beautiful!
Never received order despite money taken out of my account a month ago. Customer service keeps saying they will hurry and rush order. Tracking # doesn't update, just says it's prepared for shipment. Shady!
So just making you aware that many.of these reviews are highly suspect as being fake company driven reviews. It's a known practice. My personal experience is as follows...slow snail paced service, billed me twice, unable to reach anyone alive at customer service and the size/quality substandard. They market their items all wrong. They market to full sized plus women and use stick thin models. Very deceitful. Beware
Placed an order December 1st and was told it would come in right before christmas. Never happened at all still waiting and a few days later my credit card numbers where stolen my bank said someone tried to take over $2000 from my account. Watch your credit card information guys there just like any asian website a fraud.
I've chatted with the Customer Service Agent to amend my shipping address. It was fast and easy. My concern has been resolved right away. They have great selections of stylish swimwear as well. Can't wait to get mine!
The material is nice, a thicker but not uncomfortable stretchy cotton. Can't believe the price for what I got, happy with my purchase. Slim through the waist and flair just like the picture. Super sexy, you will love. Delivery was fast
I love this shirt. It is not a heavy material rather more silky and very comfortable. Colors are vivid and bright.
More or an orange pink than deep red.
Order early as Christmas shipping was hectic but it arrived in time thanks to awesome customer care.
I found some very nice deals here when shopping for my desirable product and service. I've already received several compliments. I am happy to save on shipping by purchasing a couple of pieces at once.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
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